Stayed here with a family of 5 in December. All the staffs were kind and whenever we asked for help, they had immediate response and were extremely helpful. I used an indoor pool and gym, which were well managed and most importantly clean. We also had a breakfast which consisted of Turkish traditional cuisine and wide range of dishes to choose from. So good that I looked forward to waking up every morning. Grabbing a taxi was easy here but if you’re aiming to tour with a public transportation like bus and metro, you might have to walk +15mins. All in all, operations are smooth, and the facilities are maintained to a very high level. Thanks for the unforgettable times.
Hotel near Fatih,Istanbul7.2% of visitors choose this area
BBahaa alameri2026.01.17
Clean and good hotel
Location is far from center in about 2 km but the tram T1 station is exactly infront of the hotel took 1 minutes to reach it
Rooms small but great and strange design
Our stay at Conrad Istanbul Bosphorus was absolutely incredible, a perfect blend of luxury, comfort, and elegance. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality that truly made us feel welcome.
The location is ideal, offering easy access to both the historic and modern sides of Istanbul. The hotel is beautifully situated near the Bosphorus, and the views from the room were simply breathtaking, especially at sunrise and sunset.
Our room was spacious, spotless, and elegantly designed with modern touches. The bed was extremely comfortable, the bathroom luxurious, and the housekeeping team ensured everything was immaculate throughout our stay.
The service at Conrad Istanbul is top notch, attentive, professional, and genuinely caring. Every staff member went above and beyond to make sure we had an unforgettable experience. Whether it was at the reception, concierge, or restaurant, the level of detail and personal attention was outstanding.
Breakfast was another highlight, a lavish buffet with a wide variety of Turkish and international dishes, all beautifully presented. The terrace restaurant offers stunning views of the Bosphorus, making each morning feel special.
The hotel facilities are equally impressive, from the elegant lobby and rooftop lounge to the spa, pool, and fitness center, everything reflects Conrad’s world class standards.
Overall, Conrad Istanbul Bosphorus is the perfect choice for anyone seeking a luxurious stay in Istanbul. The combination of elegant interiors, stunning views, and impeccable service made our visit truly memorable.
Highly recommended! A true 5-star experience in every way.
Hotel near Kadikoy,Istanbul10.3% of visitors choose this area
Wwildepankruks2026.03.06
I stayed only for one night and, honestly, I liked the experience. It was a rainy day so I just went to the gym, had some room service, worked a bit (wifi is really good).
Breakfast was great too, especially breads, pastries and sweets sections. The only disappointment (however, a big one) was coffee - I would much rather wait a bit and have it made by a barista.
Hotel near Sultan Ahmed Mosque,Istanbul11.7% of visitors choose this area
FFash Chung2026.02.22
We were originally very happy with our experience of this hotel but unfortunately on the second to last night of our stay somebody opened our room door and tried to enter at 3:00am in the morning. Luckily we kept our door on chain so they couldn't come in, we shouted at the man and they said they were hotel security. There was no knock, no warning so of course this scared my wife and my daughter and we couldn't get back to sleep again and felt unsafe for the rest of our stay. Hotel staffed explained this was their security checking empty rooms if this is the case then the hotel needs a new or review their system to be 100% sure the rooms are empty before trying to enter. Not sure we can recommend or would want to stay at this hotel again in future.
The hotel’s location is very strategic, making it convenient for getting around Istanbul. The staff are friendly, helpful, and welcoming, and the breakfast is truly excellent with a very good selection.
The only downside during my stay was that the room had an unpleasant smell. I stayed in Room 415, and although I tried running hot water in both the sink and the shower, the odor did not go away.
I hope the management can address this issue, as it would greatly improve the overall experience and help maintain the hotel’s good reputation.
This is my second visit within two months, and I am extremely satisfied with the service and the staff, and grateful for their attentiveness. The staff are always ready to help and very friendly; it's also super safe for a woman traveling alone, and I feel very comfortable.
1. My 8-night stay was the most bizarre experience I've had in all the countries I've visited. On the first day, when I went to the toilet for a number two, I only realized afterward that the toilet bowl was stained with urine from top to bottom. It was absolutely disgusting. I immediately called the front desk to send someone to clean it. A while later, someone came and cleaned it. The cleaning guy was quite responsible and did a good job, and I gave him 100 lira as a tip.
2. On the second day, while my colleague and I were having breakfast, a hotel duty manager was conducting a guest satisfaction survey and collecting suggestions. When she asked me, I mentioned my dissatisfaction from the previous day. She was very attentive, which I really appreciate, and noted my room number, promising to look into it seriously and move us to a better room. So, after breakfast, I told the front desk I'd switch rooms when I returned in the evening. I got back to the hotel around 10 PM and was informed by the front desk that we'd been moved to the highest floor. I thought, 'This must be a room upgrade!' I was feeling quite excited and happy. We waited in our room for about 30 minutes, and finally, a young man came with a luggage cart to move our bags and take us to the new room. This is where the bizarre experience happened. We were originally on the 26th floor, and our new room was on the 33rd floor. Surprisingly, the hotel elevator couldn't go directly to the 33rd floor. We had to go to the 30th, 31st, or 32nd floor, then get out, walk around a corner, enter a small elevator, and then go up to the 33rd floor. I immediately had a bad feeling – was this some kind of trap? So, we nervously made our way to the room on the 33rd floor. As soon as we entered, we found the area was significantly smaller than our previous room. The beds were closer together, and there was no desk or sofa. The bathroom was also nearly half the size. I was completely baffled. This was no upgrade; they were playing games with us. We were so disappointed that we didn't expect much help from them, so we asked them to move us back to our original room. So, we went all the way back, still staying in the same room. Of course, it involved taking two elevators to get back.
3. On the next day, my colleague called them to send some tea. The person on the phone readily agreed, but little did he know he waited a whole hour, and no one came. Later, I called them again, and they finally arrived belatedly.
4. The two bottles of hand soap on our sink were dusty, and from the moment I checked in until I left the hotel, I never saw any cleaning staff wipe them during room cleaning. The hygiene is truly terrible. I have photos to prove it.
5. On our last two days, when I pulled back the covers to sleep, there was a stain on the bed. Because I was too tired, I couldn't be bothered to call them and just slept, avoiding that area.
6. A female server in their lounge completely ignored me when I asked her for the bill. She didn't even respond. I called her three times with no answer. Eventually, out of frustration, I went to the smoking area for a cigarette and then came back to stare at her and ask if she could give me the bill now. Only then did she slowly hand me the bill. I paid cash.
These are my genuine experiences during my 8 days at this Marriott. Honestly, it's not good at all; it doesn't even come close to a 5-star standard. The service, hygiene, and facilities are all completely substandard, and I even left them at least 100 lira in tips every day. I hope everyone looks for a Marriott elsewhere; this one offers extremely poor value for money.
Hotel near Kadikoy,Istanbul10.3% of visitors choose this area
DDr. Dennis E. Ericson2025.02.19
I can't say I stay in a proper Hotel. This hotel holds the name of the Hilton but it was a terrible experience. The first problem is the bathroom. Shower equipment was broken, it was very hard to maintain the water temperature and pressure. The design of the bathtubs-shower combination was horrible. You need to step up into the bath tube and it is so dangerous. The breakfast was very good but the coffee and tea were terrific. A good hotel can't buy an automatic espresso machine. They were serving low quality instant coffee. And I couldn't even drink a proper Turkish tea. Location is not bad and the city view was avarage.
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A Truly Exceptional Stay at DoubleTree by Hilton! Topkapi Istanbul
From the moment we arrived, we were treated with genuine warmth and professionalism that made our stay unforgettable. The entire team at DoubleTree by Hilton went above and beyond to ensure we felt welcomed, comfortable, and cared for every single day.
A special shout-out to Zineb from guest services, greeted with a warm smile and made check-in a breeze. Ozen & Melisa from reception was incredibly helpful in arranging local tours and dining recommendations — every suggestion was spot-on!
Also want to thank Ali & Mustafa from ballboy services, whose attentive and proactive care made us feel like VIPs, who was not only efficient but also shared great tips for exploring the area.
This team is truly the heart of the hotel — their friendliness, professionalism, and dedication created a warm and inviting atmosphere we won’t forget. Thank you all for a 5-star experience — we’ll definitely be back!
Very Good
102 reviews
8.1/10
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GGuest UserPerfect location for everything we walked everywhere as the main attractions and bazaars were within 5 mins walking. Left was Hagia Sofia. Palace etc, right were bazaars...straight down was the sea. The hotel was lovely, and breakfast had everything I liked and more. The view from the top was amazing; you could see all across Istanbul.
Our room was very clean, and we even had soothing music in the bathroom, which was a really nice touch.
I gave 4 stars for amenities because although the hotel has a spa, I was really hoping for a hammam experience and unfortunately it was mixed. If they offered an hour or even part of the day for ladies only, this hotel would be an absolute winner.
One small downside was that our taxi couldn’t drop us off or pick us up directly outside the hotel, so we had to walk about 3 minutes.
That said, the area felt very safe we walked out at 10pm as two women and felt completely comfortable. There’s even a police station right opposite the hotel!
Overall, a great stay and I’d definitely recommend it.
GGuest UserThe hotel was so beautiful and luxurious. All the staff were kind and helpful. If I had to say, it was a little far from famous sightseeing spots and the room sometimes smells of sewage. I don’t know if it was what they can improve.
All in all our stay there was great. We enjoyed dinner, rooftop bar and breakfast!
GGuest UserThe room was clean and tidy, the bed was very comfortable, and the shower had great water pressure. The breakfast offered a wide variety of options and tasted good. The staff provided excellent service, proactively helping to bring food to our table. The front desk staff were efficient with both check-in and check-out, so we didn't have to wait long. The hotel's location is convenient; it's just a few stops on bus line 1 to the attractions. You can also walk to the Grand Bazaar and the famous Suleymaniye Mosque. Plus, it's a short walk to enjoy some Xinjiang cuisine.
MM.M.TI have stayed at The Ritz-Carlton Istanbul before, in 2017 and 2018, and unfortunately my recent stay was very different from those previous experiences.
The hotel itself has changed noticeably. The lobby used to feel much bigger, and now it feels smaller, with shops added that weren’t there before. While the hotel still offers good dining options—including Nobu, an Italian restaurant, and a well-known Turkish restaurant—Nobu in particular feels small compared to other locations worldwide.
We stayed during the New Year and winter season, and the hotel felt lacking in festive spirit. The decorations were very minimal: mainly an outdoor Christmas tree and a YSL light tree inside, with only basic décor scattered around. Compared to other hotels we stayed in during the same period, it did not feel festive or atmospheric at all. If you are looking for a strong holiday or seasonal theme, this hotel may not meet that expectation. This is purely based on the overall look and feeling.
Upon arrival, no welcome drinks were offered, which was surprising for a Ritz-Carlton. We noticed other guests receiving welcome drinks while we did not. The check-in area is quite small and not suitable for handling large families or groups. There is also no proper waiting area, except for two chairs near the entrance.
At check-in, we were informed that our three rooms were on different floors (2, 3, and 10), which was shocking since we had requested connected rooms or at least rooms close to each other.
The rooms themselves varied greatly:
• The 2nd-floor room had a terrace but was not family-friendly at all. When exiting the elevator, the area felt very dark due to the wallpaper colors, which my children described as “creepy.”
• The 3rd-floor room was slightly better, but the window faced a plant wall, making it feel like a basement room.
• The 10th-floor room had a partial Bosphorus view and was by far the best room of the three.
Because of these issues, I contacted Trip customer service, and I would like to sincerely thank Maxence Cui for the hard work, patience, and dedication shown while assisting us. Maxence truly tried everything possible to help us in a very stressful situation, and their efforts did not go unnoticed. I could see that the Ritz-Carlton management was actively involved in the discussion.
Eventually, Mr. Mohammed, the hotel manager, stepped in and handled the situation with kindness and professionalism. He made us feel welcome, encouraged us to stay, and offered to move the other two rooms to the same floor, which greatly improved our experience. Many thanks to him as well.
After the room change, we were finally together as a family, with partial sea views and garden views. The room service food was excellent, which was one of the highlights of our stay.
Overall, this stay was not the Ritz-Carlton experience we are used to from other locations around the world. While the situation improved thanks to the efforts of both Maxence Cui and Mr. Mohammed, it still did not fully meet our expectations. It was okay, but not the memorable luxury experience we associate with the Ritz-Carlton brand.
AAHAMADOU LAHI'm very happy to have spent the day at this hotel; it's very well located, 500 meters from the metro, a very lively area with many restaurants.
GGuest UserBad experience staff were not so friendly or polite little rude at times. Apartment was not 5* the finishing touches were very poor! Plug sockets not working. No cooking equipment had to ask for fresh towels after 2 days. Major accident happened in shower where the glass door fell off and landed over my husband and cut him badly. No sorry or apologies moving room with zero help. Not impressed.
DDawood Al-SalmanUpon arrival we received a room facing the main street. We could not sleep well because of the noise of the cars, but the next day the room was replaced with a quieter one. Thanks to the understanding staff. Everything was good, but the room's bathroom is old and needs maintenance and updating.
SSSSSSSSSSSSSYSuch a beautiful hotel — one with a story, a soul, and true history behind it. Still preserved under government care, this marvelous place has hosted some of the greatest guests you could ever imagine.
Mustafa Kemal Atatürk, the founder of modern Turkey, once lived here — greeting international visitors and laying the foundations for a better future for his people and his country. His suite has been kept as a tribute; the doors to the Atatürk Room open daily at 10 a.m. and 3 p.m., allowing guests to quietly pay their respects.
For those drawn to mystery, lose yourself in a cocktail (or two) at the legendary Orient Bar — where Agatha Christie’s Orient Express seems to come alive.
Yet among all the tales this hotel carries, its guest service may be the finest story of all. Attentive, kind, and earnest in every gesture — they bridge any language gap with grace and warmth.
But bear in mind — the rooms are charmingly old, though the cleanliness is truly impeccable. You can hear faint footsteps above when someone walks around, a reminder of the hotel’s vintage bones.
Room temperature control is... let’s say, an adventure. It’s either a steady 22–23.8°C or a blazing 29.8°C. At one point, I thought I was waking up with a tan. I had asked for the heat to be turned up earlier because it was freezing, and while the staff kindly came to fix it, well — this was the outcome so I just opened the window.
Last but not least, DO NOT miss out on afternoon tea at the Orient Bar!
Thank you Pera Palace :)
AAnonymous UserThe hotel is located very close to Istiklal street, and surprisingly close to Galata Tower. You can walk straight up the road and be at Galata Tower with 15 minutes. The hotel itself is very clean and the staff are very nice and really helpful. The first day I was there, the shower in my room didn't work, and the tap was actually broken. They changed my room and helped me so quickly. Other than a window that didn't want to close, and an aircon that was on but not working, everything else went quite smoothly.
AAnonymous UserA lovely hotel - super aesthetic, and you can tell it's full of culture.
We arrived around 2 am, tired as expected, and the receptionist was just wonderful. There was some confusion around the deposit and method of payment, but he was extra patient and accommodating. Just a shame that no one greeted us outside / helped with the bags, which we saw happen for some other guests (for us, the concierge just stood at the entrance watching us - not really the kind of welcome I'd expect for a 5 star hotel).
We asked for two room cards, one of which stopped working on the second day, but that was quickly fixed by reception. We also realized that one card worked better for turning the room 'on' than the other card. One would always 'disconnect' and turn the electricity off, so that took a bit of trial and error.
Calling reception wasn't always productive, unfortunately. Sometimes they didn't answer at all, so we had to go downstairs to them instead. The housekeeping line was a bit more useful.
We asked reception/housekeeping for an iron/ironing board and had to wait almost 45 minutes for it. We also asked for room service and we could tell the bedsheets weren't changed / bathroom wasn't cleaned. It wasn't really an issue for us, but for a 5 star hotel, I expected a little better room service.
We loved the breakfast. So many options and a great variety. Some of the waiters/waitresses didn't seem too happy to be there, which isn't great when you're going to have breakfast and see unhappy faces all around you. But, I came across the sous chef on more than one occasion and he was a delight. There was one waiter who was also lovely, and chatted to me about where I was from and how interested he was in the Spanish language.
Location of the hotel is great, within walking distance for several of Istanbul's 'hot spots'. Only 10 min walk from the ferry station, about 15 min walk to Hagia Sophia or the Grand Bazaar, and a bit further to get to the Blue Mosque. Galata Tower is also within walking distance if you enjoy a good walk. If not, there are plenty of tram/bus stations around. We stayed for 6 nights and never needed to use the tram/bus, though (walked around 15k-16k steps a day!).
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