3-Star Hotels in Tyrol, Austria

The hotel location is the most convenient to Innsbruck train station. The room space is too small. In addition, there is no kettle provided. Hot water is requested at 13/F cafe bar. It was a little bit noise sound from train station. No coffee and tea bags is provided to customers stayed overnight at hotel. No mobility ticket is provided to customers not same as Salzburg. It is not enough socket points at the room. The shower screen window too short to prevent water coming out on the bathroom floor.

I was satisfied with the location, cleanliness, and friendliness. However, I was issued a parking fine after parking right in front of the hotel, checking in at 5 PM, and checking out at 7 AM the next day. I was told by the hotel that parking was free until 8 AM the following day. I was pressed for time because I had a service at Salzburg Cathedral, so I did not have the opportunity to explain the situation to the hotel manager or raise an objection. If you happen to see this review, could you please provide an explanation?

Excellent location for train station, rooms are clean but basic, no fridge or kettle but have a kettle for tea at reception. Nice breakfast with variety and make your own waffles

Travel to Innsbruck town with families last week and booked this hotel for 2 nights. Arrived early so try our luck for early check in. Receptionist was nice and pretty, she let us check in early since our room was ready. They even provide us the Innsbruck Welcome Card since we spend 2 nights here. Hotel lift was quite small, just fit 4 persons (2 adults and 2 kids, along with 2 medium size luggage). Our room is on 3rd floor. Room got two double beds and an indoor balcony with stunning view of the mountains. Balcony got a small round table which perfect for drinking and enjoying the beautiful mountains view. Very comfortable room with all the facilities available. Kids love the room very much. Staff was very friendly and helpful. Breakfast was provided, not many choices but its fresh and delicious. Hotel's staff was very kind and help us order what we wanted. When we heading to town, their staff even remind us to take umbrella because the weather is getting dark. Hotel's staff is so careful observation, she notices us stand at wrong side of bus stop, rush out and inform us about it. We really love this Basic Hotel very much. Very Basic and much love. Really recommend this hotel.

Super location right on the track. Mega friendly staff. I'd like to go back. Minuspoint, bathing clothes for sauna must be “leased”.

We verbleven hier op doorreis van Italië naar België en het hotel bleek ideaal gelegen. Het design en de voorzieningen zijn indrukwekkend: het zwembad, de sauna, de klimmuur en de Kids Cave maakten ons verblijf echt bijzonder. Vanuit de kamer genoten we van panoramische uitzichten die werkelijk adembenemend waren. Het ontbijt was van uitzonderlijk hoog niveau: zeer uitgebreid, dagvers en ontzettend lekker – echt een topper. Een klein minpuntje was de minimale inrichting van de kamer en de netheid van het sanitair; in douche en toilet vonden we nog wat haren terug. Dat was jammer, maar woog niet op tegen de vele pluspunten. Al met al een aanrader en wellicht komen we hier nog eens terug!

The room was clean, but there was no hot water bottle, no cups, and no people could be seen at the front desk. There are no restaurants around.