It's been a while, but the memory is still vivid. The room was spacious, and breakfast was excellent – unlimited egg tarts! The capsule coffee was surprisingly good, comparable to freshly ground. Maybe I was just exhausted, but this last stop was pretty good. It started raining heavily as we left, marking the beginning of the rainy season, yet the taxi drivers didn't overcharge, which felt like a perfect ending!
I must have a soft spot for Portugal; even after 10 days, I still wanted more. So, I'm happy to express my gratitude to the places I stayed and the people who helped and served me! Wishing you all the best!
Hotel near Baixa,Lisbon13.3% of visitors choose this area
GGuest User2025.10.27
Such friendly and helpful staff in a beautiful hotel with wonderful amenities. Loved the spa and rooftop pool and sitting at the bar for an evening cocktail. The breakfast is worth it with so many delightful choices. Brilliant location in Lisbon close to shopping, parks, and to sightseeing. Very easy to get around by taxi or uber. Will definitely be back!
It is an old four-star hotel in a relatively quiet location. It is surrounded by residential buildings. It is 5 or 6 minutes' walk from the beach. The train station is 10 minutes away. Next door is a shopping mall for shopping, laundry, and supermarkets. It is more convenient. The hotel facilities are older and the rooms are on the thinner side. The bathtub design is not reasonable for showering. Water will spill out and wet the ground. Be very careful when entering and exiting. The air conditioner is either too cold or leaking. Parking, fitness and indoor swimming pools all require a separate fee. I have stayed in hotels in so many countries. Fortunately, this is the first time I encountered them. Fortunately, the hotel staff are very friendly and responsive. The thoughtful gift of a cake on my birthday is very nice😊 The breakfast is rich and delicious, and the bread is delicious. If you want to take a rest and vacation, it is a good choice👍
Ao nível do quarto tudo OK, a única falha é que tinha apenas um ventilador que não era suficiente para refrescar o quarto, seria necessário um AC.
O que mais desapontou foi que na zona de estar/salão de jogos nunca tinha ninguém para atender e a falta de limpeza da piscina e jacuzzi exteriores.
Mas no geral gostámos e tivemos uma boa estadia.
Todo o staff foi simpático.
Hotel near Baixa,Lisbon13.3% of visitors choose this area
GGuest User2024.12.15
Second stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
Hotel near Baixa,Lisbon13.3% of visitors choose this area
GGuest User2025.11.29
I had such a great stay at Luster Hotel. Everything from the room service to the breakfast was honestly wonderful. The room was really comfortable, and the staff were always helpful and friendly.
I also loved the swimming pools and the spa both were super clean and relaxing. Overall, it was just a really enjoyable experience, and I’d definitely stay here again.
Hotel near Baixa,Lisbon13.3% of visitors choose this area
GGuest User2025.03.22
The location is good, on the side of Liberty Avenue, very convenient for transportation, shopping and dining. The hotel room is big enough, the only thing is that the big bed is actually two small beds put together, not a real big bed
Excellent stay! We arrived early, our room was still ready, but the reception staff were concerned about our well-being, regarding food and comfort. They immediately gave us towels to enjoy the heated indoor pool, Turkish bath and sauna. We were alerted that rooms were available and were treated to a fantastic sea view. Very good breakfast. We loved it, we will go back and I recommend the Spa Relax experience.
Hotel near Baixa,Lisbon13.3% of visitors choose this area
DDaochuzouzoubahaha2026.01.04
Located in the heart of Lisbon, very close to the metro station, this hotel offers typical European 4-star facilities. The front desk staff are incredibly warm and attentive to guest experience, and there were even some fun interactions, haha! The breakfast isn't overly extravagant, but it does include standard hot items like bacon and scrambled eggs. Overall, I'd still recommend it, especially considering the attractive price.
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GGuest UserThe room is clean and tidy, and the area is sufficient. The front desk service is warm. There are not many barriers to communication in Portuguese and English.
The breakfast is purely Western style, and the egg tarts are also delicious.
Don't buy water from the bar. Two bottles of water are 15 euros. There is a supermarket next door in about ten minutes' walk. Water is very cheap.
NNuannuanIt's been a while, but the memory is still vivid. The room was spacious, and breakfast was excellent – unlimited egg tarts! The capsule coffee was surprisingly good, comparable to freshly ground. Maybe I was just exhausted, but this last stop was pretty good. It started raining heavily as we left, marking the beginning of the rainy season, yet the taxi drivers didn't overcharge, which felt like a perfect ending!
I must have a soft spot for Portugal; even after 10 days, I still wanted more. So, I'm happy to express my gratitude to the places I stayed and the people who helped and served me! Wishing you all the best!
DDill ChenThe hotel is clean and meets standards of Iberostar hotels if you’ve been to other ones, with pleasant scents in the lobby. Used the gym but it was small, with necessary equipments so was okay. Didn’t try spa but you’d have 1 hour free access if book in advance.
Service was relatively low-levelled throughout the stay. First night of arrival, there weren’t sleepers in the room and surprised that slippers at the reception were out of stock.
Second morning I was made to wait in front of the restaurant to have breakfast, with loads of available tables inside, which were not cleaned up on time. The staff didn’t maintain the queue in a good way, the line was cut in by two groups of guests, and there was even one group going straight into the restaurant, with the staff not noticing this or explaining to us. No caring was shown verbally for our waiting outside of the restaurant.
Third morning was told that there’s no breakfast booked with the room, but it turned out that the staff put wrong room numbers on the system when checking. The staff guided us to a table without cutleries prepared.
Reception staff were friendly yet not showing the best quality of service if the hotel is 5-star. Response time could be shortened.
Restaurant service was terrible given the above. No apologies made for the situations mentioned.
MM57901****The environment is invincible. There is the beach downstairs. It is very comfortable to run. There is a gym upstairs with complete equipment. The swimming pool is heated and suitable for children to swim.
김김유리You can walk to most of Lisbon's major tourist attractions, and the cleanliness and condition of the accommodation are both excellent.
However, the rooftop bar breakfast was one of the main reasons for choosing this accommodation,
but the white staff was extremely rude and unfriendly.
They seemed to ignore me even though I didn't speak English well.
There were many other staff members, but they didn't act like that and were friendly.
Ssusan ᐝAfter Sintra was ”abused” and went to Lisbon to rest, this hotel proved to be a good choice. The location is excellent, there are many shops and restaurants around, and it is very convenient to walk to the river and arco Augusta. The room is spacious, the various additional services provided by the hotel are superb, and I feel like I am back to the domestic hotel, such as drinking water and snacks in the lobby. The hotel also provides free breakfast to the room! The gym on the first floor is also a feature, and the surrounding environment is a Roman ruin! Special thanks to Mr. Nuno from the concierge for quickly arranging a comfortable car for me and a professional driver to safely deliver me to the concierge when I left the hotel to go to the concierge for the day I was forced to give up the pre-booked uber (the driver asked to cancel the order to pay in cash), Also very warmly recommended to me the restaurant he took his family to. In short, the four-night stay was very good and the hotel service was in place.
DDaochuzouzoubahahaLocated in the heart of Lisbon, very close to the metro station, this hotel offers typical European 4-star facilities. The front desk staff are incredibly warm and attentive to guest experience, and there were even some fun interactions, haha! The breakfast isn't overly extravagant, but it does include standard hot items like bacon and scrambled eggs. Overall, I'd still recommend it, especially considering the attractive price.
GGuest UserThe location is excellent, the reception, hygiene and services are all very good, except that the room is slightly small. It's very convenient to go out and walk around. There is French Veal downstairs, so it's best to make a reservation in advance. The dessert shop in the hotel is also delicious, not too sweet, and is worth a try. Breakfast is a la carte and very rich. Staying for two days can save a lot of money.
GGuest UserSecond stay in this hotel. This time I stayed for 3 days.
Things were ok but there were a couple of details that were not up to I expected.
Unfortunately, pool and steam room were still under renovations so only sauna was available.
One of the days, the cleaning lady took all my bath towels and forgot to replenish it and she just left me with only a single hand towel.
I had to do to the front office to ask for a set of bath towels to take shower. Shout out to Joaquim from front office, that he actually after his shift came up to hand me a new set of towels.
Also on the second day during breakfast I took an egg that was supposed to be boiled and after I cracked it, I made a mess of myself and the table, as the kitchen staff had put raw eggs on display, instead of boiled eggs.
I will still eventually choose to stay in this hotel as it has an amazing co-working lobby, a nice bar and an overall nice atmosphere, but these 2 events were not very pleasant.
AAnonymous UserIt is a very good hotel ~ the atmosphere is very good ~ the hotel with historical heritage is fascinating ~
The room is spacious and comfortable
It is a hotel worth visiting again~
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