La struttura è datata e necessita di una ristrutturazione, soprattutto le camere e la piscina. In camera non c'è il phon, ma è possibile chiederlo alla reception. Le camere vanno rinnovate, sono veramente spoglie, basterebbe un po' di colore alle pareti e mettere qualche quadro colorato. Runner e cuscini in velluto sono ormai superati e inutili, finiti immediatamente dentro l armadio. In bagno, la carta igienica è talmente soffice, che si sgretola in mano, soprattutto quando in bagno si crea vapore quando si apre l acqua calda. Ci sono 2 terrazze solarium, dove ci sono solo dei lettini. Le terrazze mi hanno dato l impressione di essere abbandonate, se ci fossero degli ombrelloni e dei tavolini e qualcuno venisse ogni tanto a portare dei teli e a chiedere se si ha bisogno di qualcosa, sarebbe sicuramente una cosa diversa. Anche in piscina mancano gli ombrelloni. Inoltre, noi avevamo la camera sullo stesso piano della piscina, purtroppo dovevamo tenere sempre la tenda chiusa, altrimenti gli altri ospiti potevano guardarci dentro la camera, ed era necessario accendere la luce anche in pieno giorno, altrimenti non si vedeva nulla. Suggerisco di mettere, oltre alla tenda oscurante, anche una tendina leggera, che blocchi gli sguardi indiscreti ma faccia passare la luce. Sarebbe il caso anche di ristrutturare camere, bagno e corridoi. È un peccato, perché la zona della reception, con le pareti verde chiaro e il divanetto tondo è molto carina. La zona colazione è ok, ma purtroppo non c è varietà. Oltre al prosciutto cotto, si potrebbero usare, a rotazione, magari, anche altri salumi. Inserire anche uova sode o all'occhio, latte e yogurt senza lattosio, qualche formaggio, cambiate gusti delle marmellate, mettere cioccolata spalmabile, waffles al posto dei pancake, ecc... C è un bar, ma non viene utilizzato da nessuno, peccato.
Il personale è sempre stato estremamente gentile e disponibile. Ricordo il sorriso di Carolina che ci ha fatto il check in e con una mappa alla mano ci ha spiegato tutto, un collega uomo, anche lui molto sorridente, che in serata mi ha gentilmente fornito il phon, e la signora con il quale abbiamo fatto il check out. Anche le signore della colazioni molto disponibili, e una volta ci hanno fatto entrare anche se siamo arrivati tardi.
Do comunque un voto alto, per non penalizzare nessuno, ma fiduciosa che il feedback serva a migliorare.
Experience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
A great place to relax and rest. Very good value for money. The restaurant could do with a wider menu but what they did have was excellent. The salads are the best. We will most certainly going to come back again.
Hotel unit used for one night only. Normal facilities and as expected for the type of accommodation. We did not enjoy any meal. However, coffee, tea and water were available in the room free of charge and as a courtesy.
Very close to the beach, about 5 minutes drive to the seaside and the central area, there is a supermarket nearby, the location is very convenient and quiet, the hotel facilities and services are very complete, recommend this place.
Another great stay in Sagres. We love this hotel. It is our second stay here and will return. We had an apartment overlooking the pool and ocean. Great for watching the sunset. There was a kitchenette, a living room, balcony, bedroom with 2 twin beds and bathroom. It was perfect for us. Great value for the money.
Our family room window is much higher than normal level, we can’t see the outside view , when we open the shade, there is a staff walkway just a floor above ours. So we even can’t open the shade to enjoy daylight due to privacy. I believe other rooms won’t have this issue, but still not good for us. ❌
Everyday have different iced welcome drink in reception. ✅
Small pool but not busy, free without booking from 8am-8pm ✅
Our room has mini-kitchen, electronic cooker and hood ✅
Refrigerator is cold enough for really cold drinks.✅
No refill of bottle water and no mini- bar❌
No clean up of cutlery❌
Shower with good temperature range and enough pressure.✅
Just 2 pin sockets, no USB. ❌
Hotel location is PERFECT👍🏻👍🏻👍🏻.Plenty of restaurants around. At the middle of famous attractions. 2 Supermarkets and self laundry around. ✅✅✅
Plenty of nice Algarve wall artwork.✅
Nice breakfast buffet ✅
Located in Armacao de Pera, BnB Homes vibrant Ocean View terraced apartment is a great base to explore the city from.
Go for a swim in the property's pool. You can also check out the infinity pool. To recharge your batteries or simply relax, visit the property's sunbathing area.
Parking is available at the property.
Extremely friendly and helpful staff
claudia and katarina were excellent entertainment leaders
Food was varied and of very good quality
Evening entertainment was excellent
Drinks were good
Grounds were lovely
The hotel was great, and I was lucky to be upgraded to the huge terrace of the suite on the top floor, and then each room has a corresponding terrace. The staff is warm and thoughtful. There is a beach on foot at the entrance of the hotel, and it is very convenient to go to other places. It is about 500 meters away from the hotel. There is a sea view steak restaurant. It is recommended that everyone go to the environment.
Very Good
45 reviews
8.7/10
Price from
THB 3,909
per night
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8.9/10
Very Good
VVeRGiThe hotel is clearly very new, and that is immediately reflected in the quality of the structure. The property is beautiful, modern, and equipped with many facilities, which creates a very strong first impression. It is also in an excellent location.
That said, the atmosphere often felt somewhat chaotic, and even simple requests seemed to be handled with unnecessary complication, as though each one required extensive discussion. We also found one member of the reception staff particularly rude, or at least that was our experience during our stay.
Another issue concerned the windows: when it is windy, they produce a noticeable whistling noise, which can be quite annoying. It is also worth noting that parking is not included and costs €15 per day, which would have been useful to know in advance.
Overall, the hotel has a great deal of potential because the property itself is impressive and the location is very good, but the service and some practical aspects still need improvement.
GGuest UserExperience started badly at check-in when they refused to add my wife to the booking as Trip.com’s mobile “deal” was for one guest in room. Snarky reception person rude and borderline hostile - this was our third stay at this property and as in the past, we felt a subtle bias against us as non-Portuguese. The Front Desk Manager got involved and he refused to comp. me my wife’s addition to our room and said we had to pay euros 40 for her two day’s breakfasts. He appeared unkempt with s dirty shirt and was unshaven . His attitude was aggressive and disrespectful in the extreme. We asked to be relocated to a higher floor from the 2nd floor and he informed me that there were no sea view rooms on upper floors. This was patently a lie as the initial receptionist told me that the hotel was not fully booked.
While I was in discussions with the front desk receptionist, a hotel guest came up and complained that her room was bery hot. She was told by the same snarky receptionist that the aircon was off due to a system changeover and she should open her balcony door! When I asked the same question later on to another receptionist, he said that they could give me a fan. She was and English lady and when a Portuguese guest arrived to check/in, that dame clerk was all over him with handshakes all around. Other staff around the property didn’t seem overly friendly to guests as well.
It is unforgivable for any hotel, let alone a supposed 5 star property, not to have its HVAC system operable and even worse, not to advise guests of the issue.
Our room was spacious, if a little warm, but showed the ravages of time with chipped furniture and surfaces. Also, not too impressed by the powdered coffee presented in the room, or a euros 3 charged for a bucket of ice.
I cannot recommend this property for a stay in Portimao and there are a few other more undated hotels nearby.
GGuest UserGot the Marina view, worth i. Was so beautiful. It was my birthday and they catered very nicely to me to make my day special. I would definitely stay again. All the staff were nice and welcoming and very helpful in suggestions of places to go. Highly recommend this hotel!
GGuest UserThis hotel is very recent. Beautiful, elegant and well-equipped in terms of services. What doesn't strike us as normal, however, is the lack of little touches for a hotel in this category. No shampoo, no q-tips, just the same gel for washing hands and in the shower. No shower cap. An empty fridge bar. We appreciate the coffee machine and the bottle of water, but one normal coffee capsule and 3 decaffeinated coffee capsules... not logical...
We asked for a room with a bath when we booked (we were ”upgraded” without any request on our part, on a ”marina” view, but with a shower.
As we are not very nice customers, we didn't say anything.
The bedding is good. The pillows are quite thick, which can be uncomfortable for people with sensitive necks. 3 cushions are available, but they are all very dense.
The road is very noisy, subject to a few car rodeos at night.
I've heard that the rooftop is noisy in November, but fortunately this is not the case.
The staff are friendly and respond to requests.
The breakfast buffet is very comprehensive, but for the evening menu, this type of buffet seems less attractive, but will surely please some people.
The spa is very good, at 12.5 euros for one hour (equipped swimming pool, sauna, hammam, etc.).
There is a car park at the hotel for 6 euros a night, but free parking is available 200m from the hotel by the beach.
All in all, then, this is a fine hotel with a lot of potential, but some details clearly need to be reviewed to make it really nice.
GGuest UserInteresting quirky location full of historic character. Very friendly welcome. When receptionist saw on passport that it was wife's birthday, we were given an upgrade and bottle of bubbly in room! Buffet breakfast fine, but it would have been good to have bacon on the hot-food selection. Our suite was quite spacious, but only had a standard double bed - OK for us, though others might want to request a king-size.
AAngel Del CampoThe hotel is very comfortable and the rooms are very comfortable.
It is well parked at some apples at June dates and the centre pila nearby.
The worst thing: if you are with children is not recommended because stairs are dangerous.
The jacuzzi was broken.
The room was struck with a TV, the shower and the bathroom were broken danced but it could be used.
They don't make room, they don't change towels, they don't pick up the paperboard, I think they change it weekly.
Premiere the aesthetic comfort and we end up uncomfortable with the placement of clothes, baggage and bathroom.
GGuest UserThe hotel, cleanliness, decor, rooftop bar, breakfast, location, staff, and free access to the hammam, spa, and pool are all very good.
There are a few drawbacks, which is a bit of a shame. The hotel doesn't provide bathrobes or slippers. This is unfortunate, as you have to go down to the spa fully clothed and change in the changing rooms downstairs. I found the pool area a little neglected. The water was nice and warm, but the jacuzzi jets, hydrotherapy jets, and chromotherapy shower were under maintenance. The speakers above the pool were rusty, which made it look a bit neglected, which is a shame. On the other hand, the Turkish bath and sauna were very good.
JJenA Cozy Getaway with a Few Quirks
I recently had the pleasure of staying at Block C in a wonderful location near the beach. My partner and I thoroughly enjoyed our time there, as the bedroom was spacious and beautifully designed. However, there were a few quirks that left us slightly puzzled.
Locating the signage for the establishment proved to be a small challenge, but it added a sense of adventure to our experience.
Unfortunately, the air conditioning in our room left something to be desired. It struggled to keep the temperature comfortably cool, and we often found ourselves feeling a bit hot. It would be great if this aspect could be improved to ensure a more comfortable stay.
Nevertheless, spending evenings on the balcony was a delightfully cozy and relaxed experience. The ambiance was inviting and lent itself to unwinding after a day of exploration. The surrounding garden and environment added to the overall charm, and we truly appreciated the pleasant surroundings.
I highly recommend visiting this place for a minimum stay of 2 to 3 days. Anything less would make the trip feel rushed, as there is so much to explore and enjoy. Despite the minor quirks, our overall experience was enjoyable and memorable. I'm grateful for the opportunity to have stayed here and would gladly return for another visit.
TTatsianaThe hotel is just 14 mins walking from the beach. The room was big and very clean. Breakfast is simple but you can find everything. There is sauna and gym, free parking.
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