Hotels With spa in Nagano Prefecture, Japan

Super convenient location but note that free parking is not available. Recommended to park at the carpark behind (1min walk away) for 900 for entire night compared to 1200 at the carpark just beside the hotel (but it gets full fast in the evening). Plentiful of amenities provided and late night supper (especially enjoyed this greatly!). Kinda unfortunate they do not have outdoor bath but for the price is understandable. It's already not bad. Massage chair is available but require queuing. Dryer is 100yen per 15mins

The room size was good and the beds were very comfortable. The view in the room was a highlight, overlooking a beautiful green garden with mountains in the background. Walking around the hotel was very enjoyable. The entire area is lush and green, and there is also a lake which adds to the atmosphere. There is an activity area as well, although it is mostly designed for kids and requires an extra fee. Bicycle rental is available, but it was surprisingly expensive, probably the highest I have seen in Japan. The onsen was unfortunately closed for two out of our three nights. We were able to use the onsen at East hotel, but it was not as good as the one in our hotel. A nice touch was the coffee. There is a popular coffee shop in town called Mikado, and the hotel provided their drip coffee for free every day. It was excellent, and when we asked for more, they kindly provided it again at no extra charge. There is also a FamilyMart inside the hotel, which carries some unique regional products. That was quite interesting and a nice detail. The shuttle bus service was always on time, and the drivers were kind and friendly. The nearby shopping mall, which is part of the hotel area, offers many popular brands at relatively good prices. It feels more like an outlet, with slightly older products, but still great for shopping. There are also a few good restaurant options within the mall. I did not have breakfast at the hotel, so I cannot comment on that. Overall, it was a good stay.

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

Worthy, nice food and service. I love every details they put, walking on tatami and great decoration. And I can say this chain is one of the best hotel in japan. - Even room is small but lower bed makes it more spacious. And with no view room you still got sunlight dont worry. - Location is good, walkable from the station. - Breakfast is amazing! Freshly fried Tempura is authentic, also Gyudon and others also great. I love apple juice too. - Dont forget night soba and treats after onsen. - Onsen is good too but only indoor. - The rest area beside onsen is fantastic, in the morning with the view of Japanese alps they even have name of each mountain so cute. - Tips for restaurants nearby, there are izakaya food court like gathering all izakaya in one place and yiu can choose what you like

Love this ryokan! The service was just amazing! We arrived the ryokan feeling cold and asked where we could get some heat pads and was told that since the ryokan provides free shuttle to train station, they could send us to convenient store. And before it, the staff came back with some mini heat pads for us to use for the meanwhile. There was also paid shuttle to snow monkey park (500 yen per pax one way) that you can arrange with them. We had a tatami room, it was spacious and the staff came to the room to do the check in and served tea and welcome snack to us. The ryokan guests are entitled to go to nine onsens around the area for free. The ryokan provides yukatas and all necessities for it. The meals were sumptuous and super yummy. Overall, a fantastic ryokan experience for us!

This was my first time in Karuizawa, and I booked this hotel without knowing anything about it. To my surprise, it felt more luxurious than I expected, especially since it was a family trip abroad that we planned about a year ago, so the price wasn't overly expensive either. The hotel's design and the breakfast, which exceeded my expectations in terms of quality, made me want to stay here again if I visit Karuizawa next summer!

I stayed in a twin room on September 1, 2025. It was very busy with tourists, and the front desk was congested. The food buffet was more about quantity than quality, so I ended up overeating. I could hear the movement of guests on the floor above me and the sound of water leaking from the drain pipes. Water was leaking from the floor of the unit bathroom. The toilet was child-sized, and the hot water was a little hot, but I would definitely stay here again.

Stepping inside, we were greeted by the iconic stove, and a thoughtful warm drink, which was a lovely touch. The service was very welcoming. The room, for Japan, was quite spacious and even had a balcony, though it was bare in winter. Both breakfast and dinner were extensive. Dinner, which we pre-booked, was a standout with its distinctive and delicious Western cuisine.

This is a popular hotel that is always fully booked. The breakfast buffet has a wide variety of dishes and is delicious. And although the bath isn't particularly large, I love the panoramic view from the top floor!

They kindly upgraded our room on the day of arrival! The location was super convenient for getting anywhere, and my boyfriend and I really enjoyed the private bath, which had flexible hours. There was coffee and tea available at the front desk, which we took with us when checking out. It's a really great hotel!