Hotels With Spa in Tunis Governorate, Tunisia

This is my first time at this hotel. The location is excellent. I was pleasantly surprised by the well-maintained gardens, and the sea is clean in front of the hotel's beach. The staff is generally professional and welcoming. The ”luxury” of the beautiful entrance at reception level should also be reflected in the « superior rooms », it needs renovation, especially compared to a 5-star Tunisian hotel (ie The résidence hôtel not far from Verdi). We greatly appreciated the service and the extensive breakfast buffet, but not the à la carte restaurant, unfortunately it was a bad experience for our first night even though they tried to be nice, missing professionalism. Very good service at the souvenir shop. For the price I paid, I’m satisfied.

The hotel is located in the best area of ​​Tunis, right in the lake area, with complete surrounding facilities and good security. The hotel rooms are well-equipped, large and comfortable.

The hotel staff knocks on my door around 9 or 10 every morning just to get towels, and I've been woken up several times already. This is the first time I've seen this. It's very difficult to communicate with the staff since they don't speak English.

You need to go through security to enter the hotel, and it feels very safe. The hotel provides free drinking water, which is rare in Tunisia and many four-star hotels do not have it. The front desk service is warm and thoughtful. You can have a bird's eye view of Tunis from the ninth floor.

The hotel is very modern and stylish. However, some rooms are more spacious than others. The breakfast service was nice, however the restaurant gets very busy at night and service can be extremely slow. Hotel staff are extremely kind and helpful, however the hotel doesn't cater very well for visitors with special needs like the disabled or elderly with limited mobility. For example there are no porters or staff to help with luggage.

I had the worst hotel experience in my entire life imagine staying in a hotel in a costal city without an ac and they refused to cancel my booking because I paid in advance

Be careful when paying! Some receptionists aren't familiar with their own accounting. Even though the room rate was paid weeks in advance, they still charge you the same rate upon checkout! Be sure to bring proof of payment. I had lengthy arguments about this. Very annoying...

Not bad but not very good it’s business more than tourist accommodation

The hotel is set at 3 stars at best, but safety is the first priority. Breakfast is average. The environment and food in Islamic countries cannot be complimented. It only costs 20 dinars from Tunisia airport to this hotel, but the airport rental is too bad and charges 50 dinars You, especially the hotel’s parking taxi drivers, must take pictures and keep them in order to avoid complaints when they are cheated. I have issued a taxi license number for a liar. Don’t take this liar’s car.

The hotel staff were really nice, but I stayed there for 5 days and asked them to clean the room but they didn't... They also didn't change towels unless you gave them away. I don't think I'll be back next time. But the hotel staff were really nice.