Hotels With Spa in Kyoto Prefecture, Japan

This is also a Mitsui Garden Hotel, but unlike the typical 'Japanese' style I usually associate with them, it's much more modern. The public areas are excellent, and the steam room and sauna are definite highlights! They also maintain that modern aesthetic. All the showers are stand-up. The decor and material quality in the rooms and on the guest floors are a bit subpar and overly simplistic. Because the 'base color' is so dark, it tends to show dust bunnies more easily (not necessarily dirty, but it doesn't look good) 😂. The bed, however, is comfortable, and the curtains are great at blocking out light (though it's a shame the windows don't open, I just wanted some fresh air). The TV is high-definition, but its use is limited if you're out all day. The hotel is conveniently located near a bus stop, making it easy to get to attractions like Kiyomizu-dera and Eikan-do. It's actually not far from Shijo and Kyoto Station; on a nice day, you could easily walk, but if it's cold, judge your own stamina. The Gojo subway station entrance, right outside, isn't very friendly for those with large luggage as there's no elevator. Overall, the hotel service deserves a thumbs-up. The front desk staff, both male and female, speak good English and are very friendly and proactive in offering assistance. I noticed a larger number of Western guests during my stay. Just a heads-up: room trash is only collected every two days.

When I booked the hotel, I specifically requested a high floor. The standard check-in time was 3 PM, and our family of three arrived around 3:45 PM to check in. To my surprise, the front desk attendant, a tall Japanese man wearing glasses, assigned us a room on the lowest possible floor, the second floor. I communicated with him for about ten minutes, reiterating our request for a high floor. The front desk attendant was very arrogant, claiming that our reservation didn't show any request for a high floor and insisting that the hotel was fully booked for the day. He said that if we wanted a high floor, we would have to switch rooms tomorrow. Of course, we understand that high floor requests depend on the hotel's availability on the day, but this hotel has around 400 rooms, and we didn't arrive late at night. The hotel has nine floors in total; we would have been perfectly fine with a room on the 4th or 5th floor, especially since we were staying for three nights with a child. If it were just one night, we might have just put up with it. Despite our efforts, the communication was fruitless. After going up to the room, I called the front desk again to request a room change. Less than five minutes later, the same front desk attendant appeared with a room key for the 9th floor. So, we dragged our luggage and our child up to the 9th floor, only to find it was the very last room, furthest from the elevator. Later, I contacted Trip.com's customer service, who were very helpful and contacted the hotel. The next day, the front desk informed us that they could arrange a room closer to the elevator, but we had already unpacked our luggage, so we decided not to switch rooms again. The front desk then offered us a complimentary room cleaning for the day. All in all, the entire check-in process was incredibly frustrating. It felt like that front desk attendant was intentionally making things difficult for us! On a positive note, the hotel's location is excellent and convenient for getting around. The breakfast was similar to other Dormy Inn hotels, and they also offered free ramen at night. However, the dining area was extremely crowded due to group tours. The variety of hot spring baths was better than other Dormy Inn hotels, but there were no semi-outdoor baths.

I stayed at Urban Hotel Kyoto Shijo Premium for two nights and had a really enjoyable experience. The room was very clean and well maintained, and the space was more generous than expected, making the stay comfortable and relaxing. The pricing was very affordable for what was offered, especially considering the excellent facilities available. The public bath was a great way to unwind after a long day of sightseeing, and the gym and washing area were very convenient for travelers. Service from the staff was excellent throughout my stay—friendly, professional, and always willing to help. Overall, this was a fantastic stay and great value for money. I only wish my stay could have been longer, and I definitely hope to return again in the future.

The hotel is full of design flair, truly befitting Kyoto. The garden views are absolutely stunning, and the rooms are very spacious. The onsen (hot spring bath) is spotlessly clean with a large pool. Overall, I'm extremely satisfied. It's surrounded by charming Kyoto shops, making it super convenient for shopping. I'll definitely choose this place again next time. The only downside is that the elevator has a rather pungent, almost urine-like smell, which is quite odd.

Excellent place to stay. Free public bath spa in the hotel. Plus: PJs and extra toiletries like makeup remover, cotton pads provided. Lunch: Good lunch buffet with homemade tofu. Value for money. Laundry: Coin machine at 400 yen a cycle. Good value. Venue: Walking distance to huge local supermarket, pharmacy and a nearby neighbourhood mall, BIV. Near the world heritage Nijio Castle. Bus stop just outside. Feels safe in coming back late as the hotel is just next to the main road.

Overall a very positive experience. Room was spacious, comfortable and clean. The hotel assisted in my additional request perfectly and made us have a very warm and enjoyable stay. The breakfast buffet also had a good range of foods to choose from including western menu choices and some Japanese choices as well. I would love to come back!

The hotel is right next to Kyoto Station, just a short walk across a small road, which is incredibly convenient for transport. The decor is new, and the rooms are spacious. The hotel clearly strives to offer good value through its design and attention to detail. However, the public areas are quite small and don't offer much in terms of amenities or space to relax. A significant drawback is that none of the rooms have a view; the windows look directly out onto the walls of adjacent buildings, which feels quite confining and uninspiring.

The hotel completely exceeded my expectations and added many wonderful memories to my trip. Facilities: Everything is relatively new, and I noticed it's very accessible for people with disabilities, with easy wheelchair access. The front desk also has bar seating, and there's a lovely outdoor garden that even has heat lamps at night. Cleanliness: It's exceptionally clean, and the housekeeping service is excellent. Ambiance: Very aesthetically pleasing and made me feel very comfortable. Service: Absolutely outstanding. Every staff member was polite and courteous, and they responded quickly to any questions I had. If I come to Kyoto again, I will definitely choose this hotel.

The hotel is located near the Kyoto station. Service was excellent. I thoroughly enjoyed my stay. It was perfect for a solo traveller like me. They also have an onsen and sauna room.

An experience that exceeded my expectations! It seems there are only two garden-view rooms per floor, and the balconies are fully equipped and well-utilized, not just for show. As a Virgo detail-freak, I absolutely loved it! My friend and I were both very satisfied. The room facilities were amazing in every aspect! The location is excellent, within walking distance of famous attractions like Gion. The super popular dumpling restaurant across the street had no line when we went between 4-5 PM! It was delicious! However, the hotel's front desk staff and servers didn't seem to have much hotel experience; they were a bit unfamiliar and didn't quite understand service. Our room key didn't even work upon check-in... but they all had very good attitudes.