Hotels With Spa in Hunan, China

Good location as it’s just across the cable car station. Lotsa eateries nearby. Nice and spacious room. Good breakfast spread. Excellent customer service especially Xiao Ching who was friendly and helpful. She also kept in touch with us to check if we require any assistance. We were checked in early at 10am and they also accommodated our late check out at 2 pm. Highly recommended

Conveniently located 200m to Tianmen Mountain Cablecar and 400m to Car/Bus station. The inn is surrounded by many restaurant and roadside stalls. 小周 is very clear, patient and helpful to show the map to bus station on his moblie and even drew a map incase. I was able to find without any issue. He even suggested to buy unlimited elevator and cablecar ride since I intend to spend 3 days in ZhangJiaJie National Park. Glad I did as it really saved time and effort on walking and step climbing. I enjoyed my stay and would be even better there is elevator in the inn. Thank you 小周!

Excellent service by the front office staff who was extremely helpful, friendly, professional and polite - Miss Xiao Ting gave an fabulous overview of the Zhangjiajie National Park and tour strategy to maximize our time time. She helped us to make the relevant bookings and even arranged a courier service (for just RMB20 per piece)to move our luggages to another hotel (closer to Tianmen area) when we checked out. Hotel / room was very clean, modern and comfortable. Location is just a few mins walk to the East gate of the National Park

The hotel staff, 晓晓 contacted me after booking to ask if we need any help to arrange for ticket bookings etc. It's easy to communicate with them via wechat and we were replied promptly. There's some discount for booking entrance tickets via the hotel. The washing machine is located on the 1st floor and there is a dryer at every floor. The amenities provided is good and bed was comfortable. There were many sockets available to charge multiple devices. Location is also very convenient to get to the national park. There is a nice restaurant walking distance from the hotel, 筷乐湘西 recommended by the hotel which we went to twice. You can also get some discount if you mention that you're staying at this hotel. The breakfast spread in the hotel has many choices but would be better if jam or butter is provided to spread on toast. At the end of our stay, 晓晓 gave us gifts.

We are a family from Indonesia, a family of five people. We stayed in 2 rooms for two nights. The location was near TIAN SHAN MEN (Heavenly Gate) Cable way station in Zhangjiajie downtown. About 800-900m, a walking distance. If you prefer riding a taxi/Didi, the fare was about CNY 10 or less. The hotel was very clean, modern, well maintained. We felt like it was a new hotel. The front desk reception staffs were very friendly and helpful. We also appreciated the FREE pick up service from /and to the Zhangjiajie West station. The breakfast package was also very good. Good job QIAN hotel. LUAR BIASA!

The location of the hotel was good and convenient, next to many eateries and mall, and just minutes away from the station. The room was spacious and pillows and bed was comfortable. The customer service was very good and enthusiastic, responsive to queries on WeChat. They helped us upgrade to a room with a window facing the city street view. Although there was a minor incident with water leakage due to heavy rain, they were prompt in coming to check and moving us to another room with similar view. There was also a pretty large gym and self service laundry service which we didn't use, but we enjoyed the spa that had discounts for hotel guests with coupon, which came with pretty good quality food. After check out, they also helped to send our luggage to the airport in advance for free, which is very convenient for us when taking the train over. :)

Nice hotel, clean, friendly staff. Had everything we needed. Cleaners were really nice and helpful, we left our Kay in our room and they helped us get back in. Great location loads of places to eat and 2 seconds from the metro!

Oh, I love this place. I chose this at the last min after checking into another hotel near Changsha Railway Station and got a shock of my life. Ramada is a huge contrast. Before stepping into the main lobby, you'll be greeted by the aroma of a mild floral tea scent (imagine the contrast after being infused in stale cigarettes environment outside) . High standard in everything from cleanliness to customer service. I got a free upgrade to a suite with bathtub. Ramada has great TV programmes and washing machines/dryer too. I didn't opt for the breakfast hence no review on that. The service delivered by Front desk receptionist 吴宇芹 is exceptional and I'm glad I chose this hotel and gave up the other one.

We had a memorable stay in this river-side hotel - Very unique set up & decorated.  Felt very secured with permit entrance. Managing staff was very friendly & helpful in providing us with information of the area - places of attractions, food & transport.  Not forgetting the complimentary daily fruit & sweet basket. It was an added advantage to guests of the hotel for the free shuttle service to & from the high speed train station.  Worry-free. The upper floor verandah is another added advantage for us to view the river, waterfall & lightings.  At the same time to enjoy our chinese tea brewing with the provided chinese tea set at the verandah. Laundry is provided free by the staff & we can put them to dry at the open space on the verandah. It was convenient for us to walk to the open air & in-door performances. Managing Staff, Miss Liew sent us off to the free shuttle transport at the entrance with free bottles of water & oranges for our journey. Really missed this beautiful & gorgeous place.

One of the best hotel in Changsha! Location perfect everything within the walking distance. Super convenient. Service wise out of this world. The detailed they provided and personalize is even better than any big hotel. The butler service also fantastic will guide and send you info you need. Too good. Specially thanks to 荔枝姐姐 she very passion to her works and provide wonderful services. Everyone in this hotel I can describe is very good. Highly recommended to stay this hotel. Very just in front IFS building.

The location of the hotel was good and convenient, next to many eateries and mall, and just minutes away from the station. The room was spacious and pillows and bed was comfortable. The customer service was very good and enthusiastic, responsive to queries on WeChat. They helped us upgrade to a room with a window facing the city street view. Although there was a minor incident with water leakage due to heavy rain, they were prompt in coming to check and moving us to another room with similar view. There was also a pretty large gym and self service laundry service which we didn't use, but we enjoyed the spa that had discounts for hotel guests with coupon, which came with pretty good quality food. After check out, they also helped to send our luggage to the airport in advance for free, which is very convenient for us when taking the train over. :)

Nice hotel, clean, friendly staff. Had everything we needed. Cleaners were really nice and helpful, we left our Kay in our room and they helped us get back in. Great location loads of places to eat and 2 seconds from the metro!

Oh, I love this place. I chose this at the last min after checking into another hotel near Changsha Railway Station and got a shock of my life. Ramada is a huge contrast. Before stepping into the main lobby, you'll be greeted by the aroma of a mild floral tea scent (imagine the contrast after being infused in stale cigarettes environment outside) . High standard in everything from cleanliness to customer service. I got a free upgrade to a suite with bathtub. Ramada has great TV programmes and washing machines/dryer too. I didn't opt for the breakfast hence no review on that. The service delivered by Front desk receptionist 吴宇芹 is exceptional and I'm glad I chose this hotel and gave up the other one.

One of the best hotel in Changsha! Location perfect everything within the walking distance. Super convenient. Service wise out of this world. The detailed they provided and personalize is even better than any big hotel. The butler service also fantastic will guide and send you info you need. Too good. Specially thanks to 荔枝姐姐 she very passion to her works and provide wonderful services. Everyone in this hotel I can describe is very good. Highly recommended to stay this hotel. Very just in front IFS building.

I recently stayed at this amazing hotel that made my experience with my newborn truly special. From the moment we arrived, the staff was incredibly welcoming and attentive. They went out of their way to ensure we had everything we needed, helping me with my luggage and even offering to help with any extra requests. The facilities were clean and comfortable, making it easy for us to settle in with our little one. The hotel also had a lovely atmosphere, which made our stay relaxing. The city view is impeccable! I was particularly impressed by how accommodating they were, allowing us to enjoy our time without any stress. Overall, I highly recommend this hotel to any new parents looking for a friendly and supportive environment. They truly made our stay memorable!

Hotel staff is located in a premium estate. A minute walk to the subway and a few minutes walk to the major shopping district. The hotel staff is very professional and serves you well. Rooms are clean and hygienic, towels are safe to use, and the toilet bowl is clean. Although you are paying a higher cost for the hotel, the views and stay is very pleasant

Very near to subway and high speed train station but for a first timer, it's kind of difficult to locate the hotel as there is no direction signage to the hotel, luckily Baidu map helped a lot. Other than that, room quality is the best, almost 5 stars standard if not on par. Clean and well maintained room with Baidu assistant controller.

This hotel is very amazing. The location is the best, just only 1 min from Wuyi sqaure exit 1 by walk. The room was clean and comfy. The staffs were very helpful. So we recommended to others. And I will come back again next time. I love here!

Great service and hotel room are so big. The staff are friendly and so attentive to all our needs. The room and toilet all using AI voice command. It's a great hotel to stay!

Really good hotel, my brother and I were impressed by the value for the price. It was comfortable, very clean, nicely designed and the staff was professional. I recommend this hotel for anyone flying from Changsha airport.

Good location as it’s just across the cable car station. Lotsa eateries nearby. Nice and spacious room. Good breakfast spread. Excellent customer service especially Xiao Ching who was friendly and helpful. She also kept in touch with us to check if we require any assistance. We were checked in early at 10am and they also accommodated our late check out at 2 pm. Highly recommended

Conveniently located 200m to Tianmen Mountain Cablecar and 400m to Car/Bus station. The inn is surrounded by many restaurant and roadside stalls. 小周 is very clear, patient and helpful to show the map to bus station on his moblie and even drew a map incase. I was able to find without any issue. He even suggested to buy unlimited elevator and cablecar ride since I intend to spend 3 days in ZhangJiaJie National Park. Glad I did as it really saved time and effort on walking and step climbing. I enjoyed my stay and would be even better there is elevator in the inn. Thank you 小周!

Excellent service by the front office staff who was extremely helpful, friendly, professional and polite - Miss Xiao Ting gave an fabulous overview of the Zhangjiajie National Park and tour strategy to maximize our time time. She helped us to make the relevant bookings and even arranged a courier service (for just RMB20 per piece)to move our luggages to another hotel (closer to Tianmen area) when we checked out. Hotel / room was very clean, modern and comfortable. Location is just a few mins walk to the East gate of the National Park

The hotel staff, 晓晓 contacted me after booking to ask if we need any help to arrange for ticket bookings etc. It's easy to communicate with them via wechat and we were replied promptly. There's some discount for booking entrance tickets via the hotel. The washing machine is located on the 1st floor and there is a dryer at every floor. The amenities provided is good and bed was comfortable. There were many sockets available to charge multiple devices. Location is also very convenient to get to the national park. There is a nice restaurant walking distance from the hotel, 筷乐湘西 recommended by the hotel which we went to twice. You can also get some discount if you mention that you're staying at this hotel. The breakfast spread in the hotel has many choices but would be better if jam or butter is provided to spread on toast. At the end of our stay, 晓晓 gave us gifts.

We are a family from Indonesia, a family of five people. We stayed in 2 rooms for two nights. The location was near TIAN SHAN MEN (Heavenly Gate) Cable way station in Zhangjiajie downtown. About 800-900m, a walking distance. If you prefer riding a taxi/Didi, the fare was about CNY 10 or less. The hotel was very clean, modern, well maintained. We felt like it was a new hotel. The front desk reception staffs were very friendly and helpful. We also appreciated the FREE pick up service from /and to the Zhangjiajie West station. The breakfast package was also very good. Good job QIAN hotel. LUAR BIASA!

Located just beside 宝峰湖. Got discounted entrance tickets. Staffs were extremely helpful and patience with explanation of ticket, routes, discounts etc. We were extremely tired and lazy to go out for meals, staff help us order food delivery. This was extremely helpful for foreigners that do not have local no. we really appreciate. Hot food delivered to our rooms while we can enjoy the spacious room and comfortable bed. Free shuttle service to East gate makes visiting 张家界森林公园 even more convenient

New hotel with good staff We chose to stay at this hotel because it is a new hotel and very near to Tianmen Mountain CableWay station, just 10 minutes by walk. The front office staff, a young guy at day shift and the others at night shift (sorry we did not know your name), these 2 staff are very helpful. The male at the dayshift gives us directions on how to get to the station and the male at night shift helps us change rooms because the first room is smoke-smelt, we can not stand with that, to the other clean room. There is a lot of local food surrounding, also minimarket and shops. The room was spacious with a nice view of cable cars up and down from/to station. Although the hotel is at the busy street, but the soundproof quality is good. We can sleep tight without any disturbing noise. The breakfast menu is also well proper with variant cuisine.

We enjoyed our stay so much with another couple friends! The hotel provided free pick up service from high speed rail station so that was the first good impression . Room was spacious, beautiful decorated and clean. It is located at a perfect location (behind the Tianmenshan cable car station, restaurants, shops around) . The staff was super friendly , warmth and welcoming . Especially Ms Xiong 熊管家. We came back to stay for another night and arrived very early so she kept a look out for any empty room available so we could check in early .

Enjoyed my stay here so much as the staff were so friendly and every guest will be treated like a friend. The staff will give advice on how to tour around Zhangjiajie and do all the bookings for you as long as you consulted them. They might be able to grab some discounted tickets during low peak tourist season. Just that the room is a bit dated and need some refurbishing. But the beds are very comfy and the hotel is near to a major commercial area. Overall an enjoyable stay.

I usually don’t post reviews unless upon request (provided they deserved it). This hotel however had impressed me so much so that I’m willing to write a review on my own initiative. The bar to impress is high considering I’m used to staying only at renowned global 5 star hotel chains. While the hotel lobby may not be as grand, upon entry, we were warmly greeted and offered tea. It was also introduced that all the snacks and drinks at the hotel lobby is complimentary. The hotel service staffs are friendly and had also patiently guided us on the route to tour the national park. It’s a short ride to the park which only cost rmb 5-8. Anyways, what impressed me were the following: 1) genuine service - one of the delivery man called to pick up my parcel and left in a jiffy even though I came down to the lobby almost instantaneously; the same staff that had provided me tips to tour the park ran out of the hotel to call the delivery man back. I was genuinely touched by his efforts (it’s a pity I didn’t get his name). 2) Given it’s a long trip we were pleased to learn the laundry room is clean and in a good condition. It has the latest technology which includes auto dispensed soap. What impressed us was that upon the end of the washing service, the cleaning staff had transferred it to the dryer for us! We were in awe with the great service and think they deserve the recognition. In the rooms, you’re also able to see the availability and remaining duration of the machines. 3) Thoughtful act: Hotel provides take away boxes if you want to take away your breakfast to the park. One item that was not very pleasant was when we came down towards the later part of the breakfast hours, the staff told us that they had washed the pan and was not willing to fry the eggs. I thought that was quite strange considering there’s another 30mins before breakfast ends. Nevertheless, given the above merits of the hotel, I’ll look past the small shortcomings.

We had a memorable stay in this river-side hotel - Very unique set up & decorated.  Felt very secured with permit entrance. Managing staff was very friendly & helpful in providing us with information of the area - places of attractions, food & transport.  Not forgetting the complimentary daily fruit & sweet basket. It was an added advantage to guests of the hotel for the free shuttle service to & from the high speed train station.  Worry-free. The upper floor verandah is another added advantage for us to view the river, waterfall & lightings.  At the same time to enjoy our chinese tea brewing with the provided chinese tea set at the verandah. Laundry is provided free by the staff & we can put them to dry at the open space on the verandah. It was convenient for us to walk to the open air & in-door performances. Managing Staff, Miss Liew sent us off to the free shuttle transport at the entrance with free bottles of water & oranges for our journey. Really missed this beautiful & gorgeous place.

Absolutely 5 stars staying experience. The staffs are super friendly, they started welcoming the moment we stepped out from the taxi, helping us to carry our luggages. The front desk staff, Yen Zi, was very helpful and friendly. This hotel provide ”butler” service via wechat and private car to transfer guests from hotel to the ”Red Bridge” and return. The interior design is very Zen feel. Our room is facing the river bank and the back of the hotel is connected to the ancient city. Definitely will stay here again if we ever come back to this ancient city in future.

Staff were very friendly. You can get recommendations from them on the best route to tour Fenghuang. We had big luggage with us (28”/30”& 32”). The accommodations do not have an elevator. The staff kindly carried all our luggage to our room when we checked in and down to level 1 when we checked out. Tip for travellers: if you are not expecting to do much shopping. Would be better to travel light.

Fantastic hotel! Pros: - Great location - Beautiful view of the waterfall from the hotel - Friendly, helpful staff - Hotel gave us the option of a free room upgrade - Hotel helped us arrange transportation back to the train station Cons: - Supper was a little bit on the pricier side, but tasted good! Overall, would definitely recommend if staying in Furongzhen! :)

This hotel is in the middle of the city and has great view from room (hotel is above waterfall, so no waterfall view). It has a great room, service with an affordable price. Owner contacts us before arrival date for an appointment to pick up at train station. They help us buy ticket to enter the city and also call a taxi for us on checkout date.

This Hotel Offers great waterfall views. I would say it has the best views in town! The room was small but comfortable and had a nice balcony to observe the beautiful surroundings. The staff were friendly and helpful. A downside was that there was no tea/ coffee in the room.

Service was great, picking up from the railway station and dropping us there after checkout. I forgot to return the room card and they were friendly and attentive to pick it themselves at the railway station. Thanks

Stayed one night and highly recommend. Hotel came and picked us up from the railway station and dropped us back. Booked the panorama room which had good views. Hotel is not overlooking “the waterfall” but has a nice view of the water and town before the waterfall. Got beers from the fridge next door and sat on the balcony and watched the town at night. Location is within the town and need to pay to enter the scenic town but staff will help. Staff speak English and via Wechat and happy to help! Highly recommend this hotel and thank you for looking after us. We got breakfast at their restaurant, steamed buns and soup and was the best tasting breakfast so far! Thank you

The view from the room was amazing. We absolutely loved the balcony. It was our favourite hang out place during our 2 nights stay. The room was very spacious for 3 people. The bed was comfortable. They have proper amenities available. The toilet was very big. The location of the hotel was very convenient and it is walking distance to all the main attractions. It was a plus point as we were travelling with elderly people. The hotel staffs were very helpful and approachable, they provided us the digital map and gave us guidance on how to walk around the ancient town. They also offered better ticket pricings for the different attractions that was available. They came to fetch us when we arrived at the Nan Hua Men. They also arranged transport for us to the railway station as we were a group of 6. Only downside was the noise from the vehicles in the eating street in front of the hotel, and some tour groups start their tour as early as 7am in the morning, as they walk by along the TuoJiang river. However, that was not an issue for us. We woke up early to sit at the balcony and have our morning coffee while watching people passing by.

This place has a few things going for it. The rooms are pretty nice, practicality of a large bath/small pool in the room that takes a lifetime to fill notwithstanding. Pretty good view of the river The location suits those who like to be close to the action, but not right in the middle of it. If you want to see the town without being overwhelmed the moment you step out of your hotel, this place is ideal.And the staff is super friendly and helpful. It does suffer from the fact that some of the amenities seem to have been largely forgotten. Solid stay, but if you look closely, there may be a few rough edges.