The Savoy is a very nice place to stay. Not too far from the Medina, right next to a mall.
The staff were all lovely and nothing was too much for them to make sure you have a great stay.
We stayed at Movenpick last time we came but we both preferred here.
Breakfast was great with a huge selection of hot and cold food and drinks, fruits, etc.
Morocco is a beautiful country with beautiful people - it won’t be our last visit. We will be back!!
This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.
Very good hotel, because I booked it for my friends, so I have just introduced the hotel in another message. The service is very good, the health is great, and the hotel is very Moroccan. It is also very convenient from the ancient city.
The room is full of Arabic flavor, the courtyard breakfast is good, and the hotel is located about 15 minutes walk from the main square, quiet in the bustling city. What is not clear is that the Ctrip order did not mention that there is a fee for arriving at the store, but the store still charged 120 dirhams of city tax.
With a stay at Atlas Castle in Ghmate, you'll be 2.3 mi (3.6 km) from Anima Garden and 15.4 mi (24.8 km) from Avenue Mohamed VI. This family-friendly hotel is 18.9 mi (30.4 km) from Menara Mall and 19.2 mi (30.9 km) from Jemaa el-Fnaa.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 5 kilometers.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Make yourself at home in one of the 7 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Everything was simply top notch, breakfast buffet, dinner buffet, the heated pool and and the gym, an amazing stay, can't ask for more.
We're actually planning to return next week.
We left our phone charger behind, so I hope they will read this comment and keep it until we get there.
The overall service needs to be improved. The room needs to be checked before being handed over to guests. The reception/ breakfast area's air conditioning was continuous off. The quality of breakfast was just a tick in the box for free breakfast.
One of the best place to stay in medina. Nice and stylish, clean rooms, simple breakfast. Location also good enough, because its not that far to walk by medina from taxi (another riads can be so far and it's not comfortable to find it, especially when you have a lot of clothes). One more thing - they are really equipped with everything you need in rooms - fridge, smart-TV, hairdryer, even in single rooms. Not every riad can have it, especially with this price. Friendly and very helpful staff. Especially grateful to Hassan, he helped me with my one thousand questions 😅
So, I can recommend this place. I stayed in few riads in different points of medina, and it was most comfortable place.
Hotel near Agdal,Marrakech12.5% of visitors choose this area
DDaraDy2024.06.19
The hotel is very beautiful, with a large pool.
The near airport but the passage of the aircraft that overflies the hotel was not a concern.
Beautiful room with comfortable bed
Various breakfast buffet
Hot and pleasant staff
Location 10 minutes by taxi from Jemaa Elf Na Square
Hotel near Gueliz,Marrakech87.5% of visitors choose this area
AAdRaInKe2024.12.28
Really nice hotel a 20 walk from the main sights of the city. The hotel room is small and the shower could have been built better to prevent flooding but the staff are nice and breakfast was tasty.
Very Good
69 reviews
8.7/10
Price from
₹ 10,793
per night
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9.4/10
Amazing
YYetianqiyiA wonderful hotel, with a calm atmosphere, cleanliness, and the staff are very friendly. Dinner in a tent in the garden was a special and happy experience that I have never experienced before.
I have stayed in Sri Panwa, Phuket and Jumeirah, Maldives, but this hotel was just as good or even better.
GGuest UserWe didn’t have any issues there. In general the service is good even if there is nobody in the reception thus they give you your own keys of the main entrance and your room. As a suggestion it is needed a sign “Riad Nouhal” but anyway, if you follow the location on Google Maps, you will be in.
MMötley NüFCFirst off, the location was great, a lot of choice for breakfast, nice swimming pool and big/clean room. Most of the staff were actually very helpful, just the last night left a sour taste in my mouth.
I would highly recommend this hotel, but believe some staff should know better what other parts of the hotel were doing and how to speak to guests. Technically, a solo traveller, but my friend was staying in another room. Every day we were given 1 large complementary bottle or water and 2 small bottles.
However, on the final night, my friend received, but I didn’t. This was fine and I just politely mentioned it to reception. Bearing in mind there’s not many local shops to get water from, I was glad when I was told this would be rectified.
1 tiny bottle was left in my room, so I rang reception to explain, this is where things got a bit rude and I was surprised at having to ‘fight’ for a bottle of water - especially because this isn’t a cheap hotel. I was redirected to room service, who tried to charge me and then said it’s a housekeeping issue. Then spoke to reception again and then basically called me a liar when I said that I’d had free complimentary water every day.
The lack of water didn’t really bother me, it was that I was sent around in circles and then rudely told I was wrong, even when I pointed out that I’d received water 3-days in a row. After about an hour trying, and very very thirsty, housekeeping - who were very friendly btw - dropped off 4 small bottles of water. If it were a housekeeping issue, I could’ve been told this from the start and there wouldn’t have been an issue.
All that being said, I actually really enjoyed my stay at the hotel and in Marrakech itself.
GGuest UserAmaizing gem of a place. Profesional but friendly staff at every corner. The breakfast staff could not do enough for us and so were the reception staff, all of them were so attentive and friendly. The room cleaners left the bedroom spotless everyday.We had a Hammam massage to die for. The two masseurs were so good, that I have to give them 10 out of 10. I had a good few massages in my life, but NEVER one that can equal the one we had the other day. The Facials were 10 out of ten. Nothing absolutely nothing we can find fault with, the only thing I'm disappointed with is myself, as I can only remember the name of one member of staff Abderrahim the night receptionist, but they were many others both female and male that took so much pride in their job. We will definitely be back to definitely have another Hamman . Best hotel by far in the last 5 years. I'm sorry I cannot post more photos.
NNatasha Audina SI love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!
GGuest UserVery beautiful Riad,just oasis! Service super,place too.The only thing,our room had no mirror in the bathroom,even the small,it was very uncomfortable.But in the rest it was fine
GGuest UserPlace is nice and clean, staff was also very helpful.
However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly.
Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”.
Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night.
Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.
MMounssefFrankly, I've been disappointed with Sofitel's service these past few months.
I've noticed that the staff is constantly changing, so since I've been a customer since 2004, every time I check in, I encounter new people who don't know the person, who don't know what room I'm getting, so that disappoints me a little, unlike before, when every time I checked in, I always received good service, unlike today, when the staff behaves in a borderline manner, you're a customer like any other. While the main reason I come to Sofitel and not other hotels is the service.
I think it's time to change the Sofitel and go to the Fairmont or Mamounia since the prices are the same.
SSchaalBI really like this hotel, the rooms are really well appointed with air conditioning or heating and efficient internet. Professional and pleasant staff, restaurant and swimming pool at the top. The best location in Marrakech, in the heart of the Hivernage district. To do and redo for a price much lower than all the other hotels in the surrounding area.
PpixietreatsThe service is superb! We availed the airport pickup to get to the Riad easily. We arrived around 2100 but they waited for us to serve our dinner. Staff are very welcoming even if it is already late. They even arranged a breakfast pack as we are checking out early. Will definitely return! Special thanks to Ihmad!
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