Quadruple rooms offer less value than double rooms. This is considered a high-end hotel within the resort, but its location is a bit remote, at opposite ends of Club Med. The Tower is more centrally located. Access is primarily by resort shuttle. The hotel's first-floor bar offers ice cream and 20th anniversary drinks. Rooms provide kettles, which can be filled at the bar. With four rooms per floor, the space is guaranteed. A dedicated shuttle bus takes you to the cable car station to view the sea of clouds, avoiding the long lines.
It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service.
Love the private Onsen experience yet the public Onsen is also not so busy at this time.
However I will definitely go visit and stay again during the winter time.
Two three four or more thumbs up 👍
Hokkaido in summer has its own unique charm. There's a direct hotel bus from New Chitose Airport. My flight was delayed by about an hour that day, but the shuttle bus staff waited directly at the arrival gate for us and even took us on a shortcut to exchange our pre-booked JR Pass. We're so grateful to this enthusiastic staff member!
The Westin is part of the Rusutsu Resort. While it's an older property, it's very well-maintained. The lobby is cozy, and the rooms are clean and tidy. All rooms are loft-style, but it's a bit inconvenient that there's no restroom on the second floor.
We had dinner at the hotel's buffet twice and at the Rusutsu Resort Hotel buffet across the street once. The Westin's buffet leaned more Western, while the resort hotel's was more rustic and offered a wider variety of dishes.
Hope to visit again in the winter during ski season!
A really great hotel. Before arrival, the hotel contacted us through Trip.com's international customer service to confirm our check-in time, transfer requirements, and any dietary restrictions or allergies. All arrangements were made in advance. Check-in was very smooth, and communication in English was flawless. The hotel's decor was wonderfully atmospheric. The private onsen in the room was incredibly convenient and enjoyable, with the option to use the public bath as well.
The suite comes fully equipped with Miele kitchenware, allowing you to cook your own meals. It's the largest and best-serviced hotel I've ever stayed at in Japan; you definitely get what you pay for. Next time I'm skiing in Hirafu, I'll only stay at Sansui. The Shin Sushi downstairs (a 3-star restaurant) is also definitely worth trying. For getting around, they know exactly where to get to JR stations and nearby attractions; no matter how late it is, the staff will be there on time in an Alphard to pick you up.
Niseko in summer has its own distinct advantages. It's less crowded, the air is fresh and cool, and hotel rates are significantly lower. The hotel's decor is tasteful and understated, reminiscent of a city Ritz-Carlton. With fewer rooms, the service is remarkably attentive. Breakfast is a hybrid of a set menu and a small buffet spread, which was quite satisfying. We found the dinner restaurant to have a somewhat limited kitchen and offer average value for money, so we chose to dine out for our evening meals. The location is wonderfully quiet. While we had a private car, even without one, the Hilton is just across the ski slope, so transport isn't an issue. A short walk of a few minutes takes you to a ski commercial area, where a few restaurants remain open even in summer. I imagine it's quite expensive in winter, but I do wonder if Niseko's skiing truly surpasses Hemu's? A major perk, of course, is that the hotel essentially has its own dedicated ski lift, offering absolute ski-in/ski-out convenience. It's significantly smaller, quieter, and much less crowded than the Park Hyatt. However, I highly recommend taking the gondola up there at night and then walking down to experience the beautifully designed light exhibition – it's truly stunning.
My stay at Jozankei Ivylodge this time was utterly thrilling. The hotel offered top-notch service, including a dedicated 1-on-1 butler who was attentive and thoughtful throughout our entire stay. Waking up to the sound of birdsong in the morning, and opening my eyes to an expanse of lush greenery, was breathtakingly beautiful. The thoughtful little touches were a definite bonus, like the complimentary POLA samples – a wonderful unexpected surprise. Dinner was a traditional Kaiseki meal, a leisurely, drawn-out affair from dusk till dark, with every single course exquisitely prepared. Upon leaving, I had only one thought: see you again!
Everything is good, the food is very exquisite, the sense of ceremony is full, but the food is exquisite, the actual taste and ingredients are ordinary, no merit or fault. The overall experience is affirmed. Before booking, I saw in the comment area that the charge for bringing children is no more than 1,000 yuan per person. When I settled the bill, I was shocked to see the price. One child added almost 4,000 yuan per night. We brought two children and added 8,000 yuan per night, which is equivalent to one night's room rate. I especially want to know if the hotel has always charged this way? We stayed for two nights and added almost 16,000 yuan. The room type we booked on Ctrip did not include dinner. It was simply a big sucker. Just a reference for the Chinese compatriots behind, you don’t have to stay, you can stay. The hotel is OK in all aspects, the public area is pretty, the room is large but lacks design. It’s more homely! But there are few facilities, it’s not suitable for parents and children, and the price discourages parents and children. I stayed in Park Hyatt in Kyoto, Japan, a very good hotel. The children were only charged for breakfast. The cost of the children in the Azuki Seat is too exaggerated. In addition, the Shikotsu Lake next to the hotel is quite beautiful, but the transportation here is really inconvenient. The hotel has a pick-up at Chitose Airport, but it is only at 16:45 in the afternoon, so it is really difficult to connect. We took a taxi because there were few cars at night, and the taxi cost about 500 RMB. A taxi from the hotel to Sapporo JR is about 1000 RMB. Because there is too little information to refer to when booking, I posted the information I originally wanted to know for your reference.
1. You don't have to leave the airport; there's a direct walkway to the hotel. It's close to the international arrivals, but it took us 15 minutes to walk from the domestic arrivals.
2. The lady at the front desk spoke Chinese and gave us a detailed introduction, even escorting us to the elevator.
3. The hotel provided adorable children's toiletries and disposable slippers. Both adult and child disposable slippers were fabric flip-flops. If you don't like them, you can ask the hotel for regular slippers.
4. We didn't get a chance to experience the large public bath (onsen), which is located on the 4th-floor lobby level and is open from 3:00 PM to 10:00 AM.
5. The room was super spacious and clean. You can push the two beds together, and the bathtub is big enough for two adults to bathe comfortably.
6. The breakfast offered a wide variety of choices, and the service was excellent. Don't miss out! It's open from 6:30 AM to 10:30 AM.
The facilities are quite old, and for the price, there's no lake view, just a street view that's not aesthetically pleasing at all. There are no facilities for families with children. The first floor is full of shops, which feels very commercialized.
Most importantly, there are too many rules, and the staff are inflexible. Check-in time is rigid, they start clearing up before the mealtime is even over, and you have to move your car out of the parking lot by 11:30 AM after check-out. It doesn't feel like they're willing to make any concessions for guests.
Great
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9.1/10
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MMaer83This is a brand new hotel, perfectly situated with Nakajima Park and the Toyohira River right downstairs, making it incredibly convenient for transportation. Both the facilities and service are fully up to Marriott's usual high standards, leaving no room for complaint. Our children particularly adored the sweet ********* lady at the front desk.
My only minor gripe is the hotel lobby; it's quite small and feels crowded with just 3-5 groups of guests, which doesn't quite match the caliber of the hotel.
MM11177****This was the hotel I was most looking forward to on my Hokkaido trip. The hotel offers a very convenient shuttle service. We booked a private onsen room, which was very spacious and even came with a massage chair. The kids had a blast playing in the room while the adults were glued to the massage chair! Soaking in the hot spring while watching the snowy scenery is definitely one of life's greatest pleasures, and the views of Lake Shikotsu are also stunning. We had so much fun playing in the snow. The roasted marshmallows in the hotel lobby every night were a big hit with the kids, and the desserts at the hotel were exquisite and delicious. Plus, there was a special main course prepared for children at dinner every day. There are also some nice little shops nearby with great food; the owner of the grilled fish restaurant even lent us a skateboard to play with!
GGuest UserExcellent choice for budget-conscious travelers visiting Hakodate! convenient location - easy to get around, with a short walk to the tram station. The tram connects you to many popular attractions around the city. Plus, the airport transfer bus stop is just a stone's throw away, with affordable fares to New Chitose Airport (13,000 yen). We also discovered a lovely 2nd-generation ice cream parlor right opposite the bus stop! The hotel's breakfast was impressive and delicious. Overall, the hotel offers great value for its price. We had a family room with excellent view for sunrise 🌅.
BBeingzi1. You don't have to leave the airport; there's a direct walkway to the hotel. It's close to the international arrivals, but it took us 15 minutes to walk from the domestic arrivals.
2. The lady at the front desk spoke Chinese and gave us a detailed introduction, even escorting us to the elevator.
3. The hotel provided adorable children's toiletries and disposable slippers. Both adult and child disposable slippers were fabric flip-flops. If you don't like them, you can ask the hotel for regular slippers.
4. We didn't get a chance to experience the large public bath (onsen), which is located on the 4th-floor lobby level and is open from 3:00 PM to 10:00 AM.
5. The room was super spacious and clean. You can push the two beds together, and the bathtub is big enough for two adults to bathe comfortably.
6. The breakfast offered a wide variety of choices, and the service was excellent. Don't miss out! It's open from 6:30 AM to 10:30 AM.
MM236470****The facilities are quite old, and for the price, there's no lake view, just a street view that's not aesthetically pleasing at all. There are no facilities for families with children. The first floor is full of shops, which feels very commercialized.
Most importantly, there are too many rules, and the staff are inflexible. Check-in time is rigid, they start clearing up before the mealtime is even over, and you have to move your car out of the parking lot by 11:30 AM after check-out. It doesn't feel like they're willing to make any concessions for guests.
MM19453****The hotel is located on a mountain, and you can book a shuttle service to and from the high-speed train station. The lobby is very beautiful, and the rooms are spacious. For breakfast, you have the option of Western or Japanese cuisine.
GGuest UserRoom quite small even though they indicated 20msq. No space to put luggage, have to put on chair. Hotel indicated provided bicycle rental but when I check with them , they say only in summer time. Ask me to go Furano station to rent bicycles. But the bed is very comfortable.
GGuest UserIt was an enjoyable stay.
The lounge area still open till late with different small snacks at different time intervals.
Books are available for sales at the ‘library
JJanice Lim Mee LanThe hotel has a very immersive experience especially for families with young children. It is themed like the Asahiyama zoo. They also provide free shuttle bus service to the Asahiyama zoo. They have a public bath. Although I did not get to use the facilities, the hotel guests seemed to really enjoy it. It is located near the shopping street and walking distance to the Asahikawa Station. Behind the Asahikawa Station is a beautiful park and you can have lots of instagrammable photos taken there.
3300397****This is a somewhat older, traditional Japanese-style hotel. The lobby boasts grand and beautiful floor-to-ceiling windows with stunning lake views. The lower level offers a wide range of entertainment facilities and good drinks. However, the rooms and facilities are a bit dated. The majority of guests are Japanese families. The restaurant provides excellent lake views. Breakfast and dinner were decent but nothing to write home about. Given the limited dining options around Lake Toya, eating at the hotel is the most hassle-free choice.
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