Romantic Hotels in Porto District, Portugal

A shame to pay a dec2 euro fee , make a weekend in my country and pay a fee .  The pool was not even a diving one , many people . Having weddings or baptized everything well , but they used the pool for who will relax in a way of babby for God 's sake is simply a shame

Stayed at this hotel 3 times in less than 2 months, not planning to return ever again. Our 1st visit was so impressive that we had booked 2 more stays short after for our family. Yet the last visit turned into a disaster. Nobody answering phone calls at night. Before checking in on our last visit. We realized our flight got delayed. tried calling the hotel at around 9.15 pm, called 5 times over 20 minutes, no one would pick up the phone in the main reception !! Furious, and so we arrived at 1am without being able to inform them that we were gonna be late. Upon arrival, as I had booked 2 rooms, I asked the only person who was on shift that night to make sure putting my parents into the booked standard double room and my family with a child into the other bigger room (Junior King Suite) . He affirmed me that the room distribution was correct so we just left our parents to go to their room and take rest since it was late. When we arrived at our room, it was definitely a small room that would only fit a couple without being able to add an extra bed. Called the reception, no ones answered again!! So had to went back down to speak to that staff at 1.30am. He insisted, the room I was put into, was the Junior King Suite !!!! I was so angry because that room didnt looked like it was over 500sq ft as it was described when I booked. But the staff said to us that the info in trip.com was incorrect and more over, the information he received didnt mentioned that we had a child with us. Angry and exhausted, and I was even gonna compromised to stay in that room and sleep. we just went back to take a shower, then the guy came , talked to my husband and would offer us a bigger room after all the drama. it was close to 2am!!! We got offered to stay in a family room so my daughter got to sleep on a sofa bed but the guy who made the bed didnt even give her a blanket. Next day, texted my parents and asked them to show us a picture of their room, we realized the guy mistakenly putting my parents into the bigger room and so we were the one who got allocated into the standard double room!! Unprofessional service from the top to the bottom!! we eventually felt bad to that staff because in the middle of the night, he was the only person who moved luggages, opening beds etc...

We had a truly perfect stay at Jam Hotel Porto. From the very beginning everything felt easy and welcoming. The room was in excellent condition, almost like new, very modern and thoughtfully designed. It was always clean and perfectly tidy which made it very comfortable to come back to after a day in the city. What made the stay really special was the lovely lady at the reception. She noticed that I was celebrating my birthday during our stay and organized a birthday muffin to be brought up to my room. It was such a kind and personal gesture that I did not expect at all and it honestly made my day. Overall it felt like a place where people really care about their guests, not just in a professional way but in a warm and genuine way. I would happily stay here again without hesitation.

We stayed here for our honeymoon and had a truly wonderful experience. Special thanks to Spencer for his incredible kindness and professionalism. His attentive service made us feel truly special and elevated our entire trip. It's rare to find someone so dedicated and warm-hearted. We are already looking forward to our next visit because of the amazing memories made here. Thank you so much, Spencer!

Room was spotless and was in a really good location, we felt like everything was within walking distance - even the pick up location for the day trip we took the Duoro Valley was only 10mins away. We used the gym and while there wasn't too much equipment it was enough to get a workout in. Reception was friendly and super helpful for any requests we had.

The hotel was much nicer than some of the other reviews I read about it. It has bags of charm and was very clean. There are renovations going on at the moment so lots of banging which is no good for someone who likes to sleep in. The room itself was lovely but with a real lack of space for your 'things' and the bathroom, which was newly refurbished, could really do with some shelves and storage. No milk or sugar for tea but there is a fridge for milk so not the end of the world. Excellent location

Everything else was great, except for the incredibly loud floor noise from the wooden floors. The creaking of the floorboards was truly extraordinary. The convenient transportation, good service, and ample breakfast were all excellent. The noise, however, was a major issue.

Porto was an amazing stopover. Vincci Ponte de Ferro was a great choice for us being so close to everything we wanted to see but quiet for a restful sleep after s long day of exploring. The views from the hotel is not something we’ll forget for a long, ling time!

The room is clean. The bathroom is spotless. The shower drain is a bit slow; therefore the water does accumulate a bit. Breakfast contains scramble eggs, sausages, pancakes, mushrooms, hard broiled eggs, cereals, yogurt, croissants, Portuguese egg tarts, bread, juices, coffee, tea and champagne. Check in was fast.