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Reviews/Trip Moments

Reviews: [Special Price from the 14th to the 20th] Melbourne Puffing Billy Steam Train + Phillip Island Day Trip
Guest User2026-03-11
This group tour of the Melbourne Steam Train and Phillip Island was fantastic! The itinerary was well-planned and smooth. The Puffing Billy Steam Train was both retro and soothing, winding through the Dandenong Ranges with picturesque scenery. The open-top carriages were incredibly comfortable, perfect for taking amazing photos. The Chinese-speaking guide was professional and enthusiastic, providing engaging commentary and attentive guidance throughout the journey. We didn't have to worry about transportation or tickets, making it a relaxed and worry-free experience. The evening penguin parade on Phillip Island was adorable; the sight of the little blue penguins waddling home was heartwarming. The atmosphere was orderly, and the guide even reminded us of important information beforehand. The driver and guide were reliable, the pace was relaxed, and the whole day was fulfilling and unforgettable. It's a must-do classic tour in Melbourne, highly recommended!
Reviews: Melbourne Puffing Billy Steam Train + Penguin Island Day Tour [Visit two popular attractions in one day]
Guest User2025-08-18
Since it was a small group, the driver picked us up at the hotel on time. The small crowds made the experience very good. The steam train burned coal, and the smoke was a bit dirty. I was covered in fine coal dust when I returned, so I tried not to open my mouth when facing the wind. The penguins were cute, and you could see them up close on the boardwalk. The starry sky was also beautiful. I had already seen the zoo in Brisbane, so I didn't go. I felt that an hour was a bit tight for the zoo. I would like to praise the driver and tour guide, Banban, for his steady driving and also for teaching us some sightseeing tips.
Reviews: Melbourne Puffing Billy Steam Train & Phillip Island Penguin Parade one-day tour
Guest User2026-01-28
There were around 20 people on the tour, including Chinese, Korean, Japanese, Westerners, and other Asians. There were many rest stops along the way, and if you got hungry, there were places to buy snacks or KFC, so we had plenty of fun on the bus. ☺︎ Of course, the tourist spots were also very beautiful, so I didn't feel pressed for time.
Reviews: Puffing Billy Steam Train Half-Day Tour Belgrave - Lakeside
Guest User2025-11-09
I needed to contact the provider before the meeting, but I couldn't use my phone, so I asked Trip.com to contact them. We were able to meet at the meeting point without any problems. Trip.com's customer support responded quickly, and the guide was also very nice, so it was a lot of fun! Before arriving, we stopped in a town with a cafe, so we were able to enjoy the town's atmosphere along the way! :)
Contact Center <br>of the year 2025
Contact Center
of the year 2025