GGuest UserThis time, I traveled to Xi'an with my whole family, including elderly relatives, and we stayed at the Wyndham Hotel for 5 nights. The hotel rooms are incredibly spacious, well-equipped, and very comfortable! It offers excellent value for money! The hotel's location is also superb; it's right next to the Grand Tang Everbright City, and there's a Hema Fresh supermarket downstairs. Attractions like the Big Wild Goose Pagoda and Datang Furong Garden are also very close by, making it incredibly convenient for dining, sightseeing, shopping, and entertainment!
What left a particularly deep impression on me was the hotel's warm and attentive service! On the first day of check-in, Zera and Wei Lina, who were at the front desk, gave us a lot of snacks and even proactively offered us a free breakfast for one room! On our departure day, Kiko and Zoe kindly gifted us two beautiful cultural and creative souvenirs!
I especially want to thank Xie Kaichuang from the concierge team! We made a last-minute decision to visit Xi'an during the Chinese New Year, so things were a bit rushed. Fortunately, I contacted Xiao Xie in advance. He patiently helped us with a detailed travel itinerary, recommended local delicacies, booked attraction tickets, and arranged for vehicles and a tour guide. Due to traffic control around the hotel, getting a taxi was very inconvenient, and with an elderly person in our group, public transport wasn't ideal. So, on several occasions when we needed to walk to nearby attractions, Xiao Xie proactively arranged for the hotel car to pick us up and drop us off! It's fair to say that Xiao Xie's meticulous, enthusiastic, and thoughtful service throughout our stay made our Xi'an trip very relaxed and enjoyable! I will highly recommend this hotel to all my friends! 😊❤️
Show more