Hotels With Spa in Kentucky, United States

Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living. Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.

Stopped here on our way home from vacation. The front desk person was overwhelmed as she was trying to answer the phones and check people in. She was very nice but overworked. I was very surprised to find out that I had to put up a $100 deposit in addition to the room charge. Not a great way to start. The hotel has a second floor but no elevator. We had to lug all of our stuff including our pet up the stairs. The room was clean and the air was on which was nice. The clock/charging port by the bed did not work, the shower drain would not stay open, the exhaust fan did not work and the water was hard to turn off so it would not drip. Several patches to the wall were obvious and were not well done. The bed was comfortable and the internet worked well. I did notice some people who seemed to be making this place their residence. I saw a beat up charcoal grill near the pool area. Also all people staying in the rooms had to be identified and all visitors had to be registered before coming to your room. It seems like they have had some problems in the past which prompted this policy which I had never had happen before. There is a Cracker Barrel nearby to eat at. There are also several gas stations nearby. It is an alright place to crash for a night with a pet.

The hotel is beautiful and in a good location on 4th Street. Multiple restaurants and bars to eat but be sure to set reservations. The beds were comfortable but the sheets were very stiff and there was no thick comforter. Parking can be a little confusing, more signage needs to be visible because of valet and everything else the parking garages are hard to see. We had a larger vehicle and had to use a different parking garage, and due to all the valet in the front part you couldn't see where that parking garage was therefore we ended up parking in public parking garage down the road. Hotel staff was good about this and refunded us for the hotel parking so we was not double charged. One thing that I noticed that would be a big help to visitors is more signage within the hotel and parking garage. The hotel is very large and all the floors look the same so you can get quite turned around with which Tower you're going to or where the restaurants are located. For example, it would be good to have some signage inside the elevators so that you know which floors have access to which restaurants/skywalk. Would definitely recommend this hotel and will be staying here again.

The Baymont was a nice quiet and clean. The beds were comfortable. It's a very pleasant hotel. Breakfast was good, nice variety and plentiful. Staff was friendly and accommodating. Checking in and out was quick and easy. I recommend and we will stay again.

We stopped here driving through on our trip. By previous reviews, we might be taken a chance, but it was a good stay and manager Sonny was very friendly and accommodated our request pleasantly-thank you again! Comfortable bed and nice pillows. Clean. They have a few rooms that you enter from outside and inside, which was very nice.

Facilities: The shower head doesn’t work well Service: No purified water

Best stay in Lexington! Gold elite Marriott member.. We have been traveling through Lexington for years. Booked this hotel as our prior “ go to” hotel was terrible for our last stay… and is inexplicably ranked higher than this gem excellent location, ample free parking with easy access to rooms. Breakfast was one of the best we have had at our Marriott stays. Clean and comfy room/beds. Friendly and helpful staff. So many restaurants to choose from with easy access from this location. We were sad to check out .. felt like home. We have already booked our next stay here!

Very Friendly and welcoming staff. There was a bus load that arrived at the same time as we did, but the staff focused specifically on our individual check in and needs. Good breakfast and very well attended. Pool and hot tub were wonderful. Quiet and comfortable room and accommodations. Would recommend to anyone.

Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living. Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.

Very pleased with Holiday Inn CVG in Erlanger. Wanted a quality stay near airport, with an excellent review record…that is what I found! Room on 4th deck was large, clean, comfortable and quiet. Large bathroom, comfy king sized bed. Dinner at onsite restaurant was tasty and reasonable, breakfast burrito was excellent. Service by everyone was great. Well worth the stay as an InterContinental Ambassador!

The location of the hotel was difficult to get around without a vehicle, but if you go up along the riverside Samjang-ro, you can get a beautiful view of the sunset. The facilities of the hotel were excellent, but it was regrettable that there were restrictions on facilities due to coronavirus. There are many restaurants and fast food restaurants around, but there are no interesting entertainment options.

My husband and I spent one night with our granddaughter while she was attending a dance class in downtown Cincinnati. When determining where we'd stay, we always go to marriott.com and Marriott has a lot of properties in the downtown Cincinnati area and across the river in Covington and Newport. I determined that the Cincinnati Marriott at RiverCenter would be the best for us. And it was absolutely a perfect stay. No issues. Comfortable room and bedding. We are members of the Marriott loyalty so a very nice breakfast buffet was available to us in a room outside of the main lobby restaurant. Doris was the attendant the morning we had breakfast and she was so friendly and helpful. We used the valet service for our car and the staff was excellent! When not serving other guests, all of the front desk staff greeted us each time we walked by. That is consistently the way it is with the Marriott hotels we've stayed in. It is in the culture of the organization. (We just returned from a 10-day stay visiting five different national parks in southern Utah. In three of the locations where we were, we didn't have the opportunity to stay in a Marriott. They are national brands and each was nice and adequate places, but the feeling we get from the staff of ”we're glad you chose our hotel” just simply isn't there from each staff member you encounter!) Back to Cincinnati: When you are on the Kentucky side of the river, you are going to find a lot of wonderful restaurants and places you can walk to. Getting to and from the location of our granddaughter's dance class was a breeze from the Cincinnati Marriott at RiverCenter. Great stay, we highly recommend it!

Had to ring bell twice then phone to get receptionist initially. Had to ask 2 additional times later for information. Nice hotel none the less. Coffee makers should be back in rooms. And should have ice on all floor including main floor.

My daughter and I visited over spring break and had a great experience. The hotel appears to have been recently renovated and everything was clean and in good working order, although the facilities could be maintained a bit better. Service at the hotel was excellent and my experience with two employees was truly exceptional: Leah was bubbly, welcoming, kind and helpful when checking us into the hotel and made sure that we were aware of the hotel amenities. Bonnie at the Bistro was great as well. She helped make sure that my daughter and I had a great breakfast even though we arrived as the kitchen was closing. She was very kind and made sure that we had everything that we needed. Next time I'm in the Cincinnati/Northern Kentucky area I will be staying at the Airport Marriott!

I was going to chalk up my experience as an isolated incident and let it fade away. That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room. We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out. When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay. Customer service/satisfaction is becoming non-existent .

Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living. Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.

The location of the hotel was difficult to get around without a vehicle, but if you go up along the riverside Samjang-ro, you can get a beautiful view of the sunset. The facilities of the hotel were excellent, but it was regrettable that there were restrictions on facilities due to coronavirus. There are many restaurants and fast food restaurants around, but there are no interesting entertainment options.

My husband and I spent one night with our granddaughter while she was attending a dance class in downtown Cincinnati. When determining where we'd stay, we always go to marriott.com and Marriott has a lot of properties in the downtown Cincinnati area and across the river in Covington and Newport. I determined that the Cincinnati Marriott at RiverCenter would be the best for us. And it was absolutely a perfect stay. No issues. Comfortable room and bedding. We are members of the Marriott loyalty so a very nice breakfast buffet was available to us in a room outside of the main lobby restaurant. Doris was the attendant the morning we had breakfast and she was so friendly and helpful. We used the valet service for our car and the staff was excellent! When not serving other guests, all of the front desk staff greeted us each time we walked by. That is consistently the way it is with the Marriott hotels we've stayed in. It is in the culture of the organization. (We just returned from a 10-day stay visiting five different national parks in southern Utah. In three of the locations where we were, we didn't have the opportunity to stay in a Marriott. They are national brands and each was nice and adequate places, but the feeling we get from the staff of ”we're glad you chose our hotel” just simply isn't there from each staff member you encounter!) Back to Cincinnati: When you are on the Kentucky side of the river, you are going to find a lot of wonderful restaurants and places you can walk to. Getting to and from the location of our granddaughter's dance class was a breeze from the Cincinnati Marriott at RiverCenter. Great stay, we highly recommend it!

I was going to chalk up my experience as an isolated incident and let it fade away. That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room. We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out. When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay. Customer service/satisfaction is becoming non-existent .

Stopped here on our way home from vacation. The front desk person was overwhelmed as she was trying to answer the phones and check people in. She was very nice but overworked. I was very surprised to find out that I had to put up a $100 deposit in addition to the room charge. Not a great way to start. The hotel has a second floor but no elevator. We had to lug all of our stuff including our pet up the stairs. The room was clean and the air was on which was nice. The clock/charging port by the bed did not work, the shower drain would not stay open, the exhaust fan did not work and the water was hard to turn off so it would not drip. Several patches to the wall were obvious and were not well done. The bed was comfortable and the internet worked well. I did notice some people who seemed to be making this place their residence. I saw a beat up charcoal grill near the pool area. Also all people staying in the rooms had to be identified and all visitors had to be registered before coming to your room. It seems like they have had some problems in the past which prompted this policy which I had never had happen before. There is a Cracker Barrel nearby to eat at. There are also several gas stations nearby. It is an alright place to crash for a night with a pet.

Best stay in Lexington! Gold elite Marriott member.. We have been traveling through Lexington for years. Booked this hotel as our prior “ go to” hotel was terrible for our last stay… and is inexplicably ranked higher than this gem excellent location, ample free parking with easy access to rooms. Breakfast was one of the best we have had at our Marriott stays. Clean and comfy room/beds. Friendly and helpful staff. So many restaurants to choose from with easy access from this location. We were sad to check out .. felt like home. We have already booked our next stay here!

Our Driver Polk was outstanding! He was waiting for us on time at the airport upon arrival & welcomed us to Lexington which was so refreshing. I highly recommend this hotels Driver . He was ready each morning to drive us to the site ( corporate) although breakfast was incredibly slow as well as waiting over 20 minutes for coffee and 30 minutes to check out . Our driver made up for the lack of urgency within the hotel .

The hotel is very close to the airport, everything should be available, the facilities and equipment are perfect, the hotel rooms are relatively old, the others are good, the service is also very good, is a good choice

Location is wonderful. First room I was given, rm 320 had huge rattling noise from ac in room. As I am here for almost 2 weeks I requested a change. Moved to room 302. Room clean. Bed is tired with sides of bed collapsing and very center of bed a wall or mountain. Requested in writing to front desk/housekeeping to change or rotate mattress. That has not occurred or it has and the solution did not fix the problem. Room has one chair, small table, king bed with bed tables on either side. Might be cramped for 2 unless one is always in the bed. Lighting is yellow energy saving. Enough outlets built into clock or dresser but one available wall outlet in room and then two in bathroom. Room spotless, service everyday. Hot water in shower. Breakfast adequate:eggs, bacon or sausage, bagels, toast, oatmeal (add water but again water lukewarm) milk, juice, packaged cake or muffin. Coffee and tea service just warm. I noticed refrigerated surface for cold things warms considerably later in the am. I agree the staff sit behind a large monitor in front room. It is disconcerting as they do not rise to greet you or invite you to sit down. They do not acknowledge you as you walk in. You cannot see them. The woman who checked me in was wonderful, but she sat behind the monitor quite low as I stood. She graciously changed my room when I called down to say I thought her ac was working very hard and rattling, and brought me the key. Depending on who is at the front desk the phone is answered if you have a question, such as laundry services. Cleaning staff very pleasant. One wants to love this place. The ac has been consistently mentioned in reviews as has staff tucked behind monitor. Beds need to be updated. Room is otherwise quiet-depending on the room, great location, breakfast food basic, go early. In evenings has bar with bar food which is pleasant. Le Deauville next door good for dinner. Lunch is more difficult to find in immediate area, there is a sandwich place and Doodles Breakfast and Lunch. If bed was comfortable it could be a great stay in room 302. If they really took past reviews to heart the Sire would be 5 star.

We have stayed here twice a year for the last several years. This Residence Inn continues to be very well run and gets better with each visit. Our two bedroom suite was in perfect condition. The kitchen had recently received a new supply of dishes, silverware and, I think, pots and pans. The stove and refrigerator were new as well. The only thing I think that could be improved is the comfort of the sofa and single chair. Both are a bit hard. But that is a corporate problem. We didn't have time for breakfast though I checked out the offerings. It all looked good. The front desk staff was friendly and waiting with our room keys as soon as we told them our name. Couldn't have asked for a better experience. We'll be back again in January.

The service is really great here as well as the cleanliness. The room is really spacious, it does not feel cramp like other motels/ hotels I have been to. Another thing I liked about this place is that on the third floor there is a guest laundry room where you go use the machines for a certain amount of quarters and you have to bring your own detergent. Because of COVID-19 they serve breakfast in paper bags which are available in between 6 - 9AM, said breakfast is a banana, bottle of water, and a NutriGrain bar. Overall, the stay here in Springhill Suties was really great everyone was frinedly and efficient, next time I comeback to Lexington I will for definitely book at this place again.

I booked through Priceline and I won't do that again! When the dust settled we received the rate advertised. That was good. I did not like having a $50.00 a day hold placed on my bank account. No. My bank account was played with several times. And that hold assumes that the customer is going to cheat the establishment. That is not a good attitude. What kind of customers are you seeking? The room was very clean. And it was most comfortable. That was important to us since we were in Lexington for health care. Our request for a first floor room was filled. All amenities were provided. The room phone did not work. Maintenance came twice to no avail .The bathroom was very nice. The tub/shower had lots of grab bars. There was a very nice fold-down tub seat. The shower/ massage head did not move from the wall as it should have. Breakfast was minimal. Cereal, Danish, coffee. Chairs were up on the tables the second morning. A man took chairs down for us. The manager said ”Covid 19 restrictions”. There were two waffle irons but there were no waffles. We probably would not stay here again mainly because of the $50.00 a day hold on our bank account. The staff was courteous and polite. There was no road noise.