Not particular clean, bedding is not nice fabric, bathroom is not clean, can see stain on the door, very basic amenity.
The good thing is it has big buffet half board, thermal pool and Turkish bath.
The hotel smells dampness.
but it is the only big international hotel chain in Pamukkale, and we only stay for 1 night, so it is acceptable for the price.
It was a life hot spring. Among the outdoor pools, the one with the most water is the warm hot spring that is just right for Koreans. The food was average, but I was satisfied with the price. The hot spring was so fun that I didn't want to bother going all the way to Pamukkale ㅋㅋㅋㅋㅋㅋㅋ I really hope I can go there again someday. Thank you for letting me use the sulfur hot spring.
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
As of March 2025, there were few guests.
One evening, there was a buffet because there was a group.
On other days, you ordered from two or three kinds of food.
Location is good.Room are clean and very good .Pool ,Steam room ,Sauna room and thermal bath are very good.Breakfast and dinner are many kind very good
Although it is not comparable to a high-class hotel in a big city such as Istanbul, it should be considered a good place in Denizli. The location is slightly biased, but it is very suitable for self-driving friends. It takes 20 minutes to drive to Pamukkale. The ancient city of Desia. Compared to those homes and hotels in Pamukkale, the conditions are much better. And the breakfast is very good, generally recommended.
The hotel is a few kilometers away from Pamukkale and close to the Hercules scenic area, but it is a cooperative hotel for group tours. To be honest, the appearance looks OK and it is also known as a hot spring resort hotel, but the overall facilities are average, just at the domestic three-star level, and the quality of meals and many room supplies is average.
Location: The location was good and convenient for going to Pamukkale hot springs and hot air balloon rides.
Room: Although the facilities are a bit old, they are clean. It's nice to have various fruits placed in the room.
Facilities: The swimming pool is large and the surrounding gardens are great for walking, and you can even see Pamukkale. But there is no elevator
Breakfast: Mediterranean style, so salads, cheese, olives, fruit, and dessert are included. There was nothing for breakfast and the coffee was Middle Eastern, which doesn't suit Korean tastes. However, the breakfast view and facilities were spacious and good.
Peaches are delicious!!
Highly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
Very Good
297 reviews
8.8/10
Price from
DKK 325
per night
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8.9/10
Very Good
SSab1502Excellent location, close to the local restaurant, the host is friendly, welcoming and helpful,free tea and coffee for customers.. rooms are comfy and very clean.free wifi and often free parking ..budget friendly hotel to stay for 1 or 2 nights at pamunkkale
DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
NNeol TooMy stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
XXueyebinfenThe hotel is a few kilometers away from Pamukkale and close to the Hercules scenic area, but it is a cooperative hotel for group tours. To be honest, the appearance looks OK and it is also known as a hot spring resort hotel, but the overall facilities are average, just at the domestic three-star level, and the quality of meals and many room supplies is average.
GGuest UserHighly recommend this hotel for your stay at Pamukkale!
The service was great! The staff helped us with the airport transfer (even though there’s some problem during that time, but it was definitely not the hotel’s fault).
Dinner was delicious. Also the location of the hotel is great with complementary shuttle to travertine of Pamukkale. Staff were also friendly and helpful.
Overall, this is a nice place to stay during your visit to Pamukkale.
SSebastianThe staff/owners are very reserved and not particularly friendly, which may be due to the culture. However, all services are very obliging and excellent. For example, abandoned rooms were cleaned well before the agreed time so that waiting guests could check in as early as possible. As far as I could see, all rooms on the ground floor had chairs and tables on the terrace or balcony so that I could also sit outside the door. This meant that I could also work comfortably on my laptop in the sun with the good and stable WIFI. I particularly liked the very hot shower, which always smelled somehow fresh (thanks for that), extra shampoo and shower gel, air conditioning and not to forget even a pool. All things that I don't necessarily expect in this price range. Within walking distance of the only attraction in Pamukkale, the hotel is perfect. I would spend my three days there again at any time.
GGuest UserNewly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
GGuest UserNot particular clean, bedding is not nice fabric, bathroom is not clean, can see stain on the door, very basic amenity.
The good thing is it has big buffet half board, thermal pool and Turkish bath.
The hotel smells dampness.
but it is the only big international hotel chain in Pamukkale, and we only stay for 1 night, so it is acceptable for the price.
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
BBON970The hotel is a family business.
The boss is a bit serious and not as friendly as the two nephews.
Yesterday, I paid 208 first, and found 4 air conditioner units outside the window when I entered the room.
The boss said that all the twin rooms were full.
There were only king-size rooms facing the pool.
Then I was given 101 family room, and we used the twin room.
When I picked up the car in the morning, I found 8 air conditioners outside the window.
If the glass was not soundproof, I think the boss is a bit mean.
The breakfast looked full on the L-shaped table, but it was mainly vegetables and cheese.
I could only eat biscuits to fill my stomach.
Dinner was not a choice, so I had to settle at the hotel.
A plate of mixed grill + a plate of baked vegetables for 1050 lira.
What did I order in the comments that it was cheap?
The main building has an elevator, the bath water is good, and the dog is very cute.
To be honest
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