Hotels With Spa in Nuevo Leon, Mexico

Very nice hotel with good breakfast and nice personal. It’s better to choose the breakfast with all, the price difference is quite small. If you are going with your car, you can park inside, they have a private free parking. Good location in Monterrey. The room is big and clean, also the bathroom.

I was rushing to attend a wedding at the Hotel SAFI Metropolitan that is next, and despite the neighborhood, it was very difficult to find the salon, as it was necessary to pass a shopping center, to raise an elevator to floor 4, to get out to a parking station, and then walk to another lift that climbs up to floor 7. The phone didn't work to call the reception, which I had to report by phone several times, and after two hours they were to change the cellular batteries to the phone to work. The bathroom had several water leaks, and as the door of the bathroom was not closed well, the bathroom and the closet area were flooded.

Save your money and book a different hotel. This place was loud in the weekends. There’s a mall adjacent to the entrance that has restaurants on the patio that all had live bands playing until the late hours of the night. The hotel service was lacking. I asked for towels 3 times and never received any. My wife noticed dust, dirt and nail clippings on the floor in our room. The food for the breakfast buffet was not impressive. They don’t offer COVID tests, but they’ll call an outside company to come to your room. The front desk said it would be $60 per person and the nurses that admitted the tests said it was $80 per. I asked for a shuttle to the airport (they charged me 380 pesos = $18) and thought they’d send us in one of the shuttles they have parked outside the hotel. No, they just called an Uber to take us; I could’ve done that and saved myself $10.

It was a suitable solution for my kind of business and work need, facilities are comfortable, careful and friendly management staff service staff with slim and good performance, The hotel is a very good place to recommend.

The Quinta Real is perfectly located in a safe, upscale, and clean part of town. It's location is surrounded by top-notch restaurants, a mall across the street, and fine hotel dining!! Respectful hospitality begins at the front door (Fernando), to the front desk (Judith, Vivinnia, Jesus), extends through everyone working in room service, reliable/safe taxi service (arrange taxi service with Fernando), and everyone on staff acknowledges you with a smile and ”buenos dias”. Hotel amenities were luxurious, accommodating, and the bed was like sleeping on a cloud! I particularly enjoyed the gym and pool, and my daily bucket of ”consumable” ice to go with my free bottled waters. Don't worry if you forget to pack a toiletry - they have them on the bathroom counter! I recommend a room with a jacuzzi - how nice it was at the end of my day to relax in the jacuzzi! I was treated like a queen and cannot wait to return! Thanks to everyone at Quinto Real Monterrey for a memorable vacation!

It’s in the city center, but it’s not at all noisy. After crossing the bridge is the commercial center, there are many to eat. Hotel breakfast is great, especially beef, miso soup!

We spent the afternoon and night here. Check in was fast and courteous. Room was large, clean and comfortable. Housekeeping did a good job. Management should buy new towels, wash cloths, etc. As thrill are becoming grey with age. Due to Covid, restaurant was closed. Room service menu had a big variety. Service was fast and polite. Food was very good.

Excellent location, pleasant facilities

I chose this hotel while processing my visa in Monterrey and found it very convenient due to its proximity to the mall, the embassy and downtown (and hospital if you had an emergency). Traffic could be bad going back to the hotel ONLY if your driver doesn't know the right way, which is to go straight instead of turning right at that junction (ave san jeronimo i think). 1 out of 5 ubers we rode turned right...and it was a loong wait indeed. Our room was clean and quiet, the beds soft, the internet fast and we had a safe and ref inside the room. The breakfast had good variety - and the omelette was superb. Patricia in the front desk was very helpful, and even provided help when I forgot something after I've already checked out. The area was very safe, and we walked freely even during the night. I didn't get a chance to go to the gym nor the pool. Overall a relaxing stay.

Very nice hotel with good breakfast and nice personal. It’s better to choose the breakfast with all, the price difference is quite small. If you are going with your car, you can park inside, they have a private free parking. Good location in Monterrey. The room is big and clean, also the bathroom.

I was rushing to attend a wedding at the Hotel SAFI Metropolitan that is next, and despite the neighborhood, it was very difficult to find the salon, as it was necessary to pass a shopping center, to raise an elevator to floor 4, to get out to a parking station, and then walk to another lift that climbs up to floor 7. The phone didn't work to call the reception, which I had to report by phone several times, and after two hours they were to change the cellular batteries to the phone to work. The bathroom had several water leaks, and as the door of the bathroom was not closed well, the bathroom and the closet area were flooded.

The Quinta Real is perfectly located in a safe, upscale, and clean part of town. It's location is surrounded by top-notch restaurants, a mall across the street, and fine hotel dining!! Respectful hospitality begins at the front door (Fernando), to the front desk (Judith, Vivinnia, Jesus), extends through everyone working in room service, reliable/safe taxi service (arrange taxi service with Fernando), and everyone on staff acknowledges you with a smile and ”buenos dias”. Hotel amenities were luxurious, accommodating, and the bed was like sleeping on a cloud! I particularly enjoyed the gym and pool, and my daily bucket of ”consumable” ice to go with my free bottled waters. Don't worry if you forget to pack a toiletry - they have them on the bathroom counter! I recommend a room with a jacuzzi - how nice it was at the end of my day to relax in the jacuzzi! I was treated like a queen and cannot wait to return! Thanks to everyone at Quinto Real Monterrey for a memorable vacation!

We spent the afternoon and night here. Check in was fast and courteous. Room was large, clean and comfortable. Housekeeping did a good job. Management should buy new towels, wash cloths, etc. As thrill are becoming grey with age. Due to Covid, restaurant was closed. Room service menu had a big variety. Service was fast and polite. Food was very good.

Save your money and book a different hotel. This place was loud in the weekends. There’s a mall adjacent to the entrance that has restaurants on the patio that all had live bands playing until the late hours of the night. The hotel service was lacking. I asked for towels 3 times and never received any. My wife noticed dust, dirt and nail clippings on the floor in our room. The food for the breakfast buffet was not impressive. They don’t offer COVID tests, but they’ll call an outside company to come to your room. The front desk said it would be $60 per person and the nurses that admitted the tests said it was $80 per. I asked for a shuttle to the airport (they charged me 380 pesos = $18) and thought they’d send us in one of the shuttles they have parked outside the hotel. No, they just called an Uber to take us; I could’ve done that and saved myself $10.

The first time I went to check in, the location was in the center of the city, and the surrounding area was very prosperous. There were shopping malls nearby, shopping nearby and business meals were all satisfied.

I chose this hotel while processing my visa in Monterrey and found it very convenient due to its proximity to the mall, the embassy and downtown (and hospital if you had an emergency). Traffic could be bad going back to the hotel ONLY if your driver doesn't know the right way, which is to go straight instead of turning right at that junction (ave san jeronimo i think). 1 out of 5 ubers we rode turned right...and it was a loong wait indeed. Our room was clean and quiet, the beds soft, the internet fast and we had a safe and ref inside the room. The breakfast had good variety - and the omelette was superb. Patricia in the front desk was very helpful, and even provided help when I forgot something after I've already checked out. The area was very safe, and we walked freely even during the night. I didn't get a chance to go to the gym nor the pool. Overall a relaxing stay.

This hotel really misses the mark. They're trying hard for a minimalist vibe, and I dig that. However, they cheaped out on the finishes and the (relatively new) hotel has not aged well. The floors, furnishings, and fixtures are worn: scuff marks on the floors and furniture, loose and cheap fixtures in the bathroom, toilets that flush intermittently, bad wifi throughout the hotel, A/C that turns you into a popsicle and doesn't adjust... I only had breakfast at the restaurant but it was mediocre. It's not at all what I expected from a hotel like this. It was your basic eggs, beans, fruit plate you'd get at somewhere like VIPs or Martin's, except not nearly as good. This hotel might be cool if you're here on vacation with your girlfriend, but who the hell comes to Monterrey for vacation with their girlfriend? I get the feeling that whoever was the money behind this hotel had a wife who had a friend that claimed to be a ”designer,” and that's who got the gig to design this place. But she was in over her head and completely failed. If you're going for the mega-mamon, I'm-From-San Pedro-And-My-Family-Is-Important vibe, you can't do it with Ikea furniture. In short, it just doesn't work, especially for the price. The only bright spot was the maid service. Even though they missed my room and didn't come by until 5:00 PM, it wasn't their fault and they were very friendly and efficient. No chance I'm staying here again.

It’s in the city center, but it’s not at all noisy. After crossing the bridge is the commercial center, there are many to eat. Hotel breakfast is great, especially beef, miso soup!

Excellent location, pleasant facilities

We went to the dining room Sunday morning, it was buffet breakfast, we stopped to serve and already when we finished and we were ready to retire, my wife realized that there was no longer her bag, we went to reception and they gave us no kind of help, They told us they could not show us the rooms (which were outside the dining room because they don't have inside) that it could only be by court order and we had to make the complaint but nothing was resolved

We hosted last year and returned again, we found the same details last time. The person responsible for the hostel area could not give general information, there were no ice machines in each floor and more than once we asked for reception assistance and never answered the phones. The staff were very careful, as well as the roommates and special congratulations to a older gentleman who brought us to the room a cun for our baby, was very friendly and service.

Best customers service received in a long while. All employees were very attentive and polite. Front desk and restaurant services were fantastic. I will be choosing this as my home property. Well done! The location allows you to go out for a nice walk, get back use the nice pool and or enjoy their spa services. For sure this place is top of the line.

Odelan at the restaurant is the best! Every morning he was very detail oriented when assisting me and making sure I had all that I needed. The whole staff at this hotel is very hospitable and accommodating.

It was a suitable solution for my kind of business and work need, facilities are comfortable, careful and friendly management staff service staff with slim and good performance, The hotel is a very good place to recommend.

We always choose this place when we travel in Mexico. We always get a good night sleep before flying out. Great costumer service and they are always on time to pick us up at the airport! Thank you. Gracias a todos del hotel!

This palce was very clean, staff was friendly, everything worked fine. The room was very spacious, and clean, we ate at the restuarant, food was very good and it wasnt expensive. It is very close to airport which was great and they provided shuttle to and from airport.

They are in the process of refurbishing the whole place which means the reception area, bar and general space is either closed or a temporary fix in place. They needed to do something to modernize the place as there are many new hotels now in the local area. Thankfully there is a good restaurant/bar connected to the hotel. Water pressure is poor so showers not great. Rooms are nicely done and very comfortable. Staff are friendly and helpful. Good location for the airport and the industrial area around it.

I have stayed here multiple times over the years and given good reviews. This trip, I just want to run away. One elevator is broken so their strange key card elevator system is unbearable. I usually use stairs, but they are off-limits here. The elevator requires each person riding to a different floor to enter their key and press their floor. Take to long and the elevator will just start moving. Last night I was cold and hoped to warm my room a bit. It was a great idea, but my room has no setting for heating. I froze. That was bad. The worse thing was to wake up in the middle of the night and realize the water wasn't working. I went downstairs to tell the front desk the water wasn't working in my room and was told it wasn't working anywhere in the hotel, but they hoped it would be fixed in a few hours. The desk person did kindly offer me an extra bottle of water. Why so I could need the non-functioning bathroom even more. This evening the sounds of a party below are blasting into my room. The noise level outside the door of the party maxed out at 92.5 dB. So in a little over an hour the people in the party room will start permanently damaging their hearing. In the meantime my room quiet is non-existent. I don't know what has happened to this hotel, but run away and stay somewhere else. I spend about 125-150 nights a year in hotels. This is the absolute worst of the year. I am a long term IHG Rewards member. The hotel's complete loss of service and skill is horrific.