Hotels With Spa in Hokkaido, Japan

The hotel has a back entrance that's much more convenient than the main entrance shown on Google Maps, especially when it's snowing, as it cuts down on outdoor walking. You just walk straight from Lithium Road 7-chome and cross a small street. We stayed in the new annex building this time, and the room was new and surprisingly spacious! It was also very clean. The hot springs are on the 9th floor of the main building and are very relaxing. All the front desk staff were very friendly. The hotel's location is great, with Aeon and 7-Eleven right downstairs. It's also within walking distance of Odori and Susukino. There's even an airport shuttle stop within a 10-minute walk. The only minor downside was that the Wi-Fi in the annex sometimes wasn't very smooth, and videos would buffer a bit.

Facilities: Excellent. The breakfast was a pleasant surprise, better than many hotel buffets. Cleanliness: Good. Environment: It's very convenient to walk around and explore the area. The bay view is absolutely stunning. Service: Very good. They even offer a pillow menu and aromatherapy choices in the evening.

I booked a triple room for a trip with my parents. The room wasn't huge, but the layout was very efficient and convenient. We were assigned a higher floor, so the view from the window was great and it wasn't noisy. What we were most satisfied with were the hotel's breakfast and hot springs. The hotel has three distinct restaurants, and the breakfast quality was truly excellent. We were lucky enough to stay for four nights, so we got to try breakfast at each restaurant, and every one of them deserves a 5-star rating. The only minor flaw (a personal preference) was that there was no freshly ground coffee; the coffee was served from a thermos, and the taste was slightly lacking. The hot springs are located on the 3rd floor of the hotel, and the environment is lovely. When we visited, there were very few people, allowing us to fully enjoy the hot springs and sauna.

The accessibility was excellent, located right in the heart of Susukino, Sapporo. It was close to the subway station, and there were many convenience stores, great restaurants, and shopping spots nearby, making it very easy to get around. The room, as is typical for Japanese hotels, was a bit small but impeccably clean, and the bedding was comfortable, which made for a good night's sleep. The staff were also very friendly and helpful, so overall, it was a very satisfying stay. I would definitely stay here again if I come back to Sapporo!

Located 10 mins walk from the Sapporo station. Easy to get to touristy places. Overseeing the TV station from the room. The public bath is great. We got a room on the cross floor, that comes with living room, meal counter and separate bath and toilet. That also gives us access to the lounge with very remarkable drinks and light bites.

This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!

Room is spacious and bed is big and comfortable. Love the memory foam pillow as well. Onsen is basic with just one 'pool'. Breakfast is the highlight of this hotel. You get to choose between 2 restaurants - buffet or Japanese dining. We stayed 2 night so we get to try both. I personally prefer the buffet as the variety and quality of food is really good. My husband prefer the Japanese dining it is less chaotic compared to the buffet restaurant as it has less people. Location is great. Walking distance to a few tourists attraction.

When I first entered the hotel room, my initial impression wasn't great; some of the furniture looked a bit old. However, after staying for two weeks, I grew to love it more and more. Firstly, Japanese hotels excel in service; everyone, from the top management to the housekeepers, is Japanese. This is a stark contrast to my experiences in Osaka where many staff were Vietnamese, in Nagoya with many Indians, or in Tokyo where the front desk was often staffed by people from India. The hotel has a public bath on the second floor, which was incredibly comfortable for a soak after returning on a cold winter night. The central heating in the room was very effective and cozy! The shower pressure was also excellent, genuinely good! I'm planning to come back next year for a month to see the snow! This is my top choice for staying in Sapporo.

Location: Unbeatable, right above Sapporo Station, truly offering 'seamless connectivity' to the station. It's incredibly convenient whether you're arriving from the airport via JR or transferring to subways and buses to various attractions. Service & Facilities: The front desk staff were very enthusiastic, and the check-in and check-out process was smooth. The hotel's (Japanese) breakfast is a major highlight; it tastes excellent and is well worth taking your time to enjoy. The Western breakfast was just average (nothing particularly different from other five-star hotels). Room & View: The view from the room's window is stunning, overlooking the entire cityscape of Sapporo. Although the room space feels slightly cramped for a hotel in the same price range (the room is a bit small), it's acceptable given the convenience of the location. Summary: For those prioritizing travel efficiency and city views, this is the top choice.

Probably the world’s best hotel with impeccable service rendered by superb warm & ultra friendly professionals. We can behold the most awe-inspiring & panoramic view of Lake Toya ⛰️ right from the comfort of our hotel rooms, New haven of happiness discovered on earth 🌈 Most grateful to Ms Harada San (Front Office) 🩷🩵whom went beyond the extra mile 🛼🛼 to create wonders & innovate lasting beautiful memories 📸 for our 🎂 & wedding celebrations 🥂🍾 with her magical touches. WOW, it’s truly unforgettable for a lifetime 😘 This is definitely the best place which warms our hearts 💕 in Hokkaido Sapporo Lake Toya 🇯🇵 & we desired to call “home sweet home” 🏡 during an icy cool winter ⛄️❄️ 🧊 . Most impressive oishi & extensive buffet spread with succulent fresh seafood 🦞🪼🦀🐙🐠 & Hokkaido waygu beef 🥩🍖 for pampering indulgence. There’s even an onsen hot spring spa on site but we shy shy to use. Highly recommended, excellent job well done ✅