Hotels With Spa in Hunan, China

Cleanliness: Excellent. The toilet seats were automatically heated and came with automatic plastic seat covers, which is a rare and much-appreciated feature in hotels. Definitely five stars for cleanliness. Service: We arrived at the hotel quite late, and the front desk staff immediately offered us breakfast vouchers. Full marks for service.

Overall, our hotel stay was great. When they saw we had a child, they initially upgraded us to a room with a slide, which my little one loved playing on! However, my baby was too small for it, so we ended up switching back to our original booking. This room was also very good, with a super large bed – perfect for a baby who likes to roll around while sleeping.

They proactively reached out a day before my arrival to confirm my check-in time and provided the precise location, which was very thoughtful. The room is well-equipped, and the location is incredibly convenient. Right downstairs, you have direct access to Jiefang West Road, Pozi Street, Taiping Old Street, IFS, and the pedestrian street. The customer service attendant was also wonderfully attentive. I highly recommend this hotel to anyone visiting the area.

I had a wonderful stay at the Hilton Zhangjiajie. The hotel lives up to the ”what you see is what you get” promise—the rooms and facilities are exactly as advertised, making it a reliable choice for both families and couples. Location: The location is quite convenient. It is situated near the old ZJJ railway line and is approximately 5.2km from the new Zhangjiajie West/East Station. It is nearer to one of the 3 main attractions in ZJJ. Service: While the property itself is great, what really stood out was the service. I want to give a special shout-out to Xiao Wu (小吴) at the front desk. It is rare to find a real gem like her in the hospitality industry today. She went the extra mile to patiently respond to all my needs and made the check-in/stay process seamless. Highly recommended if you are looking for a stress-free stay in Zhangjiajie!

Facilities: We specifically chose this 2024-built hotel, and the facilities are very new with no strange smells. Hygiene: Cleaning was very prompt. We usually came down the mountain quite early each day, but by the time we returned, the room was already tidied up. Environment: The surrounding area is very quiet. It's a 10-minute drive to the East Gate and about 20-25 minutes to the South Gate. The hotel has a swimming pool, a children's playground, and a gym, but I guess most guests are here for hiking, so they're not heavily used. Service: The breakfast is considered quite rich for a scenic area. However, because there are many Korean tour groups, it can get really crowded during breakfast, and sometimes there are no seats! ★They offer butler service, and Lucky thoughtfully helped prepare pillows and coordinated an AC issue. Super grateful! Suggestions: It would be great if they could add lunch and dinner dining services. After hiking, sometimes you're really too tired to go out to eat, and the food outside is often too spicy, haha. Also, please make sure to close the door when cleaning the room, otherwise, small insects might get in through the open-air corridor.

This stay was a pleasant surprise! The hotel is in an excellent location, and it is very convenient for shopping and dining. The room is spacious and bright, and the panoramic floor-to-ceiling windows have a great view. It is so relaxing to overlook the city night view at night. The bathroom is separated into dry and wet areas. What I remember most is the service. When I needed a sewing kit during the stay, the staff delivered it to the room in less than 5 minutes. When I checked out, Phoebe took the initiative to ask for help calling a taxi, which was very considerate! The whole experience was comfortable and worry-free, and I have recommended it to my friends.

The room is very clean and spacious. It's my first time to this hotel. I'm very satisfied with it as a whole. The service staff are very friendly. The hotel is near Fisherman's Wharf. There is also a Sam's Club within walking distance. You can also take a walk along the Xiangjiang River at night. It's convenient for travel. I will come again next time.

I highly recommend Hilton Garden Inn! The location is unbeatable, making it incredibly convenient to get to Tianmen Mountain National Park, which saved us a lot of hassle. What was even more delightful was that the front desk proactively upgraded my room upon check-in. The view of Tianmen Mountain, shrouded in mist, from my window was absolutely stunning! The hotel itself is very new, the bedding was super comfortable, and the service was exceptionally thoughtful. I truly felt right at home.

We booked 2 rooms when visiting Furong Ancient Town. We planned to celebrate mom’s birthday and really appreciate the hotel upgrades our room. The hotel also decorated some surprises for my mom in one of the room we stay. The hotel is nearby to the ancient town about 5mins walk only. Overall our one day stay is satisfying and nothing to complaint. One thing to highlight is about the small insect will be everywhere due to the nature of the location. Once again, thanks for the hotel upgrades and special arrangements for my mom.

As a road warrior who spends 300 days a year in hotels, I have to give a huge shout-out to InterContinental Changsha North. First off, the hotel's location is absolutely unbeatable – it's convenient for getting anywhere, whether it's tourist attractions or night markets. Secondly, the room views are incredibly nice; it's a prime vantage point with huge glass windows, offering completely different beauties during the day and night. The breakfast spread is extensive, and what's rare is that almost everything tastes delicious. You can tell they put a lot of effort into it, with the chefs flipping woks in the open kitchen behind, and the bakery's skill is really on point. The staff here are all incredibly service-oriented; they anticipate your needs and act on them thoughtfully. In short, they are very proactive and also greet you warmly. A special thanks to Sera for her thoughtful service!