Hotels With Pools in Al Madinah Province, Saudi Arabia

The resort is generally very beautiful and highly rated, whether for location or cleanliness. Children will have a great time, and there are many activities for them within the resort. However, I was surprised that the women's gym doesn't open in the morning. I need to exercise at the beginning of my day, and no one had a key to the gym. It wasn't until noon that an employee arrived, and we found the air conditioning was broken. I hope they fix this.

Unfortunately, there is no spa as advertised. Unfortunately, there is no complimentary toiletries in the room for a 5-star hotel. Unfortunately, there is no hot water in the bathroom. Not all basic toiletries such as toothpaste, toothbrush, soap, etc., are provided for three people. Unfortunately, the lighting is poor. Unfortunately, the view is very poor for this high price. Unfortunately, 1085 riyals is an excessively high price for these services.

The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.

Good location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.

I highly recommend this hotel for business trips. The service is excellent, and I look forward to staying here again in the future

Hotel room was big, nice and clean. It’s near to shops and restaurants. Only thing I didn’t like it they saw us struggling with the luggage but didn’t help

I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.

Facilities: The room is large and the facilities are relatively new. The sofa in the living room is great! Hygiene: The hygiene is good, relatively clean, and the supplies are also good! Environment: The environment is located in the old city, and there is nothing to do nearby. Service: The service is good, especially the restaurant.

The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.

Service overall was top notch with security and the hotel managers greeting you nicely. Location wise the hotel was not that convenient but is not too far from the main tourist spots in Alula. Breakfast was superb with many options and servers constantly helping you. I would say if you are looking to stay in Alula definitely come here!