I stayed here for 2 weeks, and I enjoyed myself immensely! I mostly keep to myself and don’t go out, as I was just here to relax and unwind. However I felt very safe and comfortable with my stay. The room is clean and smells amazing! There was a cute glass balcony which was pleasant as I could step out a bit and enjoy the great weather. The bathroom was stocked, I had a good selection of teas and coffees. I was very satisfied and impressed with my room selection. Although I think next time I will choose the apartment hotel since I always bought my own food 😄. They have a free shuttle to and from Nelson Mandela Square every hour which I utilized. They have a pool which I could see from my balcony and a gym that was opposite my room, however I did not utilize either of those facilities. All the staff were very friendly, attentive and helpful. Would definitely recommend this place
My husband arrived early at the hotel (7am) , tired and exhausted after a long flight and staff were not helpful with getting him into the room atleast a little earlier than the check-in time or offered any other available room , he was told to wait until 2pm to check into his room .
Also , he asked for a halal meal when calling room service and they just told him they don’t have anything , instead of offering an alternative .
I really hope that in future , the service of this hotel would be more helpful .
The hotel was great and we were very satisfied. It has a balcony, an outdoor pool, and a gym. The breakfast was also excellent with a wide variety of fruits. The location is in Sandton Central, very close to Mandela Square, and there's a park restaurant across from the hotel with a beautiful view.
We made use of the free shuttle from the airport to the hotel. The drivers were helpful and friendly. This is a great value-added service. We were welcomed at reception by friendly staff. We were helped to our rooms. The rooms are modern, functional, and comfortable. We went to the 6th floor for dinner. The restaurant and bar there is called Level Seven. The staff there told us it was a privately owned restaurant and bar. We sat in the bar and ordered food and drinks. The staff were very friendly and helpful. Unfortunately, the food was disappointing. The only good thing about the food that night was that the fries were awesome and seasoned well. Breakfast the next morning in the main restaurant on the ground floor was exceptional—friendly staff and really good food. Overall, a great stay, let down unfortunately by the food at Level Seven.
I cannot express enough how grateful I am for the exceptional service we received at this hotel. My elderly mother traveled all the way from China to Johannesburg and then to Windhoek, and the hotel staff truly went above and beyond to ensure her comfort and safety. They arranged a seamless pickup upon her arrival and a timely drop-off the following day, which made her feel incredibly supported throughout her journey. She raved about the excellent service, and I was impressed by the cleanliness and comfort of the rooms. The breakfast was delightful, offering a great start to the day. Overall, we had a fantastic experience, and I wholeheartedly recommend this hotel to anyone seeking a warm and accommodating place to stay!
Always love staying at the Piazza. Great buffet breakfast, great rooms and easy access straight into Monte Casino. It’s also half an hour away from the airport ( give or take considering traffic), so keep that in mind when you got a flight to catch the next day 😉
First class environment
Safety and Health
Sunrise and sunset
New style fashion art luxury interior facilities
Precious smile, let her rest
More public places are also very good
Very safe, clean and tidy, the environment is also good, very close to the airport, there are more than a dozen restaurants inside, the service attitude is also very good, it is worth recommending, rest assured to stay, no problem
Very Good
85 reviews
8.8/10
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