The front counter staff was an absolute delight! They even give you warm cookies!!!! A much needed breath of fresh air compared to every other hotel in the area!
The person at the front desk during checkin was very pleasant. The room was a king suite at the end of the hall on the first floor and it was very spacious and very clean, including the carpet. Bathroom was clean and lighting was bright. I gotta admit this was probably one of the nicest Holiday Inn Express we have ever stayed in.
It was also quiet.
Hotel parking: Free parking
Hotel room type: a bit small, the decoration is generally new, but the new one
Hotel front desk: Indian brother is not like a hotel waiter, but it is like nothing to come to part-time.
The Comfort Suites is an ideal spot for travelers wanting to discover the city. Visitors to Liberal will find that the Comfort Suites is a fantastic accommodation choice. Liberal Municipal Airport is located approximately 6km away from this hotel. There is no shortage of things to see in the area, with the First Church of the Nazarene, The Church of Jesus Christ of Latter-day Saints and Brent Gould Field all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Liberal hotel offers parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.
Newer hotel, the room is clean and tidy, there are many free parking spaces, the parking lot is bright at night, next to the hotel is Wal-Mart supermarket, unfortunately we arrived on Christmas Eve and closed. The next day is Christmas, the hotel offers a free breakfast, very intimate!
The hotel next to the airport is relatively new, clean and tidy, and it will not be noisy. The price is very high, it is an excellent choice for passers-by. Breakfast is also a simple breakfast.
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Uulric09The hotel is in the urban area, the room is relatively new and very clean, the breakfast is good
MMichelle EveattThe hotel was clean and staff were friendly. However, there was nothing but ice as far as amenities go. The snack station was there, but there was nothing in it to buy. There were no vending machines. The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.
I have attached pictures of the room. Door frames were completely broken. Door would hardly open or shut. The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires. The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath.
Most of these issues are routine maintenance items. For $87.14, I would at least except a well maintained hotel room. Room 118 was not that room.
Thank you for the opportunity to submit a review.
GGuest UserAll and all, the hotel in general and the room in particular were very adequate. The room was very clean, no unpleasant odors, nor any loud noises from the adjacent rooms. However, there was an unusual phenomenon with our room; that being the view from our window. Low and behold upon drawing back the drapes, we were greeted with a parade of toilets, not to mention old mattresses off to the side, all in full view. WOW . . . very unexpected, to say the least. Additionally, although the hotel advertised having a swimming pool, which it did have, it failed to mention that the pool was empty. Not so much as a drop of water to get the bottom of your feet wet [don't be fooled by the deceptive 2-tone colors; there's no actual water there]. That being said, the hotel staff were pleasant, helpful, and accommodating at needed.
GGuest UserEverything was excellent. Staff, cleanliness, the room. I was surprised that there was a kitchenette with dishes. There was not a view of the river, but the nearby arena shot off fireworks and I could see those from the room! There's a coffeeshop across the parking lot, though it wasn't needed since there's coffee available in the lobby. The breakfast included hot food items and several toppings like nuts and berries for either oatmeal or yogurt. Parking was very easy. It has a pool right off the elevator. The alarm clock was easier to set than most. The mattress was very soft. I like the rug under the sofa, which I believe is intended for dogs and would be easily washable. The TV had free Showtime. I would stay there again.
JJessica Reese McIntyreStaff are friendly. No cleanliness issues. Smells clean, but not offensively so. Fitness room was standard but nice and clean. Breakfast was fine as well. Had hot food and not just cereal and toast. Shower had good water pressure. Indoor pool looked nice, but never visited it.
It is an older building but maintained from what I could tell. The tile in the bathroom was cold but clean. My only complaint is that adjusting the thermostat didn't seem to make a difference as the room was very cold. I just shut it off so it wouldn't blow cold air into the room as I was barely in the room except sleeping and getting ready for a workshop.
I plan to stay here in the future if I'm ever in the area.
GGuest UserLocation is really solid, with some decent dining across the street. Rooms were clean and beds were very comfortable. Staff was friendly and professional, but I got a weird vibe from them. Not sure what that was about. Thiis hotel chain definitely cuts costs when it comes to things like soap, shampoo, toilet paper, and other room amenities. That all felt super cheap. Breakfast was acceptable. Not a lot of options. Waffles were good, eggs were passable, sausage was standard. I'd not want to eat it for more than two days in a row, but it hit the spot for what it was. Wouldn't avoid in the future, but certainly not memorable.
MMyty LouWe love Embassy Suites by Hilton! Number 1 reason for its safety and cleanliness! We stayed there for 6 nights, and it felt like home. They have a fridge, microwave, coffeemaker, TVs in the bedroom and living room, and the crib we requested for the baby! Plus points for the laundry on the second floor! Their breakfast is great, but, you know, six days with the same breakfast? I'd rather sleep. LOL! Seriously, we love how cozy our room is!
CColleen NelsonWe had a great stay - part of a wedding group and dozens of family members staying in this hotel. Staff was very friendly and plentiful...especially important in the morning during breakfast! The food was good and they did a good job of keeping things full and hot. My only complaint was that our king room was quite small and the headboard of the bed was against the wall shared with the bathroom...so ”noises” were a problem in the morning.
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