Lovely hotel about 30 min walk from the main sites so ok. On a pretty busy road and our balcony was noisy because of that. The window insulation at night was good though. Breakfasts ok as long as you don’t arrive after tour parties who eat everything and it seems to take them too long to refill. Some mornings no chopped fruit, some mornings no smoked salmon. Room was massive and bed very comfortable. Quiet other than road noise. Pool would have been nice but wasn’t heated at all so in October was freezing and not useable which was a shame
The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away.
Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery.
Hotel room is well equipped and wifi is stable.
Staffs are really helpful.
Fruits provided for breakfast are juicy.
Gem in Samarkand , love the service , ambience and cleanliness.
Room is huge , bed comfortable.
The staff attitude is marvellous and customer oriented.
Love this place.
To the right of hotel , there is barbeque restaurant , cheap and delicious.
Both staff that i attached served me , they are humble and very helpful.
Beautiful lobby area, great location, lovely selection at breakfast, little disappointed with the actual room, it didn’t reflect the exterior or public areas, but it was manageable. Over satisfied with our two nights stay.
Really enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
Wir bereisten Usbekistan mit dem Zug und dieses Hotel liegt direkt am Bahnhof. Um in die Stadt zu fahren, nimmt man eine Taxi App. Das Hotel ist sauber und das Personal freundlich. Der Pool ist gerade im Juli absolut notwendig und schön erfrischend. Dort gibt es auch Musik und kühle Getränke an der Bar (faire Preise). Anders als bei Trip angegebenen gibt es auch schnelles WiFi im Gästehaus. Unbedingt sollte man auch das ägyptische Restaurant mit der Dachterrasse ausprobieren, wir hatten dort eine schöne Zeit.
I chose the hotel based on its location. It is very convenient to get to Samarkand City - there are traffic jams in the city in the mornings and evenings.
The hotel pleased me with everything, starting with the exterior.
Beautiful both inside and out.
The room is spacious - with two!!!
Very clean! Bed linen and towels are soft and snow-white. The room smells clean!
There is a separate temperature regulator in the bathroom, it is super comfortable.
For breakfast - a lot of different fruits, a fairly large selection of food, halal food.
All the staff are very responsive, but I would especially like to note the young man at the daytime reception, I did not remember his name, to my great regret. Because his attitude towards visitors is better than in a 5-star hotel - responsiveness and customer focus at its best!
In general, all the guys are very responsive and professional!
A separate plus is the 24-hour coffee shop, where there is a table with USB chargers.
The spa complex is quite large, but I did not have time to visit. Although the price of accommodation includes several procedures!!! Sauna and salt room, for example.
I will gladly recommend this hotel and will definitely come back myself.
Another important point - if you get there by taxi, you must definitely mark the hotel, because there is another location on the map at the same address.
Thanks to the hotel for the wonderful impressions of Samarkand!
I stayed for one night on Samarkand sightseeing.
Amenities are also substantial. The room is clean.
The breakfast was delicious.
The restaurant in front of the hotel was delicious.
There are convenience stores, and I think it is perfect for sightseeing.
I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)
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31 reviews
9.1/10
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ZZulkefley Bin AzliGem in Samarkand , love the service , ambience and cleanliness.
Room is huge , bed comfortable.
The staff attitude is marvellous and customer oriented.
Love this place.
To the right of hotel , there is barbeque restaurant , cheap and delicious.
Both staff that i attached served me , they are humble and very helpful.
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
GGuest UserLovely hotel about 30 min walk from the main sites so ok. On a pretty busy road and our balcony was noisy because of that. The window insulation at night was good though. Breakfasts ok as long as you don’t arrive after tour parties who eat everything and it seems to take them too long to refill. Some mornings no chopped fruit, some mornings no smoked salmon. Room was massive and bed very comfortable. Quiet other than road noise. Pool would have been nice but wasn’t heated at all so in October was freezing and not useable which was a shame
CCameo19Beautiful lobby area, great location, lovely selection at breakfast, little disappointed with the actual room, it didn’t reflect the exterior or public areas, but it was manageable. Over satisfied with our two nights stay.
KKeaihouziThe hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
GGuest UserA very Central Asian hotel. I think their breakfast is the best I have ever had during my travels, and the staff is also very polite. The lady at the front desk is also very beautiful. The location is also very good. Whether it is walking to the local bazaar or attractions, it basically only takes about ten minutes. There are also Indian restaurants and other local restaurants nearby for dining. very convenient
我我不愛工作The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away.
Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery.
Hotel room is well equipped and wifi is stable.
Staffs are really helpful.
Fruits provided for breakfast are juicy.
GGuest UserWe really liked the hotel. It’s new, clean, with nice rooms and a good breakfast. Conveniently close to the airport; it’s better to take a taxi to the main attractions, but everything is within about 10 minutes. The staff are friendly and genuinely try to help the guests.
AAndrey96I was there off-season on March 8. There weren't many people in the hotel, the rooms were clean and tidy. There weren't enough robes in the room and I would have added something moisturizing for the body (cream) to the cosmetic set. A corkscrew and glasses. Overall, I recommend it, including using the spa area. There was no one there off-season, which is how I like it)
MM254932****This is the most satisfying hotel in my trip. I thought it was close to Shahiddin, but I didn't expect it to be close to the main attractions! Opposite is Xia, then facing the hotel on the right hand side can walk to the Bazaar and Bibihanem and Hazrat, and along the road can also walk to other attractions. (When I took a taxi, I went around the hotel at the back, which made me think it was very remote, but when you figured out the route yourself, you found that the location is very good!)
The hotel is very exquisitely furnished, even the lights on the window sill and the hooks of the curtains have small surprises, and the boss's aesthetic is very good.
It was supposed to be 14:00 in the afternoon, but the boss asked me to check in early, the people were very good!
Their breakfast is also very rich, some local specialty pastries are also delicious, and the fruit is not bad. The waiters are very enthusiastic, that is, the hygiene may not be done every day, if you need to communicate with the other party if you stay continuously.
The most surprising thing is the terrace on the third floor of their home, the scenery is particularly beautiful!
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