Hotels With Spa in Jiangsu, China

Truly, we have so many sweet and unforgetable memories during our stay in Pan Pacific Hotel Suchou. We booked ”Family Two Bedrooms” for 4 of us & this room was the best family room we ever had. This room has 2 spacious bedrooms, 2 clean bathrooms and a mini kitchen with refridgerator, microwave and sink that made our in-room experience was very comfortable. The housekeeping was also very kind plus their excellent services to mention. We remember this Ms. Xia Ning, a room attendant, who left a beautiful postcard in our room with her heartful and warm greetings with her own handwritings to make sure we had comfortable stay and satisfied. We are surely touched by her beyond service. The hotel's breakfast was one of the best with so various dishes and all were delicious. Some food were resembling the famous and delicate Chinese cuisines. We fully enjoyed Pan Pacific Suzhou Hotel's Panmen Scenic Area. The scenes of their large beautiful garden at noon and at night was unforgetable. We had a chance to try Chinese traditional clothings from Wu Palace Hanfu Experience Center (with Ms. Yichen's generous assistance) and also one-hour cheongsam experience (for women) that helped us to take many beautiful memorable photos. Other hotel's enjoyable benefits include Suzhou Memories-Wu Palace Historical, Collection of Passport Documents for Wu Palace, Tai Chi Experience, CNY 100 SPA voucher at Jialiya Spa & Free self-service laundry and drying. It surely gave us worth time to spent in the hotel. Our sweet 5-star experience with Pan Pacific Suzhou Hotel this time surely will make us to come back to this great hotel in our next visit to Suzhou.

Stumbled upon this hotel, saw the price was good, so I booked it. Only found out upon check-in that this is the tallest building in Wuxi. The subway station is right downstairs, and Xiao Lou Alley is just across the street. Getting around is super convenient. The hotel's ground-floor entrance isn't very obvious; I walked around a bit before finding it and initially thought it was an office building lobby. I went in and asked, and that's when I learned the hotel's front desk is on the 43rd floor. Taking the express elevator made my ears pop a bit. The room was great, the view was nice, and it was clean. The complimentary soft drinks from the minibar for Trip.com members and the welcome fruit from the hotel were a thoughtful touch. I had read reviews mentioning poor soundproofing and was worried it might affect my sleep, but it turned out to be very quiet. Check-out was also very fast; I just handed in the room card and left. Overall, it was a very good experience. I'd definitely stay here again.

The location is super central and convenient for getting anywhere. The front desk service was decent, but I have to complain about the room. The facilities are really old, and the bathroom was the most absurd I've ever encountered. The showerhead is above the bathtub, so you have to stand inside the tub to shower, which felt a bit unhygienic. Plus, there's no exhaust fan in the bathroom, so it got incredibly hot after a shower. One mirror against the wall was even hot to the touch for some unknown reason. Overall, the space was cramped and definitely didn't have the comfort of a five-star hotel.

The hotel rooms are really nice and clean. They even have a tea room, a balcony, and a coffee machine! The owner and staff are incredibly warm and friendly. They went out of their way to help us, especially since we were traveling with an elderly person in a wheelchair, even coming to the parking lot to pick us up. The hotel is just a few minutes' walk from Guanqian Street and also very close to Pingjiang Road. I'd highly recommend it to anyone visiting Suzhou.

The day before my stay, the butler proactively contacted me to confirm my booking, and that's when I realized I had booked the wrong room. The butler quickly helped me sort it out, which I really appreciated. When we arrived, it was a bit cold, and the hotel promptly brought us a heater, which was a great help. Swimming at night felt amazing with the whole pool to myself. There's a shallow pool, but the water temperature is the same as the adult pool, so it's not ideal for very young children. There's a piano performance in the lobby in the evenings. The kids' play area is free for guests, but it closes a bit too early. The complimentary travel photography was excellent, with no aggressive sales pitches. There were quite a few foreigners in the Western restaurant.

The front desk service was truly impressive. When I checked in, the lady at the front desk noticed I had an early flight and specially arranged a quiet room for me. She even thoughtfully asked if I needed a wake-up call. Every time I passed the front desk during my stay, they would smile and ask if I needed any help. The room was clean and tidy, the bedding was comfortable, and it only took a few minutes to walk from the hotel to the terminal. Such service made me feel very warm and cared for.

I booked the most basic room and didn't realize it had no windows. The front desk kindly upgraded me to a room of the same type with a window. The room was small, but perfectly sufficient for one person, and very clean. I was only staying for one night anyway. The breakfast staff were great, but the food itself was quite simple, though enough to fill you up. For me, as long as there's coffee, I'm good. Downside: Marriott members booking through Trip.com don't receive any benefits.

The Xuanwu Hotel is an older five-star hotel, but it doesn't feel dated at all when you walk in. The public facilities are excellent, no complaints there, though the rooms are a bit small. The service is decent, nothing exceptional but perfectly adequate. Its biggest strength is its fantastic location: close to the subway and Xuanwu Lake. Plus, you can enjoy the view from the revolving restaurant, Xuan Palace, during breakfast. I booked this for some out-of-town guests, and they were very satisfied with their stay.

When choosing a hotel, my top pick is always Shangri-La. Staying at a Shangri-La hotel feels just like home – it's warm, comfortable, and the service is incredibly attentive and top-notch. No matter which Shangri-La property I visit, the service standards are consistently excellent. My recent stay at the Shangri-La Nanjing allowed me to fully rest and relax after a tiring journey, and the culinary offerings were truly delightful. The hotel's ambiance is luxurious yet understated, elegant, and peaceful. The air always carries that distinctive, wonderful scent unique to all Shangri-La hotels, creating a warm, sophisticated, and refined atmosphere. The staff's service attitude is impeccable: polite, genuinely smiling, and thoughtful, all thanks to Shangri-La's thorough and comprehensive training system. In short, Shangri-La hotels are always my first choice for travel.

The hotel's location is incredibly convenient. It's just three subway stops from Nanjing Railway Station, and then a short 300-meter walk from the subway exit. Getting to nearby attractions is also very easy. The room was spacious, and the view of Xuanwu Lake from outside our room was absolutely stunning. They even provided a complimentary afternoon tea that was not only beautiful but also quite tasty. When we checked out, they kindly extended our checkout time to 3:00 PM and gave us a parting gift of body lotion and a FUFU plush toy. The breakfast spread was also incredibly rich and varied. We also had a dedicated butler service; whenever we ordered takeout, our butler Alice would promptly deliver it to our room, much faster than any robot could. Alice was also very thoughtful, sending us numerous travel guides and food recommendations. Overall, it's excellent value for money and highly recommended!