GGuest UserBeş yıldızlı bir otel donanımı yok,banyo havluları yüz havlusundan biraz büyük rengi gri olmuş incelmiş ve zımpara gibi olmuş böyle havlu kasaba otelinde misafire verilmez ayıptır, çarşaflar,yataklar, yastıklar hepsi 2 yıldızlı bir otel gibi , gerçekten inanılmaz kötü. Ayrıca oda servisinden söylediğiniz bir soda yı bile oda hesabına yaşamayız, peşin almamız gerekiyor diyerek misafiri rencide edici davranışları var. Misafir bir sodanin parasını ödemeden kaçacak ya....
GGuest UserOverall, the hotel was decent. The room was clean and parking was convenient, but the EV charging station was incredibly hard to find. I looked for ages and still couldn't locate it.
GGuest UserThe hotel has a very pleasant and comfortable environment, which made my stay relaxing from the beginning.
I would especially like to thank Ferhat, Omer, and the rest of the hotel staff for their incredible help and kindness.
When I first arrived at the hotel, I unfortunately realized that I had left my phone in a taxi. The staff immediately took action — they helped check the security cameras, contacted the taxi company, and eventually managed to get in touch with the driver. Throughout the whole process, they were extremely patient, warm-hearted, and supportive.
I was truly touched by their professionalism and genuine care. This experience made my stay much more reassuring, and I am deeply grateful for their help.
GGuest UserFirst of all, there is no private parking garage. Parking is on the street in front and across from the hotel.
Breakfast was very basic and they were short staffed.
Room was good size, comfortable bed. Missing the sofa/chair. Missing iron and the ironing board. I had to request them which they brought to me but the iron was half broken. There were 2 small bottles of shampoo، 2 small bottles of conditioner and 2 small bottles of body wash and one very small bar of soap. There was a hair dryer, teapot, slippers and 2 free water bottles. The room was a non smoking room, but in the middle of the night I could smell heavy cigarette smoke.
AAnonymous UserBooking a stay at [Hotel Name] through Ctrip this time was absolutely fantastic, it definitely deserves a full five-star rating!
First off, the location is unbeatable. The hotel is right next to [subway entrance/attraction], and it’s just a few minutes' walk to [shopping district/famous attraction], which is incredibly convenient for tourists.
Secondly, the service was truly touching. The front desk staff, [Mr. Wang/Ms. Li], were warm and thoughtful. Since we arrived early, they very kindly prioritized arranging a room for us. During check-in, they provided a detailed introduction to the hotel facilities and nearby dining options, and were happy to answer all our questions.
Most importantly, the room facilities were a pleasant surprise. It looked exactly like the promotional photos – very clean and tidy. The mattress was just right, not too soft and not too firm, so we slept very comfortably. The toiletries were of good quality, and the hot water flow was quick and stable. Little details like [the free mini-bar, smart toilet, and large floor-to-ceiling windows] significantly enhanced the quality of our stay.
DDanyGoGirlIt’s pretty far to downtown but very quiet place if you are looking to somewhere rest absolutely one place you have to go! near the forest, you are waking up with birds voices, everything is very clean, breakfast is good and service is fast
22025DCVery nice hotel for my opinion in the center for my position needs, very clean hotel as per european standard, i did not tryed the food, only not full positive thing in room 712 the wall next to bath door was bit broken so I can not give 5 start for cleaness but 4 and window in room was not closing completely but for me was not a problem..I would reccomend to travel for Italians and all European
GGuest UserThey have a wonderful hospitality team – you truly feel they are like a family, very well connected. Especially during breakfast, they demonstrate full loyalty and professionalism both in their work and towards the client.
A great team indeed, and my special thanks go to Ceren and Ayça.
Regards,
IAS
GGuest UserThe service was amazing. The staff were the kindest, and I should really be thanking the food and beverage people for helping with my disability. This place will definitely be my stay if I ever visit Ankara again.
AAnonymous UserDivan standardı bu şube için de var ve bu oteli tercih etme nedenim. Ancak Divan Ankara binasının biraz eskidiğini, odaların bakıma ihtiyaç duyduğunu eklemek isterim.
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