The room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.
I had an excellent stay at this hotel. The staff were incredibly friendly, professional, and always ready to help with a smile. The service quality was outstanding from the moment I arrived until check-out.
The hotel itself was very clean, comfortable, and well-organized. The amenities were great and everything exceeded my expectations.
I truly felt welcomed and well taken care of. Highly recommended, and I would definitely stay here again.
I had the most comfortable stay during my trip to Turkey at this hotel. It is conveniently located within a commercial complex, right next to a modern, large shopping mall. The mall’s basement houses a food court with a variety of delicious options. The hotel is just a few minutes’ walk from metro and tram stations, providing direct access to the city center. The rooms are clean, cozy, and equipped with all the necessary amenities. To top it all off, the hotel's breakfast was absolutely delightful. Highly recommended for both convenience and comfort!
Bin schon das zweite Jahr dort und es ist immer noch super sauber, alle sehr freundlich und die Ausstattung für ein Apartment sehr modern.
Kann ich nur weiter empfehlen
Good, small hotel, friendly staff, you can ask for free water, from 17-18:00 in the yard there is free tea and biscuits. When questions arose - the staff tried to help. Located successfully, if you go a little to the route, there are shops like BIM and MIGROS. To beach 3,5-4 km
The highlight of this hotel was their service. The staff was so friendly, offered free room upgrade for us, and served our breakfast as a restaurant. The room was clean, but need improvement. We has issue with vanity- not hot water and slow draining ( shower was ok)
Very Good
61 reviews
8.9/10
Price from
€101
per night
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9,3/10
Great
GGuest UserLocation: The location of the hotel is really good. It is in the center of Alacati, easy access to the attractions around. The hotel has the only Michelin guide restaurant in the town, they have live music in the evening, It can be heard in the room. But do not be afraid, the music is really chill. Alacati is really lively at night, you can find a lot of bars and restaurants with live music. But you do not need to be afraid to be bothered in the hotel, the loud music did not reach to our room at least. We really enjoyed to take a walk in the city center after diner, doing so every night during our stay. Enjoying the lively city, walking around then back to hotel to chill afterwards.
Cleanliness: The room is really clean and the staff is really friendly.
Services: We have breakfast included, the buffet option is relatively limited comparing to other hotels we had. BUT it has freshly cooked turkish beef bacon with Turkish Fried Bread (Pisi) served to your table with a list of other things, vegetable, cheese, butter, jams, olives etc. Start a lovely day with fresh made traditional Turkish breakfast, it was great.
Facilities: The pool is not really big, but good for relaxing. Next to the pool there are benches and a lime tree. You can chose to stay under the sun or under the shadow. We really love the hotel building itself, it looks great, really beautiful building and the decoration in the hotel also looks lovely.
GGuest UserComfortable accommodations, but serious concerns about guest relations. During checkout, we were called repeatedly (10+ times within 20 minutes, from 12:00 to 12:20) even after confirming multiple times we were heading down. When we complained, staff responded defensively and continued escalating rather than resolving the issue or accepting our feedback. While one female staff member was pleasant, two male staff members were unprofessional and disruptive throughout the situation.
MMengzhu LThis was our favorite hotel during our trip to Turkey 😊Over the past two days, our overall impression of the hotel has been: peaceful, comfortable, professional, and sincere.
The room was tidy, the bed was incredibly comfortable, and the staff were all very friendly and welcoming. We arrived at the hotel quite late, and we are especially grateful to the lovely girl at the reception
desk who waited for us and greeted us warmly.
Since it’s the off-season now, there were very few guests, and it seemed like we were the only ones staying here over the past two days. However, the hotel still provided us with a buffet breakfast and maintained a clean swimming pool, which truly showed their dedication and attention to detail.
Thank you to all the staff! And thank you, Ephesus, for giving us such wonderful memories!
RReza_AzadiPositive Points:
1. The hotel is located in the best central area of Alaçatı.
2. There are plenty of parking spots just a few steps away from the hotel.
3. Free breakfast is provided.
4. The hotel is clean.
5. The view and interior design of the hotel are very beautiful and appealing.
Negative Points:
1. Consider increasing the variety of the breakfast buffet and offering coffee as well. The breakfast selection, especially the hot menu, is limited.
2. Since the airport is quite far from the hotel (1.5 hours), there is no transfer service, or the cost is quite high. I suggest subsidizing part of the transfer cost for your guests.
3. There is no heated pool. It would be great to have warm water in the pool during the colder seasons.
4. The outdoor seating area by the pool is unusable during the colder months. I suggest adding heating equipment near the tables and chairs by the pool.
5. No special slippers are provided in the bathroom and toilet. The available foam slippers are not suitable for wet areas and get soaked.
6. There is no welcome drink or anything similar. I suggest offering a welcome drink to guests.
all in all I will choose it again.
GGuest UserWe had the deluxe room, the room was luxurious, except for the smart tv which was not a deal breaker because we were there to enjoy the nearby historical attractions and the city itself. It’s walking distance to the downtown Selçuk where you can find various restaurants and cafes. The included breakfast buffet was great. The staff were nice and easygoing. There were two problems: the room’s entrance was not lit properly and the toilet flush was faulty. But they came when we reported the problem and fixed it. Its a family owned business, and although it is very difficult to find a hotel in this price range with an off street parking space, they still guide you to the street next to the hotel that the staff watches 24/7 and you park your car there.
Overall we enjoyed our stay and would definitely recommend you to stay here.
GGuest UserHas a lovely stay, the staff are very friendly and the pool area is beautiful. We had a nice meal in the restaurant also. Would recommend to others.
杞杞人途聞The hotel, which we booked on the spot, was more like a guesthouse, but it was better than expected. The two rooms we booked were very clean, though not very spacious. The decor was warm and elegant, and the kitten was adorable and affectionate. Located in the old town, it wasn't far from the attractions. Parking was available near the guesthouse, and we were lucky enough to find a spot when we arrived in the evening. The guesthouse had its own restaurant; the prices were similar to other restaurants, but the food was better. Dinner in the garden was very atmospheric. I would have deducted one point for the service, as we booked a triple room (actually a quadruple room), but they only provided a double room because they were full. Everyone knows that different room types have different prices, and this was a bit annoying, but I believe the owner didn't mean it that way.
GGuest UserThe hotel is big and very industrial. Booked a 2 bedroom grand suite. The communal areas are very big and well furnished. The master bedroom is a good size but the 2nd bedroom is very cramped for twin beds. The kitchen is well equipped but as an apartment for 4 only had crockery and glasses for 2.
The area is very grubby as it is in the heart of the car workshops.
The communal areas in the hotel are very grubby and look dirty and rundown except for the reception area.
Would not use again and in my opinion £400 for 2 nights was excessive.
That said the buffet breakfast was exceptionally good.
GGuest UserI had the most comfortable stay during my trip to Turkey at this hotel. It is conveniently located within a commercial complex, right next to a modern, large shopping mall. The mall’s basement houses a food court with a variety of delicious options. The hotel is just a few minutes’ walk from metro and tram stations, providing direct access to the city center. The rooms are clean, cozy, and equipped with all the necessary amenities. To top it all off, the hotel's breakfast was absolutely delightful. Highly recommended for both convenience and comfort!
MMałgorzataThe hotel itself is exuist, and the views and nature are simply breathtaking. Our room was spacious and well furnished with huge balcony. Spending evenings on the pool to observe sunset was very pleasant experience. Breakfasts are very tasty and each day you can find something special. The only thing is that once we checked in apart from the key to the room we haven't received any information about the facilities also even about the meals rules (breakfast even!) and we had to seek that info from the restaurant staff (not everyone speaks English). It is not hard to get to the hotel if you simply follow the instructions they've kindly sent us via WhatsApp.
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