Hotels With Pools in Al Madinah Province, Saudi Arabia

Service: Check-in was a bit slow; breakfast was quite poor, with few varieties and poor quality. The bread and cakes seemed to be unpacked. Hygiene: The hygiene was OK, but one bath towel was missing. Environment: Very close to the beach and not too far from the restaurant. Facilities: The bedside lamp in the room was broken, but it was OK for one night

The best star hotel in yanbu, just by the sea, the hotel is upgraded on the basis of the old hotel, the room is small. Clean and hygienic with beach Overall it's okay :) Catch the sea!

The resort is generally very beautiful and highly rated, whether for location or cleanliness. Children will have a great time, and there are many activities for them within the resort. However, I was surprised that the women's gym doesn't open in the morning. I need to exercise at the beginning of my day, and no one had a key to the gym. It wasn't until noon that an employee arrived, and we found the air conditioning was broken. I hope they fix this.

The room is clean and tidy, nice, the food is delicious, I didn't expect their fried rice to be so good, suitable for Chinese taste, the front desk lady is very nice, patient and friendly, the waiter is also good

The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.

Am so glad I choose Cloud 7 Residence. I am a solo traveler to AlUla and I don't drive. Prior to my trip, i notice that quite a number of hotels/B&Bs do not offer meals and there are no restaurants nearby. Cloud & Residence has its own restaurant and therefore, it saves the trouble of looking for food. All staff there are very friendly and super helpful. Wifi works well. Hope I can visit again.

Excellent service.

Unfortunately, there is no spa as advertised. Unfortunately, there is no complimentary toiletries in the room for a 5-star hotel. Unfortunately, there is no hot water in the bathroom. Not all basic toiletries such as toothpaste, toothbrush, soap, etc., are provided for three people. Unfortunately, the lighting is poor. Unfortunately, the view is very poor for this high price. Unfortunately, 1085 riyals is an excessively high price for these services.

The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.

The location and facilities are excellent. The only issue we faced was on the first night when the electricity went out at midnight for half an hour, then came back on, and two hours later, it went out again for five minutes. It was a difficult situation because we didn't know what was happening, and the front desk was far from our room, plus the phone was disconnected with the power outage. We received an apology message from the hotel manager along with a small cake. Other than that, honestly, the hotel is beyond amazing, and the breakfast is seven-star. The services are also worth experiencing, and we got a competitive price from the website, better than the hotel's direct price and other sites.