GGuest UserHotel is good, with free shuttle service and a decent bar/restaurant. However, at 04:00 we didn’t have any hot water, so it was ice cold showers, which I’m fine with but then at half price.
AAnonymous UserPersonal experience: very responsive customer service, clear on some points while vague on others.
We had to change apartments because the check-in procedure was completed on the same day instead of 48 hours in advance. However, we were not informed that this meant ”losing” our booked apartment. It was framed as a favor to us, even though we had already paid. They gave us a clean, well-kept studio apartment, but it was a 10-minute drive (54 minutes on foot) from our original choice, and the private bathroom was external.
On the plus side, they were clear about the extra cleaning fee—which, while excessive, was communicated transparently right from the start.
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