[Nationwide] FamilyMart eGift Card

The virtual gift card confirmation voucher must be scanned via the barcode for redemption. Please keep it safe. Any losses resulting from the loss of the admission voucher or barcode, or unauthorized redemption by third parties, will be the responsibility of the consumer, and no reissuance will be provided.

The amount of the virtual gift card can be used multiple times. Once the remaining balance is deducted to NT$0, the card can no longer be used.

This gift card was issued with a uniform invoice at the time of purchase. A transaction receipt will be provided when redeeming goods. (The transaction receipt is only for purchase verification and returns/exchanges purposes, and cannot be used for invoice prize redemption.)

The quantity of this gift card is limited and will be sold out once stocks are depleted.

This gift card cannot be redeemed for limited-time promotional items or limited-quantity products during company sales activities. Specific activity terms are subject to the company's official announcements. Any matters not covered herein shall be handled in accordance with the company's relevant notices.

This gift card can be redeemed at all FamilyMart convenience stores across Taiwan, but cannot be used for payment collection services or non-invoice-issued consignment products/services (such as various bill payments, tickets, and EasyCard top-ups). In accordance with Article 9, Paragraph 3 of the Tobacco Hazards Prevention Act, this gift card cannot be used to purchase tobacco products at our stores. To comply with IFRS (International Financial Reporting Standards) and tax regulations, starting from late February 2023, the following four categories will be changed to consignment sales (where payments received are considered collection services) and cannot be paid with gift cards: game point cards (including virtual points), home delivery services, telecom prepaid cards, and international express services. We appreciate your understanding.

FamilyMart Gift Card Transfer to Fami Wallet Instructions

Starting from May 12, 2021, gift cards can be transferred to Fami Wallet. Once transferred, the gift card will be considered fully redeemed and cannot be returned to the original card.

Special specification and restricted function gift cards (such as corporate program cards, precious cards, etc.) cannot be transferred to Fami Wallet.

The maximum amount for transferring gift cards to Fami Wallet is 5,000 CNY.

After transferring the gift card to the Fami Wallet, the payment method will be the same as using a gift card directly. However, it cannot be used for certain products/services including consignment payments, tobacco products, entrusted sales items, and non-invoiced agency sales (such as bill payments, ticket purchases, and EasyCard top-ups). In compliance with IFRS (International Financial Reporting Standards) and tax regulations, starting from late February 2023, the following four categories will be classified as entrusted sales items (where payments are considered consignment funds) and cannot be paid with Fami Gift Card Wallet: game point cards (including virtual points), home delivery services, telecom prepaid cards, and international express services. We apologize for any inconvenience caused.

For returns or exchanges after using Fami Wallet for payment, please bring the original transaction details. Refunds will be credited back to the original Fami Wallet only, and cash refunds are not available.

Issuance Information

◎ Issuer: FamilyMart Co., Ltd.

◎ Contact Address: 7F, No. 61, Sec. 2, Zhongshan N. Road, Zhongshan District, Taipei City

◎ Person in Charge: Ye Rongting; Unified Number: 23060248

Paid-in Capital: 2,232,200 (Unit: thousand CNY)

◎ The amount stated on this gift card is fully guaranteed by Taishin Bank for a coverage period of 18 months from the date of issuance. Beyond this coverage period, the issuer remains responsible for fulfilling its obligations.

◎ Website for checking vouchers approved by Taishin Bank for performance guarantee:

- https://gb2b.taishin.com/B2B/#/cgc/ctwgcgift/ctwgcgifthome

- Consumer Service Hotline: 0800221363. For other information that cannot be fully presented here, please refer to our official website: http://www.family.com.tw/