Hotels With Spa in Sinaloa, Mexico

Older resort, but clean had everything we needed. beach is very nice, not to many people, except on Cruise Ship days (cruise ship passengers are welcome here) very busy on these days. Staff - my experience mostly good, except a security guard Damien.. he came at us very angry waving his hands yelling at us, he was speaking in spanish (i know its the language there) but i had no idea what he was yelling about. As luck has it a lady and her husband helped with translation. The issue was my pool bag was open and laying on top of my stuff was a bag of nachoes (apparently not allowed on pool deck, i was never told this when checked in or any time during my stay) We were in hot tub when this all started, no where near my bag, and no one was eating the nachoes. we had just came up from the beach. My frustration, Why was Damien looking in my bag in the first place? Why did he not get a staff member that i could communicate with and simply tell us that nachoes was not allowed on pool deck? Why did he get so angry and make me feel like i had done something criminal? I did go to front desk and report, someone did talk to me and assure me that this would not happen again, and it didnt. The front desk did also tell me that the next morning i would get a call from the manager, but that did not happen. Damien ignored me for the rest of our stay. I am not a rule breaker, and i am not a complainer but this did have an impact on the rest of my stay, i was on edge and nervous that he would approach me in this manner again. The rest of the staff were kind. Location of hotel in golden zone would be hard to beat, you are right in the center of all resturants, and entertainment. Yes i would return Front desk should give all guests at check in a list of the rules.

We booked this hotel at the last minute because our AirBnB was a bust. Went here with a group of 6 women and booked the two bedroom suite on the 7th floor. This place was amazing! All of the staff were super nice and extremely accommodating from the restaurant staff to housekeeping, to the men who helped out on the beach in front of the resort. We enjoyed drinks at the Oyster Bar. Wouldn’t suggest doing this unless you wanna pay USA prices for shots. We left with an unexpected $100 tab! If you stick with mixed/frozen drinks it’s not as expensive. Would recommend a Miami Vice over expensive shots. Location is great within walking distance of a lot of places. Catching a ride is super easy because the taxis wait outside of the resort. This resort is right on the beach and has a nice seating area. Only gripe and why I took off one star is the vendors. It would be nice if the people working for the resort assisted with shoeing the beach vendors away. The amount of times I had to say “no” was ridiculous. They almost make it hard to really enjoy the beach. I had to pretend I was asleep so they would leave me alone. Definitely recommend this place for the staff and great room. The views were amazing, we were able to sleep to the sound of the waves and watch the most beautiful sunsets. Amazing staff. Great location. Clean room nice bathrooms.

I was there three weeks. Excellent location. SUPER STAFF. Had 9 th floor facing the water. CLEAN AS A WHISTLE!! Beach band was a bit much...Mexican polka...but that is not hotel's fault. Breakfast each morning was a super way to start the day. EVERYONE WORKED HARD TO MAKE MY STAY GREAT. The ”refrig in the room was not a refrig...it just looked like one. Staff replaced it, to no avail. TRAVELING WITH INSULIN, a non functional refrig was a concern. Hotel needs to address this!

The location of their private beach is the best in my opinion it’s so clean. The service of the hotel is too strict. I ran into problems because of the bracelet thing. One of my family members got her deers erased by being in the beach and she was stopped and asked to go to the reception to check if she was a guest at the hotel but we told the security to look at our bracelets and they were from the hotel and my grandmas was also fading yet he didn’t believe us so we had to go to the reception. It was time wasted that we had to deal with just for them to be yes they are guests. And then it happened again because the first time they didn’t change our bracelets when they should’ve have done that in the first place.

An inconvenience with cleaning but solved by the staff. Excellent service.

Recently we visited EDM as a golf group of twelve persons. We were warmly welcomed and all of our experience was exceptional. From the outstanding golf course and it's service personel to the villas and the comfortable rooms and great food.everthing was great. I never heard one negative comment from any of our group. Thank you to all at EDM for making our vacation great

The location is great, the pool area is very nice, and the restaurant ”condimento” is great during the breakfast buffet. However, I would not recommend the hotel for the following reasons: -My room was ugly, dated, and in bad condition. Additionally, there were bugs in the ceiling. -The hallways in the hotel smelled bad due to the garbage being stored outside on the bottom floor (I have pictures) and the open property next door having a garbage disposal area right next to Emporio hotel. -The valet parking took too long to bring vehicles to customers. -The bar was attended by young people unaware of customer service, the waiters and bartenders needed to be trained. Some waiters would charge you for drinks before delivering, and others would not. Most customers had to go to the bar because waiters did not approach anybody for orders or drinks. Lastly, the bartenders would play music randomly and stop/interrupt the songs if they did not like it, making it very annoying. -It was very inconvenient not being able to bring coffee, water, or food to my hotel room. I recommend the hotel for the breakfast buffet. It has a great view, and the service during breakfast was good!

Rooms are amazing and the food variety is impressive. All the staff is nice and always looking forward to help. (Sometimes at the pool the service is a bit different) Check in is fast and staff at the front desk are approachable and give you all kinds of tips.

I loved the view loved the service it was amazing their team is just awesome!! The girls Susan and Ana from reception saved me from certain starvation with that amazing breakfast they offer at the hotel’s restaurant I’m definitely making it my next year stop! That’s a fact

Older resort, but clean had everything we needed. beach is very nice, not to many people, except on Cruise Ship days (cruise ship passengers are welcome here) very busy on these days. Staff - my experience mostly good, except a security guard Damien.. he came at us very angry waving his hands yelling at us, he was speaking in spanish (i know its the language there) but i had no idea what he was yelling about. As luck has it a lady and her husband helped with translation. The issue was my pool bag was open and laying on top of my stuff was a bag of nachoes (apparently not allowed on pool deck, i was never told this when checked in or any time during my stay) We were in hot tub when this all started, no where near my bag, and no one was eating the nachoes. we had just came up from the beach. My frustration, Why was Damien looking in my bag in the first place? Why did he not get a staff member that i could communicate with and simply tell us that nachoes was not allowed on pool deck? Why did he get so angry and make me feel like i had done something criminal? I did go to front desk and report, someone did talk to me and assure me that this would not happen again, and it didnt. The front desk did also tell me that the next morning i would get a call from the manager, but that did not happen. Damien ignored me for the rest of our stay. I am not a rule breaker, and i am not a complainer but this did have an impact on the rest of my stay, i was on edge and nervous that he would approach me in this manner again. The rest of the staff were kind. Location of hotel in golden zone would be hard to beat, you are right in the center of all resturants, and entertainment. Yes i would return Front desk should give all guests at check in a list of the rules.

We booked this hotel at the last minute because our AirBnB was a bust. Went here with a group of 6 women and booked the two bedroom suite on the 7th floor. This place was amazing! All of the staff were super nice and extremely accommodating from the restaurant staff to housekeeping, to the men who helped out on the beach in front of the resort. We enjoyed drinks at the Oyster Bar. Wouldn’t suggest doing this unless you wanna pay USA prices for shots. We left with an unexpected $100 tab! If you stick with mixed/frozen drinks it’s not as expensive. Would recommend a Miami Vice over expensive shots. Location is great within walking distance of a lot of places. Catching a ride is super easy because the taxis wait outside of the resort. This resort is right on the beach and has a nice seating area. Only gripe and why I took off one star is the vendors. It would be nice if the people working for the resort assisted with shoeing the beach vendors away. The amount of times I had to say “no” was ridiculous. They almost make it hard to really enjoy the beach. I had to pretend I was asleep so they would leave me alone. Definitely recommend this place for the staff and great room. The views were amazing, we were able to sleep to the sound of the waves and watch the most beautiful sunsets. Amazing staff. Great location. Clean room nice bathrooms.

I was there three weeks. Excellent location. SUPER STAFF. Had 9 th floor facing the water. CLEAN AS A WHISTLE!! Beach band was a bit much...Mexican polka...but that is not hotel's fault. Breakfast each morning was a super way to start the day. EVERYONE WORKED HARD TO MAKE MY STAY GREAT. The ”refrig in the room was not a refrig...it just looked like one. Staff replaced it, to no avail. TRAVELING WITH INSULIN, a non functional refrig was a concern. Hotel needs to address this!

The location of their private beach is the best in my opinion it’s so clean. The service of the hotel is too strict. I ran into problems because of the bracelet thing. One of my family members got her deers erased by being in the beach and she was stopped and asked to go to the reception to check if she was a guest at the hotel but we told the security to look at our bracelets and they were from the hotel and my grandmas was also fading yet he didn’t believe us so we had to go to the reception. It was time wasted that we had to deal with just for them to be yes they are guests. And then it happened again because the first time they didn’t change our bracelets when they should’ve have done that in the first place.

An inconvenience with cleaning but solved by the staff. Excellent service.

Recently we visited EDM as a golf group of twelve persons. We were warmly welcomed and all of our experience was exceptional. From the outstanding golf course and it's service personel to the villas and the comfortable rooms and great food.everthing was great. I never heard one negative comment from any of our group. Thank you to all at EDM for making our vacation great

The location is great, the pool area is very nice, and the restaurant ”condimento” is great during the breakfast buffet. However, I would not recommend the hotel for the following reasons: -My room was ugly, dated, and in bad condition. Additionally, there were bugs in the ceiling. -The hallways in the hotel smelled bad due to the garbage being stored outside on the bottom floor (I have pictures) and the open property next door having a garbage disposal area right next to Emporio hotel. -The valet parking took too long to bring vehicles to customers. -The bar was attended by young people unaware of customer service, the waiters and bartenders needed to be trained. Some waiters would charge you for drinks before delivering, and others would not. Most customers had to go to the bar because waiters did not approach anybody for orders or drinks. Lastly, the bartenders would play music randomly and stop/interrupt the songs if they did not like it, making it very annoying. -It was very inconvenient not being able to bring coffee, water, or food to my hotel room. I recommend the hotel for the breakfast buffet. It has a great view, and the service during breakfast was good!

Rooms are amazing and the food variety is impressive. All the staff is nice and always looking forward to help. (Sometimes at the pool the service is a bit different) Check in is fast and staff at the front desk are approachable and give you all kinds of tips.

I loved the view loved the service it was amazing their team is just awesome!! The girls Susan and Ana from reception saved me from certain starvation with that amazing breakfast they offer at the hotel’s restaurant I’m definitely making it my next year stop! That’s a fact