Cold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.
Amazing hotel with fantastic service. The lobby to the hotel is vast, grand and extremely clean and well maintained. All reception staff were extremely friendly and very helpful. The room was superbly clean and very well presented and large. The bed was so comfortable. Dressing gowns and slippers provided). The Gym was free to use anytime and the Spa was very nice and for the price (£5 per hour per person) was a fantastic price. The breakfast choice was vast with hot food, cold meats and cheeses, salads, breads, pancakes and other cakes, coffee, teas and various cold juices. The hotel is very well located right next to the Old Town Square which has plenty of restaurants and bars for a good night out. A perfect stay and I would 100% stay there again. 5 out 5 for me and would advise anyone looking to stay in Wroclaw to stay here. You certainly wouldn't be disappointed.
Hotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.
The hotel is about a 10 min walk from Wroclaw train station, and also about a 10 minute walk to the old town square where the Christmas market was. Perfectly situated I must say. The room was well maintained, and I really appreciated the wall in the bathroom that was heated (warm towel and clothes after shower in winter = bliss). The staff were all very friendly and helpful, sharing with us the map of the attractions and also bringing to our attention all shops would be closed on Sundays l. We had the most enjoyable stay here.
Mövenpick Resort & Spa Karpacz is a real pearl among mountain hotels. Located in the picturesque surroundings of the Karkonos, it combines luxury with the proximity of nature. The rooms are spacious, elegantly decorated and very comfortable, and the spa zone with swimming pools and saunas guarantees full relaxation.
The restaurant – is delicious, prepared with the highest care and fresh ingredients. The unique culinary attraction is the help of sommelier, which with great commitment advises perfect wines for food, making dinner an unforgettable experience.
Hotel service is extremely friendly and professional, and the atmosphere is full of peace and elegance.
It is a nice place with a nice view. You can see that the rooms are very well exploited when on one side of the rooms are quite new, however, it is already destroyed. The broken shower probably didn't hold such a movement :) There was no elevator and no access to the cage for the carriages - with the yearly child it was a kind of obstacle. In general, I can fly this object, but it has its mankaments.
Walking distance to market square but may take a while. Hotel is clean and the receptionist are welcoming. Luggage can be left on the lobby after checkout
Good hotel with a large room.
Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc.
We're used to it differently from other 5-star hotels.
Great
91 reviews
9.2/10
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GGuest UserAmazing hotel with fantastic service. The lobby to the hotel is vast, grand and extremely clean and well maintained. All reception staff were extremely friendly and very helpful. The room was superbly clean and very well presented and large. The bed was so comfortable. Dressing gowns and slippers provided). The Gym was free to use anytime and the Spa was very nice and for the price (£5 per hour per person) was a fantastic price. The breakfast choice was vast with hot food, cold meats and cheeses, salads, breads, pancakes and other cakes, coffee, teas and various cold juices. The hotel is very well located right next to the Old Town Square which has plenty of restaurants and bars for a good night out. A perfect stay and I would 100% stay there again. 5 out 5 for me and would advise anyone looking to stay in Wroclaw to stay here. You certainly wouldn't be disappointed.
GGuest UserGood hotel with a large room.
Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc.
We're used to it differently from other 5-star hotels.
Rrach_tThe hotel is about a 10 min walk from Wroclaw train station, and also about a 10 minute walk to the old town square where the Christmas market was. Perfectly situated I must say. The room was well maintained, and I really appreciated the wall in the bathroom that was heated (warm towel and clothes after shower in winter = bliss). The staff were all very friendly and helpful, sharing with us the map of the attractions and also bringing to our attention all shops would be closed on Sundays l. We had the most enjoyable stay here.
GGuest UserThe stay was absolutely fantastic. The breakfast is superb and has a lot of variety. The spa and the gym are on the smaller side, but both facilities offer everything you need. What I loved especially was the location close to the cathedral and how quiet it was for such a central location.
SSALAVAT82It is pleased to be on the Wroclaw for business trip reason.
It was a very nice hotel personals, good parking zone, and room refreshments.... There are a lot of cafeterias and restaurants near hotel and nice architecture if you like to walk....
GGuest UserGreat hotel, clean room and nice shower, coffee dispenser, comfortable bed and pillows and a really nice view of the river.
Very close proximity to the town, just 5-6 min walk in a quiet place.
Negatives are they need a deposit of 500 PLN, a bit too much and the area around is a bit deteriorated or there are road works around.
GGuest UserCold room and bathroom after check-in. The taps were set to the lowest possible setting. The bathroom stank of sewage. Breakfasts were very tasty, service was nice. The first elevator was out of order, the second elevator had a broken display and it was impossible to read which floor you were already on. I probably won't be back.
EeM.MHotel ładny, ale pod kątem wystroju pozostał w poprzednim stuleciu, wymagany byłby remont. Obsługa niezwykle miła i pomocna. Kuchnia otwarta do późna, jest smacznie. Dostępny jest parking oraz woda pitna do karafki uzupełniana samodzielnie w hallu na piętrze przy windach, jako fajne ekologiczne rozwiązanie problemu butelkowanych porcji.
GGuest UserUnfortunately, there were no German translations for food cards or other instructions!
The sports equipment was partially defect and not properly used.
Otherwise we liked everything very well!
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