We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers.
It is very uncomfortable walking to the restaurants barefeet as no matter how clean they keep the floors, there’s bound to be food spills and oily surfaces.
Breakfast and Dinner are great, just need more variety for guests staying more than 3 days.
The room was spacious, which was great for staying with kids. There's a small ski resort right behind the hotel, perfect for beginners. If you're heading to Yuzawa Nakazato Ski Resort, it's a bit of a walk. The shuttle bus is quite convenient, running between Yuzawa Station and the hotel, taking about 15 minutes, with a stop at Iwahara Ski Resort. Dining options are limited; the buffet was just okay, but the à la carte options were decent, though reservations are required for both. Lunch options were very sparse. A downside is that there's no free luggage storage. So, if you arrive early or leave late, you'll need to figure out what to do with your bags.
Very Good
132 reviews
8.9/10
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SGD 55
per night
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9,6/10
Amazing
GGuest UserThe best stay ever with exceptional service and super gorgeous room + private onsen. We enjoyed a complimentary welcome drink and dessert before they showed us to our room. The loft style japanese room was stunning, decorated with tasteful details. The best part was of course the onsen, we could watch snow as we enjoyed the soak. There was also a massage chair in the room haha.
The breakfast that we added on was really delicious too. The hotel provides pick up service to and fro train stations nearby, make sure to check with them prior to your arrival.
Something that warms our hearts is their quality service, e.g. they would warm our shoes before we head out as it was snowing outside etc.
Location wise, it's very near to Gala Yuzawa station. However, I think most restaurants are closer to Echigo Yuzawa station. So we would take a short walk there every night for dinner instead.
SSmiley18The room, hot springs, and the entire building were all clean and it was a pleasant stay. The flower decorations in the building were also very cute.
All the staff were friendly and helpful, and even gave us information about the yukata size.
I would like to stay here again.
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