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Reviews/Trip Moments

Reviews: Australian Kayaking Adventures: 2-hour kayaking at Gold Coast Broadwater + snorkeling at Wave Break Island
Guest User2026-02-18
First, the booking process went smoothly, but that's about it. No one contacted me beforehand. When I contacted Ctrip customer service, they said they were in China and couldn't easily reach the merchant. The merchant is Australian and only sent me the meeting address; without Google Maps, I wouldn't know how to get there. This made it difficult to plan much for the next day. Shouldn't they have clearly stated in the product description if they didn't contact the person who made the reservation? It's inconvenient to tell customers they can't cancel after they've already booked, and then have no one contact you. When I arrived at the designated meeting point, it was just a family home, not a fixed business location. I had to ask several people in English before I realized it was a van parked across from the house. The entire itinerary and kayak descriptions were in English; tourists who don't understand English should choose carefully. The kayaking time was only half an hour round trip, with the remaining 40 minutes for snorkeling in a bay where the UV radiation was extremely strong, so be sure to take precautions. The snorkeling equipment was basic. The walk involved passing a section of extremely hot sand.
Reviews: Brisbane Sirromet Wines Exploration Tour (Winery Visit/Wine Tasting/Behind-the-Scenes Stories/Lunch)
Guest User2026-04-03
There are no issues with the tasting itself, but the only question is how to get to the winery. In my opinion, if the winery that offered the tasting also included a transfer for an additional fee, that would be great. Getting there is difficult and time-consuming, requiring public transportation and a taxi.
Reviews: Learn to Surf at Surfers Paradise on the Gold Coast
Guest User2024-10-01
We booked a surf lesson for our kids and they had such a great time. Got to stand up on the boards and the instructors were great with kids and very helpful. Would recommend :)
Reviews: Gold Coast sunrise hot air balloon ride with hotel pickup, breakfast, and digital photos included
Guest User2026-04-02
The service was excellent! They even provided pick-up and drop-off service 😊 The staff were very friendly ❤️‍🔥 They were great at creating a lively atmosphere, making everyone feel excited and in high spirits. Afterwards, we had a buffet breakfast at the 5-star Sheraton Hotel, which was very plentiful and delicious; everyone left with a full stomach 😊👍🏻👍🏻
Reviews: Australian Outback Spectacular Show with Three-Course Dinner on the Gold Coast (Large-scale international performance/Outback cowboy culture/Options include steak, chicken, or vegetarian meals)
Guest User2026-01-31
It was a great experience for a family trip~
Reviews: 2-Hour Gold Coast Sightseeing Cruise HOPO
Guest User2025-10-03
Cool experience with HOPO. You can spend the whole day in this boat. They have 5 stops to look around
Contact Center <br>of the year 2025
Contact Center
of the year 2025