GGuest UserThe food amenities need significant improvement. As this is a resort, dining is an essential part of every guest's experience. Offering a buffet for both breakfast and dinner would greatly enhance guest satisfaction, along with providing a wider variety of food options.
I would also like to commend the room service staff. They are incredibly hardworking, professional, and provide excellent service. However, it is disheartening to see how overworked they appear, especially having to deliver meals to every room throughout the day. They deserve greater recognition, respect, and fair compensation for the physically demanding work they do. Their daily wage does not seem to reflect the effort and dedication they put into serving guests.
MMARLOMSThe hotel is nice and located at the city center.
The room looks great and the bed is so huge.
Foods served during breakfast are yummy. I also like the live cooking (eggs and pancakes).
There is a gym and pool although none did I able to use. The restaurant/bar at the top is so cozy. They have also great food choices, though a bit disappointing with limited choices for drinks.
Overall, I love my stay for 3 nights and I highly recommend this hotel.
GGuest UserOur family had a wonderful time here. Everything we needed—from laundry to shopping and great food—was just a short distance away. It’s rare to find a place that is so family-friendly and truly accessible; my grandfather felt completely at ease in his wheelchair, and my brother was equally happy as this was a gift for his graduation. Thank you for a fantastic stay!
AAnonymous UserOur stay was really good, it was comfortable and the staff was friendly and accommodating. The only thing is that The dining is not exactly pwd friendly. It’s also not enough. The cafe is not available to sit at. The tissue is not good quality.
RRuth BenneteWe had a mixed experience here. On the positive side, the oceanfront location is beautiful, the pool is great, and the front desk team was truly amazing..they were incredibly helpful in securing a ground-floor room for my grandfather, who is in a wheelchair.
However, there are some areas that need improvement. The TV in our room had no cable service, and I was disappointed to see a rat trap in the restaurant, which leads me to rate the cleanliness a 3/5. Also, while there are some ramps, please note that there is no elevator, so guests with limited mobility are strictly limited to the ground floor. It’s a nice spot, but it definitely needs more attention to maintenance and hygiene.
GGuest UserI booked for 2 nights. Place was beautiful, staff are polite and professional. Booked the hotel because it says it’s got Wi-fi. Upon arriving there’s WiFi in the room but NO signal, and there’s no data signal too. The only wifi connection is at the restaurant which is also very weak. I requested to cancel and refund the 2nd night but the property rejected the request. I would’ve been fine if it’s not listed on the amenities. If there’s no wifi, update the listing so it doesn’t disrupt our travel arrangements and lose money. Since they rejected my request, I had to book another hotel while still paying for this one.
AAnonymous UserGreat service, we arrived around 7pm to check in and the staff opened the shower and pool lights to accommodate us since we want to go night swimming. The place is in front of Andok's, Petron, and Landbank. There's also a van terminal in front going to downtown/Tacloban so public transportation is very accessible. The room is spacious, we are 3 adults with luggages and we stayed on their standard room and it is not crowded inside. Rooms are in fron of the pool.
GGuest UserI had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, welcoming, and always ready to help. The location was convenient, and the amenities made my stay even more enjoyable. I would definitely stay here again and highly recommend this hotel to anyone looking for a relaxing and comfortable experience.
JJima Zandra VergaraIt was a good place for a quick vacation. Food was great but a little expensive. Room was clean but the BR/CR were a little disappointing as to cleanliness. But overall, I would return — and recommend Caimito.
GGuest UserA FANTASTIC place with a great view and coral reef in front...The resort have everything you need, three swimming pool, big and comfortable rooms, a organized fitness gym and all the staff are so kinds,helpful and also funny....I couldn' t forget this time at Blue deep resort and I'll be back here next year hundred%. Thanks for all guys🙏🏻❤️
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