3-Star Hotels in Ontario, Canada

My hotel booking receipt included tax, but when I checked in, the staff wanted to charge me an additional 30 yuan. The next day when I checked out, I asked the staff again and they said they didn't charge me the 30 yuan, but my credit card still charged me.

The service was enthusiastic and the environment was pretty good, nothing spectacular but decent. Parking was convenient, though it cost money. Overall, it's good value for money and very close to the waterfall. Parking was easy.

The staff are friendly. We felt comfortable with during the stay. The price is fair.

We had a great stay at this hotel. The location was very convenient—close to the airport and only about an hour’s drive to Niagara Falls. Our room was big, clean, and comfortable. We also found the on-site laundry facilities very useful during our trip. The airport shuttle service was especially helpful; pick-up was on time and made our arrival much easier. Overall, a pleasant and convenient place to stay.

The staff is great but the hotel is run down. I paid $220 for a night and the carpet was all lifting in the room. They tried to hide it with a chair. The hallway carpets are disgusting and leave the halls smelling musty. The best part though, kids staying with us and they put us in a room where the window was so cracked that one wrong tumble into that window you’d be gone. They thought packers clear tape would fix it.

Overall, the hotel is pretty good. It's clean and well-equipped, though a bit old. The room size was appropriate, and the bathroom was quite spacious. The price was reasonable, offering great value for money. The location is also very convenient for sightseeing. Parking costs CAD 20 plus tax per night.

Overall, it was in line with my expectations, similar to Jinjiang Inn - clean and sanitary - relatively new facilities - and conveniently located. The best part is that there's a Tesla charging station, so you can charge overnight for free.

The road in front of the hotel is currently under repair and cannot be parked. Remember to enter from the square behind the hotel. The hotel's exclusive parking space is also behind the hotel. After parking, you can directly enter from the back door with the hotel nameplate. Warm reminder, the hotel is a 1920 building, there is no elevator indoors; it is best not to bring heavy boxes to live in, otherwise it will not be fun to move up a few floors~

The room was spacious, amenities where good except for the coffee maker in the room that made horrible tasting coffee although the coffee machine in the dining room is available 24 hours and has terrific coffee, I just like having a cup as I wake up. The hotel staff, grounds and cleanliness is above quality and the location is quiet, not a lot of traffic and close the restaurants and stores. I would definitely stay there again and recommend it to people.

This is my first time staying here and it may be my last time. Both the restaurant & maintenance staff were patient, polite, and thoughtful. One of the shuttle drivers was very detail-oriented and made sure to meet guests’ needs, which I greatly appreciate, but another driver was repeatedly late and had an awful, unprofessional attitude. Upon check-in, a deposit is required and while that per se isn’t a problem, the credit card terminal/machine was very difficult to navigate. It ended up blocking my credit card from being used anywhere which is a nightmare for any traveler especially as a lot of places I go to are cashless venues. The ‘do not disturb’ door sign keeps falling off the knob/handle every single time I open and close the door, which caused inconvenience repeatedly (not a one-off issue). I wish they would modernize the air conditioning system. The one in my room was not working at first, no heating in winter is intolerable, I had to get the thermostat replaced which again caused more inconvenience for me. Overall room cleanliness was fine except a few colored specks on one of the bath towels. The room curtains as well as the shower temperature were confusing to adjust. The HVAC noises were quite disruptive too. I just feel like there were so many problems that had to be solved and friction to endure before I could even find any enjoyment in my stay. I know this isn’t a 5-star luxury hotel but even with that in mind, it sure did find lots of ways to disappoint me.