Lotte Arai Resort offers an exceptional experience for those seeking breathtaking views and excellent skiing opportunities. The resort’s stunning surroundings and convenient location make it an ideal destination for winter enthusiasts.
We had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out.
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
No porters, and there's a charge for luggage storage. Plus, you have to navigate an uphill section, which was a real struggle for us girls with a lot of luggage. The front desk has staff who speak Chinese and can help with restaurant reservations.
Super super beautiful, very worth 👍 service is also super good ~ If you have the opportunity, you will want to go back to live again. Dinner and breakfast are also great, very relaxing hot spring area hotel.
This is a hotel that has been open for more than a hundred years. It is just opposite Naoetsu Station. It has convenient transportation and good services. There are rice and bread options for breakfast, coffee, tea, and water are self-service. Side dishes include vegetarian salad + freshly made cheese egg rolls + bacon + 2 sausages. The lunch in the restaurant was also very good, and the steak I ordered was also very delicious.
Experience an abundance of unparalleled facilities and features at Bettei Koshinosato.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by ryokan. Shuttle offerings at the ryokan enhance the ease of discovering Niigata.Visitors can take advantage of complimentary parking directly at the ryokan. Traveling with minimal luggage is achievable at Bettei Koshinosato due to the ryokan's dry cleaning service ensuring your garments stay fresh.Room amenities feature room service, allowing you to unwind and make the most of your visit. Each accommodation at Bettei Koshinosato is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the ryokan, guests can enjoy the advantage of having air conditioning available for their convenience.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within ryokan.Should you prefer not to venture out for a meal, the enticing culinary choices at ryokan are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at karaoke rooms and bar.Indulge in the numerous pursuits available at Bettei Koshinosato. Unwind after a long day by stopping by massage and spa to rejuvenate your senses.
Overall, the experience was really good! The hotel is very comfortable, the environment is great, the hot springs are great, and the breakfast is good! Ski in ski out, ski equipment can also be rented in the hotel. I didn't check in when I arrived at the store. I rented ski equipment and started skiing. After skiing, I came back at night to check in and then take a hot spring bath! Everything is very good!
Although the hotel is a bit old, the room is renovated, bright and clean, and the area is large. The hot spring is comfortable. The hotel is next to the ski slopes. It is very convenient to ski in winter. The breakfast and dinner are buffets. I did not patronize, but there is a restaurant nearby. I am not afraid of nothing to eat.
Very Good
6 reviews
8.0/10
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per night
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GGuest from PhilippinesLotte Arai Resort offers an exceptional experience for those seeking breathtaking views and excellent skiing opportunities. The resort’s stunning surroundings and convenient location make it an ideal destination for winter enthusiasts.
EEduTWe had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out.
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
DdierduoNo porters, and there's a charge for luggage storage. Plus, you have to navigate an uphill section, which was a real struggle for us girls with a lot of luggage. The front desk has staff who speak Chinese and can help with restaurant reservations.
AAnonymous UserLocation may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.
GGuest UserSuper super beautiful, very worth 👍 service is also super good ~ If you have the opportunity, you will want to go back to live again. Dinner and breakfast are also great, very relaxing hot spring area hotel.
GGuest UserOverall, the experience was really good! The hotel is very comfortable, the environment is great, the hot springs are great, and the breakfast is good! Ski in ski out, ski equipment can also be rented in the hotel. I didn't check in when I arrived at the store. I rented ski equipment and started skiing. After skiing, I came back at night to check in and then take a hot spring bath! Everything is very good!
RRiguidengshanmeishimeijingThis is a hotel that has been open for more than a hundred years. It is just opposite Naoetsu Station. It has convenient transportation and good services. There are rice and bread options for breakfast, coffee, tea, and water are self-service. Side dishes include vegetarian salad + freshly made cheese egg rolls + bacon + 2 sausages. The lunch in the restaurant was also very good, and the steak I ordered was also very delicious.
GGuest UserThe room is clean and comfortable, all facilities are complete, many lockers are very convenient, you can ski or stay at home, there are hot springs to soak, comfortable
陳陳食食Although the hotel is a bit old, the room is renovated, bright and clean, and the area is large. The hot spring is comfortable. The hotel is next to the ski slopes. It is very convenient to ski in winter. The breakfast and dinner are buffets. I did not patronize, but there is a restaurant nearby. I am not afraid of nothing to eat.
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