Hotels With spa in Hyogo Prefecture, Japan

A very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.

We had an unforgettable stay at Matsuya in Kinosaki. From start to finish, everything was exceptional. The service was truly some of the best I’ve ever experienced—warm, attentive, and genuinely thoughtful. A special shoutout to Cho, a new team member from Vietnam who is studying Japanese. She was incredibly kind and made our stay even more memorable. Our room was spotless, beautifully appointed, and offered such a cool and authentic traditional Japanese experience. The kaiseki dinner was incredible—relaxing, beautifully presented, and absolutely delicious. We had an early train and couldn’t stay for breakfast, but based on dinner alone, I’m sure it would have been amazing. At check-in, we were given yukatas and traditional sandals to wear around town, which made the whole visit even more special. The onsens were wonderfully relaxing, and the town itself was friendly, charming, and exactly what we hoped for. I highly recommend staying at Matsuya if you want to experience the absolute best of Japanese hospitality, culture, and relaxation. Truly a highlight of our trip. We are a LGBTQ+ traveling couple and felt very welcomed.

We stayed at the hotel in October 2024. We took two rooms for two. Pros: 1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing. 2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself). 3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too. 4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel. 5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly. 6. There is a private onsen (we did not use it). 7. They give a free pass to 7 public onsen. They give discounts on souvenirs. 8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge. Nuances: 1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much. 2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.

The room was quite spacious, and the massage chair was a pleasant surprise – very comfortable to use. The room introduction was quite detailed, and it was my first time experiencing a traditional Japanese onsen ryokan. The tatami mats were interesting, and I slept well. The entire hotel felt like a museum; despite its age, it had a lot of character. I felt like I got a deeper understanding of Japanese culture, which I really appreciated. The service, apart from being led to our room with traditional Japanese bows and the room introduction, was mostly self-service. However, this was my first time staying at a 'one night, two meals' ryokan, so I'm not sure if all onsens are like this. We also didn't have large luggage, just our bags, so maybe that's why we didn't notice any issues with luggage service. On a positive note, the front desk immediately knew which pair of shoes were ours when we checked out, which was good service. On the downside, the room's air conditioning unit was so well hidden that it took ages to find, and I was cold for quite a while. The phone either didn't work or I couldn't figure out how to use it. Also, we booked the private onsen from 8 PM to 9:30 PM. After relaxing for a bit, it was already close to 11 or 12. The public onsen closed from 12 AM to 1 AM, so we couldn't use it. We needed about 8 or 9 hours of sleep, and breakfast was scheduled for 9 AM. After breakfast, from 9:30 AM to 11 AM, the public onsen was closed. When we asked, the front desk informed us that check-out was strictly at 11 AM and we couldn't use the public onsen after checking out. So, we missed out on the public onsen, which was a real shame and couldn't be negotiated. In any five-star hotel in any country I've traveled to, it's usually possible to discuss using facilities after check-out. But it seems traditional onsen ryokans are all this rigid. While that might be how Japanese people are, for a hotel of this price, and for clearly inexperienced foreigners (we were even reminded we wore our kimonos the wrong way), when asking about meal times, couldn't they have kindly informed us that we needed to plan our breakfast, dinner, and onsen times accordingly? The food was light and flavorful. I don't eat seafood, and they were able to adjust the meals to my preferences. Communication two months prior was very responsive. However, for us, it was a bit too plain; Japanese people would probably love it. This was my first trip with my husband after giving birth, and I had been looking forward to the onsen part for a long time. I was very happy on the check-in day, but not being able to use the public onsen on the second day was still a big regret.

Enjoyed our stay and experiencing our first onsen and kaiseki! They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site. Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style. Quiet, clean and futon bed was surprisingly comfortable. It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them. It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations). A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.) Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.

I had low expectations for this trip and was pleasantly surprised! Firstly, the town itself is so beautiful and cozy, you can take your time and just enjoy it! Secondly, the hotel is top-notch! The service and politeness of the staff are amazing, and the hotel's interior and courtyard are beautiful! The onsen at the hotel is stunningly beautiful, with everything thought out to the smallest detail! The rooms are very authentic, as is everything else, and the breakfast buffet is amazing! The transfer service was also well thought out, and of course, the yukata is simply wonderful and fits every size! I can go on and on about how much I enjoyed it! Thank you!

This was our top choice hotel for summer school in Kobe, and the school bus stopped right downstairs, making daily commutes incredibly convenient. The hotel's location is excellent, about a 15-minute walk from Sannomiya. Getting to Shin-Kobe Station for the Shinkansen, Sannomiya Station for the JR lines, or simply taking the subway from downstairs is all very easy. There are also bus stops right outside for trips to Rokko or Sannomiya. You can also catch a bus from Shin-Kobe Station, accessible via a connected walkway, to areas like Umie, Kobe Harborland, and Meriken Park. Even trips to the outlet mall and Kobe Airport are easily manageable. So, transportation truly is a breeze. The hotel itself has a good number of rooms, and the front desk area is grand, spacious, and open. There was a minor hiccup during check-in, but the staff resolved it immediately. We stayed on the 29th floor, the highest non-executive floor, which was relatively quiet and offered fantastic views. We could see the Nunobiki cable car station right next door and the ocean in the distance. At night, enjoying the city lights from our room was truly delightful. The room was a good size, offering plenty of space to move around, and even had a sofa and a desk, which was perfect for my daughter to do her writing. The two complimentary bottles of mineral water each day tasted great, and the aluminum cans were very light to carry out. The shower had excellent water pressure, making both showering and bathing very comfortable. The hairdryer was a little weak, though, taking a bit of time to dry hair. Hotel breakfast was an absolute highlight! First, I want to commend every single dining staff member for their meticulous and thoughtful service. We dined in the restaurant every day during our half-month stay, and after just a few days, the staff recognized us. They would always smile and greet us proactively when we entered and exited the restaurant, which felt very welcoming. The breakfast itself was incredibly rich, with a full selection of vegetables and fruits, both in quantity and quality, making the breakfast-included option highly recommended. During this time, we did cause a little trouble once or twice 🙏 and we are truly sorry for that. However, the staff were incredibly friendly and responded very promptly, which deeply touched my daughter and me. Thank you again for your hard work; your service was truly exceptional! The housekeeping staff were also very thorough and attentive. Every day, as soon as I hung the 'do not disturb' sign and left, they would immediately spring into action. By the time I returned, the room was already spotlessly clean. We hope to have the opportunity to stay here again for a while next year.

The hotel is easy to find, right next to the Nanjing Ding plaque. The alleyways nearby are full of food options, which is very convenient. The front desk staff speak both English and Chinese, so communication was not an issue at all. The hot spring has long opening hours, and there's a washer and dryer available, so you can check from your room when it's free before heading down. I've stayed at Dormy Inn several times, and I personally feel that as long as the location suits your needs, you can book blindly without worrying about a bad experience.

Food was great and Eri-san was very friendly and helpful. The room was really clean and love the private onsen with amazing view. I love how attentive Eri-san was as well, the timing in which the next meal came was impeccable, allowing me to enjoy the food thoroughly. Other ryokans I have stayed before (despite being more expensive), the breaks between the food served was very short and it felt like I was rushing to eat. The outdoor hotspring bath was great and perfect for people who cannot stand too high temperatures. Unfortunately, when we wanted to dip in Gekkoen's more traditional and older outdoor hotspring, it was being cleaned. Would love to try dipping in it the next time we visit again.

General impression: This is a super decent house with an excellent view of the kinosaki village. You could feel the management put lots of efforts to maintain the best comfort of every guest and the whole team operated under warm & effective process. While we are having breakfast or dinner in the dining area, their staff make a very efficient turn to change our yukata, towels, bottles of water, making up mattress on our room.That impressed us so much! Onsen quality: The onsen inside the house is well managed and run until mid night. We can go outside with the free pass of public onsens, but we also enjoy ourselves in the in-house onsen because of more accessories provided there. You can feel the onsen owner care about guests more than the public onsens outside. Dining experience: We enjoyed the half board experience for 2 nights, especially the 2nd night with the tajima beef sukiyaki. The flavors & taste feed us well. Though breakfast is a bit simple, but we could make up some room in our stomach to enjoy snacks or ice-cream in the village. My friend & I would definitely give 5 star rating to Yamamotoya, and will recommend our friends to visit you again.