Very good service by Sunway staffs, all smiles and patience and friendly with kids. My son is very happy from enjoying this Lost world zoo trip! 5 stars
You can only check in after 3pm due to their small amount of rooms, so DO NOT come earlier! But the staff are really good to call me when room is ready so I really appreciate that.
The location is also very good if you are planning to go Lost World, but other than that it is a pain in the ass to travel to old town or central area of Ipoh for good food, just secluded area. Prebook Jeff Cellar since it's in the same area if you want high end but good food. Sunway should not only sell their own products (white label) but also should include things outside like chips or medicine. Not really convenient when all the ground floor of hotel / inside Lost World doesn't have midnight snacks that isn't Sunway branded 😂
If your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).
It is a very beautiful beach resort. Check in and checkout were very smooth. Rooms were clean with a nice beach view. It has a good water park for children to enjoy. It also has a big swimming pool for adults and adolescents to swim in. It also has a kids play room for kids to play around. The beach was well taken care off just for an evening walk to enjoy the sunset and morning scroll. Finally there is a staff member, Laila to whatsapp us at anytime in case we have any problems during our stay.
The room was a bit of dusty on certain parts such as under the dressing table inside the toilet, window. The hot water shower doesnt seem to function well as the cold and hot water is just the same. However, the staff was very helpful as on the earlier stay, the room air conditioner doesnt seem to function well and the assists us for that. The room was decent with good view. Other than that, we had a good stay and breakfast was goooddd too.
My stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
We stayed here, just the two of us —
And honestly… it was everything we didn’t know we needed.
From the moment we arrived, it felt like the world slowed down.
Just nature, silence, and the two of us.
💧 The villa —
Private, peaceful, and beautifully designed.
We had our own natural hot spring tub… soaking in warm water under the trees, just talking, laughing, and sometimes saying nothing at all.
It felt intimate, real, and healing.
🧘♀️ The caves —
Meditation cave was so quiet, we could hear our own hearts.
Steam cave felt like a reset for the body.
We didn’t rush anything. Everything there teaches you to slow down.
🍽️ Jeff’s Cellar dinner —
This was the highlight.
Fine dining in a 260-million-year-old cave — just wow.
Romantic, calm, and full of little surprises from the chef. We’ll never forget it.
🌿 The overall experience?
It’s not just a resort.
It’s a space where two people can really reconnect — without noise, without distraction.
Just you, your person, and peace.
⸻
We came here to rest.
But we left with something more.
A calm heart. And a deeper love.
Thank you, Banjaran.
We’ll definitely come back — someday, maybe just the two of us again. 🕊️
It is a very lovely guest house with great atmosphere. Especially, I have to thank a staff who was on duty on 18th night shift sincerely. My grandmother was uncomfortable on that night, we were looking for pills to stop her stomach ache from the reception at around 3am in the midnight, the staff was very kind, he drove my sister to the nearest convenience store to get the pills and finally my grandmother felt better after that.
Good location, a few minutes drive from Taiping Lake. Nice apartment with ample space for 5 persons. Good service.
Good
36 reviews
7.7/10
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GGuest UserIt is a very beautiful beach resort. Check in and checkout were very smooth. Rooms were clean with a nice beach view. It has a good water park for children to enjoy. It also has a big swimming pool for adults and adolescents to swim in. It also has a kids play room for kids to play around. The beach was well taken care off just for an evening walk to enjoy the sunset and morning scroll. Finally there is a staff member, Laila to whatsapp us at anytime in case we have any problems during our stay.
GGuest UserThe room was spacious and comfortable, though parking was limited. The breakfast was delicious, and they offered free peanuts at the front desk.
YYEE CHEEIf your plan is to visit the Lost World of Tambun theme parks, this accommodation is spot-on. However, also because of the close proximity to the theme park and its operating hours from 11am to 11pm, if you have an infant or child that is sensitive to noise, it can still be heard in the unit even though windows and doors are closed. The unit looks quite new with living room and rooms cleanliness is good. Cleanliness of the both toilets as there are odor needs to be taken care of. Overall still happy with the unit amenities and facilities (playground, swimming pool, onsen, gym).
AAnonymous UserMy stay at the resort was amazing! If I could give it 10 stars I would. Hospitality was top notch, ambience was perfect. Maybe reduce Buggy wait time during seasonal time as we almost had a rift at the beach with an Asian family who were rude to us, acting like we didn’t belong there. Literally acted like they had the right to tell us not to get on one because they were a group. We didn’t know that as there was no visible queue and profiling bunch of random Chinese people to infer they are in a group would be stereotypical. I understand the resort cannot control the kind of people in their space however I brought it up with our guy at the receptionist who apologized for the situation. I will definitely be back here as I had an amazing time
GGuest UserThis is my 3rd time staying at the resort.
Belum Rainforest Resort is probably stand out because of it extraordinary nature surrounded by water and beautiful greenery. However there’s a lot of disappointment. Such as :
1. Room wasn’t as clean as a normal resort
2. Bathroom also outdated
3. No TV
4. No wifi despite password was given. Absolutely nothing can be access.
I strongly urging the management to get the progressional manager to manage the premises. I guess most guess paid for it luxury and enjoy the beautiful nature with activities such as hiking and boating.
Unfortunately this resort is deteriorating fast despite some amenities was newly installed. Such as the new restaurant that facing the lake.
Would come back again because this is the only place you can put up for night with proximity to the vast lake.
AAnonymous UserVery good service by Sunway staffs, all smiles and patience and friendly with kids. My son is very happy from enjoying this Lost world zoo trip! 5 stars
You can only check in after 3pm due to their small amount of rooms, so DO NOT come earlier! But the staff are really good to call me when room is ready so I really appreciate that.
The location is also very good if you are planning to go Lost World, but other than that it is a pain in the ass to travel to old town or central area of Ipoh for good food, just secluded area. Prebook Jeff Cellar since it's in the same area if you want high end but good food. Sunway should not only sell their own products (white label) but also should include things outside like chips or medicine. Not really convenient when all the ground floor of hotel / inside Lost World doesn't have midnight snacks that isn't Sunway branded 😂
AAnonymous UserWe stayed here, just the two of us —
And honestly… it was everything we didn’t know we needed.
From the moment we arrived, it felt like the world slowed down.
Just nature, silence, and the two of us.
💧 The villa —
Private, peaceful, and beautifully designed.
We had our own natural hot spring tub… soaking in warm water under the trees, just talking, laughing, and sometimes saying nothing at all.
It felt intimate, real, and healing.
🧘♀️ The caves —
Meditation cave was so quiet, we could hear our own hearts.
Steam cave felt like a reset for the body.
We didn’t rush anything. Everything there teaches you to slow down.
🍽️ Jeff’s Cellar dinner —
This was the highlight.
Fine dining in a 260-million-year-old cave — just wow.
Romantic, calm, and full of little surprises from the chef. We’ll never forget it.
🌿 The overall experience?
It’s not just a resort.
It’s a space where two people can really reconnect — without noise, without distraction.
Just you, your person, and peace.
⸻
We came here to rest.
But we left with something more.
A calm heart. And a deeper love.
Thank you, Banjaran.
We’ll definitely come back — someday, maybe just the two of us again. 🕊️
FFunalwaysThe room was a bit of dusty on certain parts such as under the dressing table inside the toilet, window. The hot water shower doesnt seem to function well as the cold and hot water is just the same. However, the staff was very helpful as on the earlier stay, the room air conditioner doesnt seem to function well and the assists us for that. The room was decent with good view. Other than that, we had a good stay and breakfast was goooddd too.
GGuest UserIt is a very lovely guest house with great atmosphere. Especially, I have to thank a staff who was on duty on 18th night shift sincerely. My grandmother was uncomfortable on that night, we were looking for pills to stop her stomach ache from the reception at around 3am in the midnight, the staff was very kind, he drove my sister to the nearest convenience store to get the pills and finally my grandmother felt better after that.
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