GGuest UserI was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!
GGuest UserThe view from my room faces the ocean but the location at the end of Homer Spit isn’t exactly the best place to be because it takes 15mins walk to get to the centre where eateries, shops and ferries are located especially if you’re like me having to carry camera equipment.
Taxi services tend to be slow at peak hours. Housekeeping is not efficient and needs to be reminded despite hanging the card out. Cups are not washed and bed is not made unless the card in the room(no card was placed in my room)is completed which was the excuse they gave. This happened for 5x out of my 9 nights where the other 4, I opted for no disturbance .
Breakfast is buffet style but limited selection.
My stay was over 9 nights. I have to return for another 3 nights on organised tour group. I informed receptionist upon checkout to put me in the same room. The answer is NO.
The level of service at front desk and housekeeping needs improvement except for a special lady, Lena who is exceptionally friendly and helpful. All in all, there is no value for money.
GGuest UserBooked and paid in full online. They have our credit card on file. Didn’t expect they want to charge extra money for room deposit. No problem we can handle the additional payment except Their machine didn’t work scanning my Apple Pay. The older lady was rude and told us we couldn’t stay. That was not our fault. It really hurts! they should fix their machine problem first rather than blaming customer. Finally the younger staff on training figured out how to charge my Apple Card by keying in the numbers. Overall check in was not as friendly and professional as it should be. Breakfast was okay, oatmeal was not done correctly super dry, a simple fix is adding a bit water , yet no one cared. Eggs are not real , artificial eggs. Just a bit disappointed.
Rooms are warm and bathrooms is clean.
XXthemadgeniusLovely Hotel great spot to be in the center of Anchorage and is close to the freeway, just be careful parking is not attached, the staff early early Feb 14th was so helpful lovely and kind 3 girls(posted their names on the yelp review)
MmagnafangThe location is close to the airport. A free airport shuttle is available; you need to call the hotel directly. Breakfast is simple, an American breakfast with eggs, oatmeal, muffins, milk, juice, and yogurt. The facilities are a bit old but clean. The rooms are large with big beds, suitable for families with multiple members. There are Wendy's and McDonald's nearby. Bus route 65 is right outside, taking you to the city center in about 15 minutes for $2; a taxi would cost $18.
Ff1trillionAlthough the hotel is still pretty new, there's a frightening amount of wear and tear already present on all furniture, doors and walls. While the cleanliness is as expected, sound insulation is non-existant, which is why it was hard to sleep when you could hear every vehicle outside as loud as if you were standing next to it (and our room was on the highest floor). Neither the check-in lady at the front desk nor the kitchen staff were very friendly. The breakfast was probably the worst we ever had. It's advertised from 6:30-9:30am but when we arrived at 7am, most must-have items like bagels were already gone and weren't refilled. Also, the pancake machine was broken. All in all, it was a very disappointing stay.
GGuest UserThe size of the room is just right, and the hygiene is OK. The room I was given was on the side of the first floor. It was probably a promotional room, because I only stayed for one night. There is a river behind the hotel, and you can go fishing along the river. It’s also very meaningful to walk around both sides of the Taiwan Strait to see the local fishing culture. It’s a little more inconvenient to walk uphill for about 20 minutes from the city center, but it’s very close to the train station, and the hotel has a free pick-up service. This service is really good. , one of the reasons why I booked this hotel
GGuest UserThere was a guy at the front desk whose service was average. After asking for our IDs, he also asked me for my home address? it's wired. Then the ventilation fan in the bathroom could not be turned on. When I reported it to him, he told me to ask maintenance personnel to come and take a look, but they never came.
The room and hotel are okay, clean and sanitary, and the facilities are relatively new. Overall, it is recommended.
CCaitong1963Although the hotel is old, the room is big, two 1.5 meters big bed, the room is very clean, there is a tea bar in the lobby, free boiling water, tea bags and coffee, the hotel also provides free pick-up and drop-off service, very satisfied with this stay, it is a little expensive!
AAnonymous UserClose to Captain Cook Hotel, it is a meeting place for many day trips, saving the morning wake-up preparation time, the room with an oven will be more convenient than only a microwave oven, indoor lighting and furnishings Chinese style is very elegant, prepared tableware is also very textured.
In the city center, enter the shopping center and buy a hotel. Because it is a business hotel, there is no breakfast, but there is a small and medium-sized refrigerator in the room. It is OK to reserve food for three or four days. It is not bad to take care of breakfast.
The bathroom lighting is too dim, it is recommended to improve the brightness for safety, the hair bottle provided is thin and straight and small, and the foaming is poor.
There is a small park and close to the beach in five minutes. There are many swings in the park. It should be quite good to bring children. It takes about six minutes to walk to the bus station. It takes about half an hour to take the bus from the airport. The bus will have a shift every 20 minutes. Holiday car distance may be extended to avoid delaying flights.
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