Hotels With spa in Hokkaido, Japan

Hotel is in the city centre and quite close to the basement metro. We can walk to the beer museum and the tanukikoji shopping street nearby. It's also a short distance walk to reach the underground shopping shops, which was very convenient. However the hotel doesn't provide hot water refills at the lobby, refills are only reachable inside the breakfast diner. We ordered hotel breakfast for the first day of stay but not for the second and third night, but the breakfast diner's receptionist still kindly let us in for refills of the hot water. Breakfast is on moderate level and menu variety could be better still, regarding the price paid. Not much seafood options to be found, besides the mini sashimi don.

This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!

The hotel is located in Odori, not far from Odori subway station, and actually quite close to Sapporo Station, about a 9-minute walk. The area is relatively quiet but still has convenience stores and restaurants, so the location is pretty good. I booked a Cross Floor room with a view of Sapporo TV Tower. The room isn't huge, but just about big enough to open two suitcases. The hotel doesn't provide bottled water; you need to get drinking water from the dispenser in the elevator area. However, guests on the Cross Floor get complimentary access to the lounge and public bath, which is a big plus for those who enjoy a drink. The breakfast selection was a bit limited and didn't feature any particularly impressive dishes.

While the rooms were a bit small, the hotel boasts an excellent location right by the river, adjacent to Nusamai Bridge. Just two blocks away, the evenings come alive as a vibrant food and entertainment district. The hotel's public bath was impressively large, featuring a sauna and an open-air rotenburo. A fantastic bonus was the big screen TV in the rotenburo! Breakfast options were limited, but the food was delicious. Kushiro Station is a mere 10-minute walk away, and MOO Pier is even closer, just 5 minutes on foot. Overall, the convenience was outstanding!

The hot spring was great, the environment was clean, and the location was convenient. I'd definitely consider staying here again next time. The meals were also quite good with a nice variety.

Facilities: Great! Thoughtfully designed with eco-friendly and durable materials. Cleanliness: Spotless and immaculate, 360 degrees. Environment: Beautiful and charming. Service: Excellent attitude and very polite. The bath products and toiletries were high quality, and the Japanese-made cosmetic and essential oil skincare products were absorbed wonderfully 🧴

First off, the environment was great, and the facilities felt like a proper hotel. The deluxe single capsule space was also very comfortable. However, my room key, which was in its holder, went missing from my bed! When I went to check out after freshening up, I found the key holder empty. I retraced my steps for dozens of meters, but couldn't find it anywhere. I strongly suspect someone stole it when I went to freshen up and didn't close my curtain... Even though I've stayed in many hostels, I've never had anything stolen before... This card seems to be for accessing floors and the main door, not specific bed numbers, so everyone, please be careful with your personal belongings. Then, it was already checkout time, and I was charged 2000 yen for the lost card. The most frustrating part was when I came back to pick up my luggage. I was sitting at the counter next to the front desk for a few minutes waiting for someone, and then a middle-aged lady from the front desk specifically came over to tell me that after checking out, I wasn't allowed to sit in any of the public areas... I was practically kicked out, and my impression of the place instantly soured.

The environment is great, and the self-service check-in at the front desk is always assisted by a friendly staff member. The room is excellent. Although cleaning is done every three days, you can leave anything you want to be thrown away outside your door and the staff will take care of it. It's quite convenient, about a 10-minute walk from Susukino Station, and very close to the bustling downtown area. Tanukikoji shopping street is also just a 15-minute walk away.

We stayed at Nozo Hotel recently and were thoroughly impressed. The hotel is very new, and the rooms are extremely comfortable and well-designed. The onsen (hot spring) area is beautiful, surrounded by a serene environment, and the facilities are complete and modern. The staff Yuna and Deegli were all very polite and helpful, especially Yuna , Yuna went above and beyond to assist us. After we rented a car, we had trouble connecting it to Google Maps and our iPhones. Yuna worked really hard to find the solution for us and finally helped us successfully pair our iPhones with the car. Her patience and dedication were truly commendable . Because of this excellent experience, we will definitely choose Nozo Hotel again on our next trip. Highly recommended for anyone looking for comfort, great facilities, and outstanding service!

Very good ski and out hotel. Slope is just right beside and rental and equipment lockers are just in the basement of the hotel. Room is spacious. But do note that in winter, only centralise heater for the room, no aircon. Room was too hot, even after opening the window, had to request a fan. Onsen bath is good. Food choices are a little limited if your hotel package doesn't include breakfast and dinner, its cost quite abit. There isn't any nearby restaurants to eat. Nearest supermarket and town area is a 10mins bus ride but the limited time slot bus. [I went in April, its spring season so they cut down alot of bus timing.] At the lobby, theres a shop like a combination of mini mart and souvenirs shop. There's many things to look at in there.