Hotels With Spa in Bagmati, Nepal

Good Location, Some Service Issues The hotel has a great location, only a short walk from the Thamel area, so we didn’t need to take a taxi to explore the surroundings. However, our room was very cold during our stay because the heating system was under maintenance. We called reception, and they kindly provided extra blankets, but it was still inconvenient. Temperatures at night and early morning were around 4–12°C, so we felt cold throughout our stay. We also experienced issues with the laundry service. The first laundry was fine, although we needed to call twice to have it delivered to our room. The second laundry was problematic. We were told it was completed and would be delivered soon, but even 20 minutes before checkout, it hadn’t arrived. When we asked again at reception, they informed us the laundry actually hadn’t been done due to a mistake. In the end, they offered to finish it and deliver it to our next hotel and waived all laundry charges, which we appreciated. On a positive note, breakfast was nice, and they had a good rotation of menu options each day. Overall, the location and breakfast were great, but the heating issue and laundry miscommunication affected our experience.

The rooms were clean and spacious, with a very comfortable bed and a much appreciated/needed balcony for drying the soaking clothes after our rainy hike. The service was quick and friendly, starting with the very nice security guard at the gate and ending with the front desk employees who were efficient and polite. The only real downside was that the hot water wasn't really working well at all in the shower, which was a bit of an issue considering I was in dire need of a good shower after my hike. But overall, a great value for anyone looking to stay in downtown Kathmandu in a convenient location!

The staff is warm, the breakfast buffet is rich in content, the facilities and sanitation are good, quiet, and the location is not far from the entrance of the scenic spot and walks to the Palace Square.

i love atmosphere in this resort: fresh air, clean...and cool. we came in summer so the sky was changing drastically by hours but we are still lucky can see snow mountains on first day. On 2nd day, it s foggy cannot see anything but it s great experience to see how ocean of clouds flying in front of us. Food is ok but a bit higher than outside. Service is good, staffs are trained, they understand customer's needs and well supports

This is the last hotel I stayed during my first business trip in Nepal. It is clean and service very nice, the room is well cleaned and towels and bathroom vs beds blankets all are highly standard clean . I feel comfortable here and happy . 13th floor have a nice place to have dinner . Happy to eat food of China type . Fruits are good and fresh . Top floor 15th also beautiful scenery. Very deserve to come and highly recommended. I admire the manager Shristi Manandhar, she is really an amazing manger for the hotel. We like her. Care about customer feeling and focus on improving hotel experience. Good job

Our trip was made even better by this hotel. We were treated to a welcome drink at check-in, which created a great mood. I liked that the prices in the minibar were not exorbitant, but quite reasonable. The view from the room to the valley was simply stunning! The staff was polite and helpful, always ready to help. There are many cafes and restaurants around the hotel, so there is always a place to eat deliciously. But the best thing is the roof! There you can not only admire the views, but also enjoy the food. By the way, in the summer you can swim in the pool. The breakfast was very tasty and filling, the buffet is beyond praise. My wife and I were very pleased and will definitely come back here again.

Near Patan, the service is very good, there is air conditioning, the surrounding is very convenient, there are big shopping malls and small supermarkets, there is a small bookstore nearby, there are many restaurants around. The top floor of the hotel is a terrace bar, the scenery is beautiful, you can walk to Patan Palace. The price is slightly higher than the surrounding area, but it is worth it.

The grounds of the hotel are beautiful and the service, as well as the food is excellent. The rooms however, are very old and small (we were able to change rooms after bringing this up with reception). The location is in Thamel and getting to nearby attractions is convenient

Front counter staff members are friendly, helpful and cooperative particularly Avishek (if I remember correctly his name) was fantastic and exceptional customer service. I should mention Salim who cleaned our room was very very polite, friendly and helpful. The room is big but the down size is the shower over bath. Bath tub is tiny and water does not go down to the drainage pipe caused water clogged. The breakfast items were limited and does not reflect five star standard. However the General Manger should look the breakfast menu by himself and should take appropriate action.

Great stay, really enjoyed my time in Shankar palace, clean and their breakfast spread is sooo good. Had one of the best dosa by their chef.