Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
JJt8332026.03.15
We stayed at Swiss-Garden Hotel Melaka during our recent family trip and had a generally pleasant stay.
We travelled as a family of four, and the room size was comfortable enough for all of us. The layout was practical and there was sufficient space for luggage and movement. The room itself was clean and reasonably well kept, although the hotel does show some signs of aging, particularly in certain fixtures and furnishings.
The location is fairly convenient, with easy access to parts of the city and not too far from the main attractions. It worked well for our short family visit around Melaka.
One area that could use improvement is the gym, which unfortunately did not appear to be well maintained during our stay. Some of the equipment seemed worn and the overall condition could be better.
Overall, the stay was comfortable and decent for families, especially if you are looking for a reasonably spacious room at a fair price. With some refurbishment and better maintenance of facilities, the hotel could definitely enhance the guest experience further.
Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
AAnonymous User2026.03.30
I recently stayed at The Shores Hotel & Residences. Overall, the room was spacious and comfortable, which made the stay quite pleasant. The size of the room is definitely a plus, especially if you’re traveling with family or need extra space.
However, the biggest downside was the lift situation. The waiting time for the elevators was very long, especially during peak hours, which can be quite frustrating. It really affected the overall experience.
This place probably used to be great, but it's really showing its age and needs some serious maintenance.
**Location:** Very convenient.
**Amenities:** Didn't have time to use them.
**Cleanliness:** Needs improvement.
**Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.
Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
GGuest User2026.03.25
We like it a lot. The room is clean and filled with stuff we didn’t know we needed. E.g. three types of wine glasses
The water pressure is large. Had the best bathe ever.
The room is spacious with a partial sea view. Waking up from the room feels like a dream.
Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
CCaren 鎂晴2026.03.25
Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning.
1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use.
2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical.
3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom.
4. The doorbell issue that was reported earlier was never resolved.
5. The air conditioner remote control was initially not working, but a replacement was only provided later at night.
6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating.
7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup.
On a positive note, the overall room cleanliness was acceptable, although the towels could be improved.
The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient.
Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.
Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
GGuest User2026.01.25
This accommodation has a prime location right by the Malacca River. The riverside atmosphere at night is absolutely amazing! There's also a fantastic seafood restaurant nearby, Loo Yen Garden Seafood Restaurant, which is delicious and reasonably priced. I'll definitely stay here again next time I visit.
The hotel's location is great, within walking distance of Malacca's old town. When I checked in, the Malaysian lady at the front desk collected a 50 RM cash deposit from me (which another front desk staff member refunded when I checked out the next day). Additionally, she charged an extra 28 RM for some unknown fee (Ctrip showed an 8 RM world heritage fee was due). I stayed for two nights, and Ctrip deducted 475.47 RMB upon checkout.
Room 512 faces west, offering an open view of St. Paul's Hill. The room didn't have a safe or slippers, but it did have a refrigerator, toothbrush, hairdryer, wardrobe, and hangers. The air conditioning was central and could be set to a very low temperature.
Upon entering, I accidentally pressed the 'make up room' button next to the door. Later, after I had gone to bed, a staff member rang the doorbell to clean. They were very responsible; I had to get dressed and explain in person that I didn't need the service before they left.
Good stay with Attic home. Room is clean and bright enough. Equipped with washing machine, microwave, induction cooker, refrigerator and hair dryer.
The whole imperio residence building is vacant except theres a small mart at ground floor. Carpark wasn’t thoroughly well lit at all. There are 5 lifts so you wont be waiting long for it. But i encountered one of the lift issue, after i entered, the lift jerked up and idle for 5secs before it starts to descend.
Check out was a hassle as you need to go out from the building and turnaround at the traffic light to return the key. The building design isnt so ideal.
Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
AAnonymous User2026.03.22
Booked a room with 2 king beds for a 2 night stay w my family.
Pros :
1. Spacious room size
2. Comfy beds
3. Beautiful view (we could see the entire city and our window was facing towards sea)
4. Free Parking
5. 10-15 mins walking distance to the River Cruise
6. No problems with lifts.
Just some additional notes for travellers :
(If) you don’t want room service to clean your rooms bc you don’t mind reusing your towels, you will not be able to receive the complimentary water bottles.
For families with cars, (if) you need to travel back and forth between the hotel and outside, you will always need to stop by the lobby counter to validate your carpark ticket in order to get free parking and it’s only valid for 15 minutes (more than enough time).
Hotel near Melaka City Center,Melaka83.9% of visitors choose this area
GGuest User2026.03.02
The facilities are complete and the environment is great, with a swimming pool and gym. The facilities are fully equipped, and the hygiene is relatively clean. The environment is excellent, and the service is convenient. It's great value for money, perfect for family trips, and has parking spaces, making it suitable for self-driving tours.
Great
36 reviews
9.0/10
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MYR 83
per night
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8.7/10
Very Good
Awesome location as Mahkota Parade and Dataran Pahlawan just a stone throw distance away from Hatten Hotel. Our coach dropped us off at the bus terminal which was 2 mins away from the hotel too. The staff are friendly and helpful and we had an enjoyable stay with them. Strongly recommended Hatten Hotel if you are visiting to Malacca.
Everything good , room very spacious and clean Breakfast choice a lot , worth for price Swimming pool has adult and kid pool Just activities in resort choices not more , surrounding not much food choice during dinner Tampin is a small town 5min away resort and we had dinner there
Our stay at Puteri Bay Melaka was great 👍🏼 The location was great because we are able to have a good view of the beach, and it was near food places. The hotel reception and staff were also kind and helpful. Food selection for breakfast was good and the beds were comfortable and had a good sleep 👍🏼👍🏼 The downside was that the toilet was not totally clean as there were strands of hairs sticking out from under the bed. Additionally, there were no toothbrushes provided in the room, and the prayer mat had an odour. Generally, the stay was good although maybe staff need to ensure the room cleanliness and smell abit more? I would still recommend the hotel for the comfortable beds and nice view and location beside the waterfront 👍🏼👍🏼👍🏼
Nice place for families outing with great and warmest environment as well as great facilities. We enjoyed the great breakfast and great swimming pool throughout out staycation.
Super nice place and crew... I bring my family husband wife and 7month old baby to Encore Melaka... Our daughter first trip in their life. She like the stay after tired driving from KL to Melaka. Room is spacious, good view, alot parking, big bed with pillow... We will bring families stay again.
Big and clean room with a high-rise building view. Surely recommend for the good location where is very close to the river and has an extremely quiet environment.
The hotel is located right in the heart of Melaka City, making it easy to reach all the main attractions. It’s only about 12–15 minutes (around 10–15 km) from the Ayer Keroh Toll and roughly 6–8 minutes away from Jonker Street, very convenient for both drivers and those who prefer short rides around town. The check-in process was smooth, and the receptionist was very friendly and polite. I really loved the room as it was spacious, modern, and well-kept, probably because the hotel is still new. There was even a sofa bed that could comfortably fit one person. Breakfast didn’t have many options, but the nasi lemak sambal was really good. Parking was also hassle-free ,they validate your ticket once for your entire stay, so you can go in and out easily. There are also plenty of food options nearby, which makes the location even better. Overall, I had a very pleasant stay here and would definitely choose this hotel again for my next trip to Melaka.
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