The hotel is a 4 star. A clean hotel, very friendly, pleasant staff… it is a place that I would recommend whenever you want to go through… since the center of Zagreb itself is quite far away.
Very spacious room. That's right... BEWARE! On TRIP it said FREE PARKING… and we had to pay €7 per day… nothing free…
I would recommend it if I would return while passing through Zagreb… breakfast, for example, is included and is very varied and delicious!!!
Very nice hotel with great amenities; a welcome drink, pool, gym, and a spa (extra cost). There was also a rooftop space/bar (didn’t go to see) - the reception staff were very pushy to get people to attend giving a 10% discount for consumption.
The room was very nice and clean, a smart TV welcome with the guest name, free water, coffee and tea. There was also a smart panel to control the lights and air conditioning, it did get warm in the room and the temperature didn’t seem to correlate to the ac thermostat. The bed was comfortable however it was a hard mattress, may find it a little difficult to find comfort if used to a softer mattress.
The hotel is an art lovers paradise, there were artworks throughout the public spaces and room by the artist Boris Bućan - the hotel offered a guided tour to view all throughout the hotel. Great location and close to many tourist attractions, restaurants and supermarkets.
Very clean rooms, good beds, well equipped bathroom. Check in made quickly, in good English language. Eating in the restaurant, good price-performance ratio. The only thing we miss is breakfast. The selection is completely OK only the staff was overloaded this morning. When we went to breakfast at 7:30, a larger group had breakfast before us. There were no coffee cups instead of milk only came water from the coffee machine and the insect took long. No clean table in the breakfast room although 80% empty. Good that you could escape to the local. There could be better solutions. Otherwise we felt well.
Very close to the airport, ten euros is enough, no need to make an appointment in advance, Uber can call the car at any time. It is a bit far from the city. Breakfast is OK, there are grilled sausage food that Chinese people can eat.
Hotels outside Budapest, consider a hotel on the way back to the city for convenient parking. The room is acceptable and the service is average. Dinner in the hotel restaurant, not too expensive, the product is also decent, nodding the head but on the table, said to be free, but there is an inexplicable charge on the final bill, it is estimated that it is a disguised header charge.
The hotel itself is nice, but the room was very dirty. And I’m not talking about minor surface dirt - it was clear that proper cleaning had not been done for a long time. There were layers of dust, a dirty carpet, stained doors, etc.
We also booked parking, but no one explained where exactly we should go or how to enter. When we called the hotel from the parking area, no one opened the gate. We had to go to the hotel in person and ask again.
These are things hotel staff should explain proactively and clearly, rather than guests having to chase this information themselves. Overall, the hotel itself is not bad, but the dirt and the passivity of the staff completely spoil the experience.
Location: The hotel is right in the heart of Zagreb, within walking distance to several museums, other hotels, and pedestrian streets. The hotel itself is also very well-equipped with several restaurants, and the rooms are very comfortable. During winter, the heating system is effective and not particularly noisy.
The room (twin bed) is large and clean. The staffs are also very friendly. Althought the food selection during the breakfast is a bit limited, but the taste is quite nice with a comfortable dining environment as well. The hotel location is a bit far from city centre, but there is a tram station nearby the hotel, which is within 2 to 3 minutes walking distance.
Our room type is a bit like 㓥 room 
I don't know why there is a locker in the bathroom.
The design is a bit like the staff has a finished room
Older facilities, fewer breakfast options
Although there is a parking lot, it is very narrow.
The overall experience of the hotel is particularly good, the location is very convenient, and the travel and eating are very close. The room was clean and tidy, the hygiene was in place, the bedding was soft and comfortable, and the sleep was very stable. The front desk service was warm and thoughtful, the check-in and check-out efficiency was very high, and the staff was gentle and polite. The toiletries are complete, the hot water is sufficient, the sound insulation effect is also good, quiet and not noisy. Very good value for money, full experience of staying, will choose this next time!
Great
47 reviews
9.2/10
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KRW 145,972
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9.1/10
Great
A wonderful hotel. 5 star experience, from the room, the staff, the spa and the culinary delights. Thoroughly enjoyed the stay.
Located about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes. Surrounded by a pizza takeaway, coffee shop, bakery and mini mart. About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside. The surrounding area is safe but looks a bit run down because of graffiti. The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor. The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud. Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available. Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain. Noise? Rather quiet but can hear noisy people shouting in the corridor. TV is old and dated. Plugs on both sides of the bed (European style). Overall, a decent hotel for the price.
The hotel features a clean, tranquil pool, a well-equipped fitness center, and a delectable breakfast. The room was very spacious, and the bed was comfortable.
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