YYyy1cantI've stayed at many InterContinental hotels, and I can confidently say that InterContinental Nanjing is my top choice for hosting friends or for business needs. The reason is simple: it consistently meets luxury hotel standards. This recent stay was, without a doubt, my most satisfying.
Since I'm a regular guest, I always coordinate with my butler, Alice, beforehand, and this time was no exception. Alice thoughtfully arranged an upgrade to a lake-view suite and even prepared a personalized room key with my name on it! 🥰 This made me incredibly happy. I really need to commend the concierge team at InterContinental Nanjing. They're always impeccably dressed in their concierge uniform, swift in opening car doors and handling luggage when I arrive or depart, and consistently stationed at the entrance, ready to assist. Their service throughout is efficient and professional, yet always warm and friendly, with a welcoming smile.
The check-in process was smooth. The hotel's public areas and rooms have an 'old money' aesthetic, evoking the glamour of the millennium's golden age with its dazzling lights. While some might find the facilities a bit dated, I personally enjoy this classic, refined style. The views are excellent, offering a panoramic overlook of Nanjing. The hotel's central location means everything is close by. Xuanwu Lake, Fuzimiao, Sycamore Avenue, and Deji Plaza are all within about a ten-minute drive. This is a significant reason why I choose to stay here when hosting friends – after all, no one wants to spend a lot of time stuck in traffic. The Zifeng Tower is also a Nanjing landmark, and admiring it from Xuanwu Lake offers a unique glimpse into Nanjing's beauty. The hotel breakfast is delicious, though unfortunately, I'm not much of a food critic, so I can't give an objective review like a food blogger. 🥲 I also want to praise Alice again. Because I stay here so often, I've known her for a long time. Whenever I need a pillow change or have any issues with the room, Alice always responds and resolves them immediately. I don't know about other butlers, but Alice's service is truly, truly exceptional.
Now for a small suggestion after all the praise: personally, I think the welcome fruit should be placed in the room before check-in, rather than guests having to bring it up themselves. Guests should feel fully respected upon arrival. But whatever the reason, whether for business travel, hosting friends, or a solo trip, InterContinental Nanjing remains a high-standard, high-quality hotel. I hope the hotel continues to strive for excellence, paying more attention to the small details, and always aiming to provide the best experience for its guests.
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