We recommend contacting customer support in advance to confirm the time and location before placing an order
This service is purely for airport transfer and does not include any travel itinerary arrangements. If you need to customize a travel route, please contact customer support.
Driver notification
● The driver will arrive at the airport pick-up point (such as the airport exit/hotel lobby) 10–15 minutes before the scheduled time and notify you via phone call/text message.
● Please verify the license plate number and driver information. You may depart after confirming the name upon boarding.
Validity Period
● Only applicable for one-time airport pick-up/drop-off service (e.g., airport pick-up service is only valid on the day of flight arrival).
Time slot
● The service starts when the passenger is picked up and confirmed, and ends upon arrival at the destination (point-to-point service with no stops in between).
Unable to contact the driver:
● If the driver hasn't arrived on time or cannot be contacted, please call customer support immediately for priority assistance.
















