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Reviews/Trip Moments

Reviews: Sapa: Fansipan Cable, Cat Cat Village, Moana, Alpine Coaster Option Instagram Tour
Guest User2026-02-23
We had an excellent guide Sumi! She was so helpful and informative and looked after our family the whole day . We had a great experience, however the roller coaster was not included in the itinerary as shown .
Reviews: Y Linh Ho, Lao Chai - Ta Van Village Trekking Day Tour
Guest User2026-02-02
We had the tour with Mu and she was an awesome guide. Explained a lot about the life in the villages, the dying techniques and rice harvesting. Very good English and very friendly. Unfortunately weather was really bad, but still a good experience.
Reviews: Sa Pa Full Day Trekking Tour
Guest User2024-10-01
Picked up on foot from our hotel, communication beforehand was very good. The group initially looked pretty big but we then seemed to split into 2. The walk goes straight from Sapa town through the rice fields and villages, last stop is lunch and then a minibus takes you back to town by 2pm. Very very muddy and slippery sections of the path so make sure you're wearing the right footwear - walking boots, walking trainers or wellies. There was other women on the trek from the villages helping people out if they needed it. Beautiful scenery all around from start to finish. We (accidentally) went at the perfect time just before harvest season so got to see the rice in full bloom and some being dried out too. One place for a toilet stop and drinks to buy as well. Lunch provided at the end was simple local meat and veg dishes, noodles and rice. No description of what any of it was so pack snacks if you're not too open minded. Only downside was the group separating a lot, the guide didn't do so well keeping us together as was needed with different capabilities in one group. A lot of other tours doing the same route at the same time so sometimes got a little confusing.m to track where your group was. There is a lot of children selling bracelets etc, which was hard to watch at times. It’s the same as in the town and you’re torn between them out there to help their families but also concern for them being exploited. Overall we did enjoy the experience to see the local villages and the incredibly beautiful countryside.
Reviews: G8 Hanoi Sapa VIP Cabin Bus
Guest User2026-03-13
I’m very impressed with the support behind the G8 bus experience. My booking was last-minute, but Trang from the Happy Team contacted me immediately after I booked, sent all travel details, and patiently answered my questions. Their quick and helpful responses—even late at night—made me feel very comfortable as a first-time customer on Trip.com. Because of this great experience, I booked my return trip in Sapa. Unfortunately, I accidentally chose another cheaper G8 listing labeled “Official” without checking carefully. This time no one contacted me or provided support. After experiencing both, I can confidently say the difference in service is worth the price. The bus was comfortable, but the Happy Team’s customer care made the biggest difference. Highly recommended!
Contact Center <br>of the year 2025
Contact Center
of the year 2025