Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
The hotel and service was excellent.! We ate at the Boathouse which was average and overpriced. The walls between each were a little thin as we could hear our next door neighbours as they were very loud. The manager did speak to them about it.
We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.
We had a wonderful stay for 4 days 3 nights at Ellenborough park. The location and estate are outstanding. This is an authentic English experience.
The staff was very kind and accomodating. We enjoyed the heated pool in february which was great. Breakfast was everything you hoped for.
We are already considering returning in warmer weather and explore the beautiful cotswolds. Definitely recommend ++++
We stayed there over Easter holiday. Finding the hotel was easy. There is a ski slope right opposite the hotel which is good for something to do. We didn’t eat at the hotel so can’t comment but the gym, steam room, swimming pool, and sauna were in good condition. The sauna was always packed so we ended up waiting for people to leave. The bar was nice. Overall it was a good stay.
Great rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.
Convenient location, very convenient to go anywhere.
The facilities are a bit old and the beds are big.
However, the light in the toilet in the room is very dark, and I feel that I can't see anything clearly, and I am quite dissatisfied.
Out of all the hotels we stayed at on our trip, the DoubleTree by Hilton was definitely our favorite, followed by Hampton and Holiday Inn. Sticking with chain hotels really does save you from bad experiences. This particular DoubleTree is located in the Cotswolds, making it super convenient for visiting the nearby towns. Before checking in, we popped over to Bibury. As the sun set and the tourists left, the town was absolutely serene and beautiful! We had planned to wake up early the next day to experience the peaceful beauty of Bourton-on-the-Water before the crowds arrived, but the youngsters just couldn't get out of bed, so that plan fell through. There's a local supermarket right next to the hotel, which has a great selection and good prices – perfect for stocking up on snacks if you're driving. The breakfast was delicious, and the welcome cookies were a lovely treat. The environment is beautiful, and I'd definitely recommend it. If you're driving to the Cotswolds, staying here is an excellent choice!
We were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.
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GGuest UserGreat location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
GGuest UserOut of all the hotels we stayed at on our trip, the DoubleTree by Hilton was definitely our favorite, followed by Hampton and Holiday Inn. Sticking with chain hotels really does save you from bad experiences. This particular DoubleTree is located in the Cotswolds, making it super convenient for visiting the nearby towns. Before checking in, we popped over to Bibury. As the sun set and the tourists left, the town was absolutely serene and beautiful! We had planned to wake up early the next day to experience the peaceful beauty of Bourton-on-the-Water before the crowds arrived, but the youngsters just couldn't get out of bed, so that plan fell through. There's a local supermarket right next to the hotel, which has a great selection and good prices – perfect for stocking up on snacks if you're driving. The breakfast was delicious, and the welcome cookies were a lovely treat. The environment is beautiful, and I'd definitely recommend it. If you're driving to the Cotswolds, staying here is an excellent choice!
GGuest UserWe stayed there over Easter holiday. Finding the hotel was easy. There is a ski slope right opposite the hotel which is good for something to do. We didn’t eat at the hotel so can’t comment but the gym, steam room, swimming pool, and sauna were in good condition. The sauna was always packed so we ended up waiting for people to leave. The bar was nice. Overall it was a good stay.
GGuest UserWe were disappointed on arrival to find that we had been allocated a standard room, instead of the Opulent one we had booked through trip. The receptionist was very nice but wasn’t able to give us the room we booked as there wasn’t one available. She gave us a slightly better room which was ok but looked like it was ready for a refresh. We needed to call reception as there wasn’t no hair dryer in the room but there was no instructions for using the phone, when we worked it out there was then no answer! We then needed reception again later as our neighbours were playing really really loud music, again no answer. Besides this, the hotel was very nice, the restaurant was very good and reasonably priced, the pool was nice and the breakfast was good. We would stay there again but book direct.
GGuest UserThe hotel and service was excellent.! We ate at the Boathouse which was average and overpriced. The walls between each were a little thin as we could hear our next door neighbours as they were very loud. The manager did speak to them about it.
TTseng Kai wenThe overall experience of this hotel is very good, and the process from check-in to check-out is very smooth. The service staff is friendly and polite, the room is clean and tidy, and the facilities are complete and well-maintained. The location is convenient and the surrounding living functions are also very convenient. The overall accommodation environment is comfortable and relaxing. It is a pleasant accommodation experience and I will visit again if I have the chance in the future.
GGuest UserWe stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.
SSuqinConvenient location, very convenient to go anywhere.
The facilities are a bit old and the beds are big.
However, the light in the toilet in the room is very dark, and I feel that I can't see anything clearly, and I am quite dissatisfied.
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