Amazing hotel and I cannot wait to go back.
The view is to die for.
I just wish I had checked in a lot earlier.
The convenience store downstairs sells alcoholic drinks, bento and other snacks at reasonable prices.
The shuttle bus is convenient but does not run that frequently so I recommend you to check it well in advance. I ended up paying around 3500 yen for taxi one way 🤣
The hygiene was excellent, and the hotel facilities were complete and well-equipped. It's a shame the staff weren't smiling! The toiletries provided in the bathroom didn't live up to the Hilton brand standard. Also, the breakfast selection was a bit limited. Of all the hotels I stayed at during my trip to Japan, this one felt significantly lacking in the details compared to local Japanese brands.
Probably because of the small size of Kure Port, the hotel is not expensive, the rooms are larger than those of ordinary Japanese hotels, the service is good, and the restaurant is rich in the characteristics of Kure Port's warship culture. It is very close to the Maritime Self-Defense Force Historical Museum and the Yamato Ship Museum. The hotel front desk also provides a traditional Chinese version of the Kure City Guide, which is very convenient. In addition, there is an airport bus that goes directly to Hiroshima Airport at the hotel entrance, which is very convenient.
The location is incredibly convenient. The airport shuttle is right downstairs, and you can directly access the JR and Shinkansen stations from the second floor. Shopping and getting around are super easy. The hotel service is excellent. They have a happy hour every night from 5-7 PM with half-price drinks, and you can even order sushi and tempura at reasonable prices. I'll definitely stay here again next time.
This property far exceeded my expections.
I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave.
As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.
The hotel is a 2-minute walk from Hatchobori Station. It is located in the most prosperous area of Hiroshima. It is a 3-minute walk to the shopping street and a 5-minute walk to Parco. There are indoor and outdoor hot springs on the top floor. The room is not big, but very practical. The air conditioning is very strong. The reception is on the 13th floor. There are daily necessities in the lobby. The hotel entrance is a little hidden. When you arrive, walk to the end and there is a hidden door. It will open automatically as long as you get close.
The location is great, but the price changes depending on the day, which is a bit of a hassle. It gets very expensive.
The breakfast menu was unique and delicious.
2-night stay
Location: Easy to find, a 5-minute walk straight from JR Miharashi Station, and a 5-minute walk to AEON. There are many restaurants, a large public bath, and one hour of free bicycle rental.
Service: Attentive, prompt, and proactive; very polite; one complimentary beer per person per day.
Room: Spacious, well-laid out, elegantly decorated, comfortable bedding, clean, strong shower water pressure, and ideal soundproofing. A combination lock is used to open the room door. A complimentary bottle of water is provided if cleaning is not required.
Breakfast: Wide selection, both Japanese and Western, with fresh ingredients and quick replenishment. Unfortunately, the coffee machine was under repair during my stay.
The bathhouse is great, the open-air pool is large and very relaxing. The room is also large, good quality and affordable. Taking a taxi from Hiroshima Airport is about 2,000 yen, which is acceptable. Plus, a taxi is still much cheaper than accommodation near the airport.
The environment is good. Last night, the geographical function of staying in the oversized room (comfortable) was not very convenient.
Very Good
89 reviews
8.5/10
Price from
€113
per night
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8.7/10
Very Good
Amazing hotel and I cannot wait to go back. The view is to die for. I just wish I had checked in a lot earlier. The convenience store downstairs sells alcoholic drinks, bento and other snacks at reasonable prices. The shuttle bus is convenient but does not run that frequently so I recommend you to check it well in advance. I ended up paying around 3500 yen for taxi one way 🤣
Nice hotel. Great view from the hotel room. Amazing spot close to the Hiroshima station when you arrive and want to depart to the airport. People all kind and very efficient, respectful and supportive. We loved Hiroshima.
A nice hotel with great staff especially in the restaurant. They are polite and helpful. Reception and concierge were also professional and helpful. Room house keeping is very good. Overall a great stay thanks to great and friendly customer service. Happy to visit again.
Great location and lovely service from the staff at the hotel. Easy to walk into the main sights and parks. Hiroshima was perceived to be an extremely tranquil city.
We had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.
This property far exceeded my expections. I give much credit to the exceptional service provided by the Front desk team and housekeeping. They have been well trained and follow-up, as and when required. It is one of those few properties which I have experienced, as a global traveller, where it was difficult to leave. As foreign guests are also using the hotel, I would recommend basic English classes be provided to help in the delivery of the service. Thank you.
Every night we were told that our kiseki dinner ”has been upgraded” due to us changing to a smaller sea view room than the only mountain view room was available through trip.com. But every night at dinner, every guest were being served the same dishes. Makes us wonder what ”upgraded” really means. We stayed for 3 nights, breakfast variety gets boring after the second morning. This being a resort, closing breakfast service at 0915 is not helping us relax...
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