Hotels With Spa in Gauteng, South Africa

Excellent location – literally minutes away from the OR Tambo airport. There is a shuttle but it is difficult to locate it. Maybe some signage would help? Once we located it we were however in the hotel in about 5 minutes. The shuttle is quite efficient. The rooms are good sized but the bathrooms are small in comparison. The room was cleaned regularly. The coffee / tea amenities were good. The room I stayed in was however dated, needs updating of the rooms. The heater in my room did not work. I just hope it works during winter. On meals, Breakfast had a good spread on the buffet, very nice. It is the best meal of the day. Lunch and Dinner was also quite good though not as good in variety unless you use the ala carte menu. I did not use the restaurants much outside the meal times or the bar so I am not able to rate these for now. The 3 stars are largely due to the staff. Staff are generally slow, have a poor attitude and look like they have been forced to work. This was especially at the reception and in the dining. You really need friendlier staff at the reception! A good number of times staff paid more attention to speaking with their colleagues than serving guests. I would be in the middle of something with a staff member but another staff member comes to them speaking in their language and you have to wait. It happened to me too often for comfort. Never seen this anywhere else I’ve travelled. A few times they were also speaking across the room. We however met some lovely staff – a gentleman called Trust and a mature lady who was doing our eggs at breakfast, I forgot her name. Do not expect too much but it is an excellent location if having an early flight.

I am a youth leader taking a group to Port Elizabeth. Because of the way our flights worked out we had to spend the night in Johannesburg. I emailed 4 different hotels and Premiere Hotel was the only one to get back to me in a timely fashion. They were extremely helpful and responsive. Mercy was great to work with. They also arraigned transportation for all 34 of us from the airport to the hotel and once at the hotel we all ate in their restaurant and the food was wonderful. Pete, the restaurant manager, was extremely helpful. Overall Premiere hotel took what was the most stressful part of our trip and executed it wonderfully. The rooms were spacious and well appointed. The overall amenities of the hotel were absolutely wonderful. The management of this hotel should be proud. 10/10 I cannot recommend them enough.

I have lived here for how many months? honestly the management Has a wrong way of treating their guest long stay or not.. I mean I was paying 650 everyday and never once did they remember to send a cleaner..don’t pay up by 10:41am and then cleaner comes after 10days and she isn’t supposed to clean?! For a place I have stayed at the same apartments for 4months?

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

I stayed I the holiday inn Johannesburg for about 5 weeks for business, the rooms were comfortable and quiet considering the amount of air traffic overhead , the rooms were clean and well kept , the staff were great , and breakfast was varied and good selection , the hotel is kept secure by the gate staff . Special thanks to the bar staff who tried their best to keep the bar stocked for 8 people sitting drinking by the pool most days ( Linda and William can’t remember the other names ) but they all done a great job Would certainly return again on next visit well done guys and girls

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

The service was exceptional from the moment I stepped into the hotel. Was welcomed by the Potter who took my bags from the car and accompanied me to the reception area for my check in. The concierge was amazing all the way to my room. The environment is serene and very clean. I enjoyed the food which is reasonably priced as well.

The hotel is great for a one night stopover on arrival in JNB or departing from JNB. Free shuttlebus to the hotel / airport every 30 minutes. 10 minute journey. We arrived early and room wasn’t ready. So, having checked in, staff looked after the luggage and we went for a drink and sat in the garden for 45 minutes. Staff came to tell us room was ready and took us and the luggage to the room. Standard room is not huge but adequate for a one night stop. Room has the usual expected facilities; tea / coffee and tv. Not a lot of storage space but ok for a short stay. Window opens if you want fresh air instead of aircon. Décor around the hotel is very interesting, unusual and a little quirky. Definitely worth having a look around! Restaurant is open all day with a good choice on the menu at very reasonable prices. Meal in the evening was very good. Two fantastic guys work on the bar, Irvin and Oscar, are very friendly and helpful and regularly check that everything is ok and if you need more drinks. No need to walk from the garden to the bar. There is an outdoor pool and a gym in the basement. Good range of food for the buffet breakfast. Check out was quick and efficient but as a Marriott Bonvoy member, it was express service for me. Would certainly use this property again if I needed an airport stopover. NOTE! Do not confuse this hotel with the Protea Transit Hotel which is in the airport complex.

Holiday Inn Sandton does every top notch! While their restaurant is being renovated they upgraded the view that came with the delicious meals. Rather than relocate the dining room to one of their spacious internal conference rooms, they moved it to offer all diners the ”best seat in the house.” Starting the day with these views was inspiring and energizing. But the real boost of confidence comes in knowing I was staying where everything matters to this team as much as it does to me. See you again soon!

The hotel environment is beautiful. I had dinner at the hotel restaurant once before, and I wanted to experience it once. The location of the restaurant is great, the view is expansive, the autumn scenery is beautiful, and the meal is also very good. The room is spacious and comfortable. The room I booked has two balconies with beautiful views on both sides. The attitude of the service staff is very good, and the service is very considerate and meticulous. Very recommended to stay.

I have lived here for how many months? honestly the management Has a wrong way of treating their guest long stay or not.. I mean I was paying 650 everyday and never once did they remember to send a cleaner..don’t pay up by 10:41am and then cleaner comes after 10days and she isn’t supposed to clean?! For a place I have stayed at the same apartments for 4months?

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

The service was exceptional from the moment I stepped into the hotel. Was welcomed by the Potter who took my bags from the car and accompanied me to the reception area for my check in. The concierge was amazing all the way to my room. The environment is serene and very clean. I enjoyed the food which is reasonably priced as well.

Holiday Inn Sandton does every top notch! While their restaurant is being renovated they upgraded the view that came with the delicious meals. Rather than relocate the dining room to one of their spacious internal conference rooms, they moved it to offer all diners the ”best seat in the house.” Starting the day with these views was inspiring and energizing. But the real boost of confidence comes in knowing I was staying where everything matters to this team as much as it does to me. See you again soon!

The hotel environment is beautiful. I had dinner at the hotel restaurant once before, and I wanted to experience it once. The location of the restaurant is great, the view is expansive, the autumn scenery is beautiful, and the meal is also very good. The room is spacious and comfortable. The room I booked has two balconies with beautiful views on both sides. The attitude of the service staff is very good, and the service is very considerate and meticulous. Very recommended to stay.

On Saturday 16 Dec 2023 my entire family decided to go to The Marriot for breakfast and we planned on using our Prokard to qualify for their dining discount. We have been to the Marriot on numerous occasions over the last 4 years and we had no problems using our Prokard and getting the applicable dining discount. Tembi the restaurant manager stopped us all at the entrance of the restaurant and was adamant that we couldn't use our prokard ....then it was an excuse that there were no tables available when there were plenty available. Her attitude was disgusting and made excuse after excuse......another being that The Marriot is a new hotel and that they were still finding their feet which was not true. My family was so upset with the backwards and forward arguing that we did not enjoy our breakfast which was meant to be a family outing. I also overheard other guests complaining about not being able to use the Prokard ......she also told us that it cannot be used over the holidays.......she made so many contradictory excuses. I had called on the Monday before (11 Dec ) and spoke to Daniel ( the services manager ) and he confirmed that all the benefits for dining is as per all Marriot hotels and that we are welcome to come on the Saturday. I spoke to Daniel on Monday ( 18 Dec) to complain of what we experienced on Saturday and he passed it onto Razeen ( another manager) who didn't have the decency to call me with an apology and confirm what the rules are wrt Prokard benefits. My advice to Prokard members ......keep away from The Marriot as they are not so professional and sophisticated as they profess to be and rather patronize the other Protea hotels. Pat Naidoo 0832527347

The environment is very good, the decoration is actually okay, but after all, it can still be seen after a long time, and the health status is okay, that is, a pillow on the sofa is broken, and the pillows in the room for the 21st night after tax increase have to be used well Right. The service was very good. No matter whether the deposit was discussed during the check-in of the previous generation or later led to the room, it was very gentle and polite. Many people praised the delicious breakfast.

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

The apartment was clean and very spacious, we enjoyed our stay there, however there was not enough towels for 4 guests.

Excellent location – literally minutes away from the OR Tambo airport. There is a shuttle but it is difficult to locate it. Maybe some signage would help? Once we located it we were however in the hotel in about 5 minutes. The shuttle is quite efficient. The rooms are good sized but the bathrooms are small in comparison. The room was cleaned regularly. The coffee / tea amenities were good. The room I stayed in was however dated, needs updating of the rooms. The heater in my room did not work. I just hope it works during winter. On meals, Breakfast had a good spread on the buffet, very nice. It is the best meal of the day. Lunch and Dinner was also quite good though not as good in variety unless you use the ala carte menu. I did not use the restaurants much outside the meal times or the bar so I am not able to rate these for now. The 3 stars are largely due to the staff. Staff are generally slow, have a poor attitude and look like they have been forced to work. This was especially at the reception and in the dining. You really need friendlier staff at the reception! A good number of times staff paid more attention to speaking with their colleagues than serving guests. I would be in the middle of something with a staff member but another staff member comes to them speaking in their language and you have to wait. It happened to me too often for comfort. Never seen this anywhere else I’ve travelled. A few times they were also speaking across the room. We however met some lovely staff – a gentleman called Trust and a mature lady who was doing our eggs at breakfast, I forgot her name. Do not expect too much but it is an excellent location if having an early flight.

I am a youth leader taking a group to Port Elizabeth. Because of the way our flights worked out we had to spend the night in Johannesburg. I emailed 4 different hotels and Premiere Hotel was the only one to get back to me in a timely fashion. They were extremely helpful and responsive. Mercy was great to work with. They also arraigned transportation for all 34 of us from the airport to the hotel and once at the hotel we all ate in their restaurant and the food was wonderful. Pete, the restaurant manager, was extremely helpful. Overall Premiere hotel took what was the most stressful part of our trip and executed it wonderfully. The rooms were spacious and well appointed. The overall amenities of the hotel were absolutely wonderful. The management of this hotel should be proud. 10/10 I cannot recommend them enough.

The hotel is great for a one night stopover on arrival in JNB or departing from JNB. Free shuttlebus to the hotel / airport every 30 minutes. 10 minute journey. We arrived early and room wasn’t ready. So, having checked in, staff looked after the luggage and we went for a drink and sat in the garden for 45 minutes. Staff came to tell us room was ready and took us and the luggage to the room. Standard room is not huge but adequate for a one night stop. Room has the usual expected facilities; tea / coffee and tv. Not a lot of storage space but ok for a short stay. Window opens if you want fresh air instead of aircon. Décor around the hotel is very interesting, unusual and a little quirky. Definitely worth having a look around! Restaurant is open all day with a good choice on the menu at very reasonable prices. Meal in the evening was very good. Two fantastic guys work on the bar, Irvin and Oscar, are very friendly and helpful and regularly check that everything is ok and if you need more drinks. No need to walk from the garden to the bar. There is an outdoor pool and a gym in the basement. Good range of food for the buffet breakfast. Check out was quick and efficient but as a Marriott Bonvoy member, it was express service for me. Would certainly use this property again if I needed an airport stopover. NOTE! Do not confuse this hotel with the Protea Transit Hotel which is in the airport complex.

Stayed one night at the end of a long day on the road and thought this was the perfect antidote before flying home. The location of the hotel is quite wonderful, just over the road from the terminal and just exudes calm - much appreciated after some chaotic days. The warm and friendly welcome from Kea checking me in really set the scene for a marvellous stay. My room was wonderfully luxurious and gave me ample opportunity to recover from my travels. The swimming pool on the 8th floor is surprisingly compact, with the lifts opening directly onto the poolside, but it is perfectly fine for a morning dip. It also offers a splendid view out over the terminal and the runways beyond. The pool was not in the best condition (e.g. one of the steps on the ladder into the pool was broken) but I assume this will be addressed by the 3 week long closure and refurbishment of the 8th floor (5 July-23 July 2023). The food on offer at the hotel is quite superb. The dishes I tried from the evening dining menu, room service menu and breakfast menu were all quite superb. The French toast served up for breakfast was particularly delicious. Overall, I thought this hotel was excellent and I would happily stay here again on my next visit to South Africa.

I recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights. One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead. Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise. In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.

We needed a pleasant place to stay overnight longer than what is available at an airport hotel as our international departure was late afternoon. I chose Sunrock because of airport transfers inclusion, its proximity to the airport and traveller reviews. What a pleasant surprise this place was. Will definitely stay here again, particularly when travelling with family. Nice garden and lovely pool area. The themed bar was a delight, and the dinner (extra), although simple without much choice, was delicious. Good security and very pleasant staff. Whilst some reviewers state they have found it noisy at times from surrounding residences, we did not experience that at all and actually found it to be peaceful, despite some airplane noise during the day (which is to be expected when only 10 minutes from an airport). We chose the honeymoon/double room. It came with an ensuite bathroom which had both a bath and walk in shower.

Used as an over night stop before flight back to London. First suite stank of sewerage, badly scrapped walls, blocked drains and the TV didn't work so i requested to be moved. Apparently upgraded to diplomatic suite but then I did not have a balcony? Huge room suitable for meetings etc but the air con was absolutely terrible and we were boiling hot all night, there was also a tear in the sheets... Guests at 8am the next morning outside were unbelievably noisy and woke us up. Food outside on terrace was excellent served by Lindo who was outstanding but the whole area is REALLY grubby, Cushioned seats need a good scrub and the the marked tables need replacing. It was evident that either friends of employees or employees themselves monopolized the pool whilst playing loud music therefore no space for actual guests. Evening meal was ok but breakfast was excellent, good choice and fresh ingredients. Executive lounge was very well stocked but the people on the door were on their phones on loudspeaker chatting to their friends and just going about their business, so unprofessional!! Spa was fabulous and I have given 1 star for the spa and the food but that's it! I think if someone from head management ever visited this hotel they would be rather shocked!!!

The hotel is very close to the airport, very convenient and safe. It is also very convenient to eat nearby. Especially convenient, the hotel also has a pick-up service, about five or six minutes to the airport.

In the beginning the lodge was very difficult to find the directions on Google maps was horrible, not their fault but that's made it difficult to find. Also, when I stayed at the room I was put in a very small room with no windows and I booked a luxury room with a pool view that didn't happen. They put me in another room that was a little better but after I noticed a burn mark on the wall and along the floor trim from a faulty wire that was coming from a lamp or some implement, I decided I would did not feel safe and needed to get out. I asked for a two-night refund and they denied me and said that I was not being honest about the burn marks or the faulty wiring in the lamp which is wrapped with tape. That is not electrical tape. I will never stay here again. Also, there was no hot water available until a couple of hours after I arrived. They said because of load shedding and I was informed later that load shedding did not happen that night. It doesn't matter if it was a matter of keeping the water warm before your guest gets there. It's a matter of flipping a switch. Anyway, bad review. Never will I stay there again and then they refused my refund

I have lived here for how many months? honestly the management Has a wrong way of treating their guest long stay or not.. I mean I was paying 650 everyday and never once did they remember to send a cleaner..don’t pay up by 10:41am and then cleaner comes after 10days and she isn’t supposed to clean?! For a place I have stayed at the same apartments for 4months?

What you see is what you get and then some. The staff are so polite and keen to assist; the rooms are spacious and very clean; and the breakfast has quite some variety. The location is very central within the Sandton area which makes moving around pretty easy especially since they provide shuttle services to and from the Sandton city mall.

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

The environment is very good, the decoration is actually okay, but after all, it can still be seen after a long time, and the health status is okay, that is, a pillow on the sofa is broken, and the pillows in the room for the 21st night after tax increase have to be used well Right. The service was very good. No matter whether the deposit was discussed during the check-in of the previous generation or later led to the room, it was very gentle and polite. Many people praised the delicious breakfast.

We stayed here for a total of 4 nites, beginning of March, two nites we had booked for some rest before joining a group tour of South Africa and Victoria Falls. Two more nites were included in the tour. We arrived very early on the first day, and our room wasn’t ready (no surprise), so we walked over to the mall via the 6th floor access. (Sandton mall), and had a very nice breakfast/lunch at the cafeteria in the Woolworths. When we returned to the hotel, our room was ready, and a porter brought our bags up right away. The room was of a good size, king size bed was comfortable, bathroom had separate shower and bath, and was nicely decorated. We were totally exhausted after almost 24 hours of travelling, and were fast asleep within minutes. Upon waking, we had a very nice dinner at the hotel’s San restaurant. Breakfast in the morning (included) was amazing- there was a cold buffet spread, and in addition, you could order an a la carte dish from the menu - no going hungry here. Honestly, the only thing i could complain about was how cold the water in the pool was.. Besides the easy access to Santon mall, you can also walk to the Nelson mandela square which flows into the sandton mall, which had quite a selection of restaurants - we ended up eatin 2 very nice dinners there. This would definitely be our hotel of choice, should we ever return to Johannesburg..

I recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality. The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels. The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated. The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring. Overall Rating: ★★★★★

Very disappointed after our stay at The DaVinci Hotel. I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around. When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least. When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working! By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it On a positive note, the concierge was helpful with taking our luggage to the room Such a pity for a lovely perfectly located place to put such little effort into the quality they provide

One of THE BEST stays we have had in Sandton of late. Firstly, on arrival, you will be pleased a covered parkade with state-of-the-art security, and plenty of space for your car. Then you work your way towards a stunningly designed reception on ground level WITH SELF SERVICE CHECK-IN or a more traditional check-in at the counter if you prefer. I you do self service check-in, I highly recommend taking two access cards. One for you to access the room and another for the electricity in the room.... Some of my favorite highlights: -I absolutely LOVED the wallpapers in the hallways -Loved the LED strip lighting and Wallpaper headrest in my room -I loved the Jacobs cappuccino available in the passage to all guests. The only bad lowlights: -The bathroom sink situated in the main doorway is very poor design and is very out of place. -The walls are very very thin and our neighboring guests annoyed us all night long by opening and closing stuff. -There are no plates, no knifes and forks,only two drinking glasses. --  Sent from my Android device with K-9 Mail. Please excuse my brevity.

I visited TL a few times and I’d like to just make a few notes based on my own experiences. Readers discretion is advised! Firstly this building is state of the art with the newest of technology & the views are UP there next to God! 😃 The apartments come in 3 colour schemes and have marvellous marble table tops and flooring! I have stayed in 3 different residential apartments so I know they definitely changed a few elements as they went up each floor.. The 2 bedroom apartment was fully equipped. The only hack upon sitting in the living room is that you will think the remotes don’t work because the decoder is closed in the tv stand drawer and has to be opened when you operate the tv ( I don’t think they thought much about that element when they ordered the tv stands as it’s an element that kinda makes the ergonomics in the space look weird) Long story short, I had to call reception for assistance only to find that the trick is just to open the drawer .. and then bam.. TV starts working! 😕 -I mention this because it’s definitely happened to someone else! I can bet on that! One little personal touch that I loved is that the cloths in the bathroom were wrapped in a lavender stick which is quite refreshing for hotel towelling that is used time and time again! ( I’m yet to still come across a hotel that bothers to put sta-soft on their hotel towels 🤔) - weirdly I only found this on the apartment in the 31st floor and it was sad to see that this doesn’t occur in the 26th floor! Hehehehe ... “we getting lazy in housekeeping as we move up the floors aren’t we ?! 👀 “ Speaking about the housekeepers.... they are loud. Will answer phones while cleaning and their behavior was very unbecoming as they get especially excited if the other room in the apartment is not used as it’s less work for them (which I understand) but it doesn’t come as very professional when said out loud. One of the bathrooms had a drain on the floor next to the shower door that really gave off a bad peel smell. I don’t know if they are aware of that or have any intention of fixing it though but it would be bad to make guests sleep through that kind of problem and expect a great review. I remember just blocking the drain with the bathroom bin but it was a bit frustrating as it got in the way of the door of the toilet. They definitely did not have this kind of a problem on the 26th floor though so I don’t know if it’s an oversight when they were tiling as they moved up the floor. The air conditioning control in the 26th floor is conviniently placed near the bedside light whilst the controls on the 31st floor is by the door of the room.. a bit of hack to get up and switch things on an off by the door if you ask me.. Also , Whyyyyyyyy is there no bed turnover service with chocolate on the pillows in the evening???? I thought the idea is to pamper guests 😌 Or better yet just a lovely fruit basket to welcome guests in the apartment (or wine for that matter) 😤 - I’m starting to thin