3-Star Hotels in Ontario, Canada

Awesome stay! Can't say one bad thing about this place. The location is perfect along with the rooms themselves. Beds are also very comfortable. Would stay again!

We booked a room with a view of the falls, and the scenery was absolutely stunning—definitely the highlight of our stay. However, the room itself was quite disappointing. The furniture felt very outdated, and the hotel provided disposable plastic cups instead of proper glassware. The pillows seemed moldy, which was concerning, and the air conditioning unit was extremely noisy, making it hard to relax. Even the showerhead was so worn out that it took away from what should have been a pleasant experience. The staff were friendly and polite, which we appreciated. Unfortunately, the overall facilities and upkeep didn’t match that level of service. I’m not sure if it was due to the room conditions or just excitement from the falls, but I found myself waking up every two hours and didn’t get a good night’s sleep at all. Overall, the view was incredible, but the comfort and quality of the room need significant improvement.

It would be great if they become more flexible for guests who had to leave early due to important reasons such as leaving for an early flight or other out of control situations. We had a hard time requesting for just coffee or hot water from the breakfast area. We explained that we need to leave the hotel at 7am for an early exam.  We were not expecting to avail the full breakfast tho since we didn’t have enough time. We only asked if it would be possible to have at least coffee or hot water at least 6:45am.  The staff at the reception seemed hesitant to offer a solution and insisted there’s nothing he could do than to wait for the chef until he comes (before 7am). We wouldn’t ask for coffee at the breakfast area if only the coffee maker in the room was clean. Both of the rooms that we occupied had dirty coffee maker.

We had a great stay at this hotel. The location was very convenient—close to the airport and only about an hour’s drive to Niagara Falls. Our room was big, clean, and comfortable. We also found the on-site laundry facilities very useful during our trip. The airport shuttle service was especially helpful; pick-up was on time and made our arrival much easier. Overall, a pleasant and convenient place to stay.

The hotel is okay for a short stay, but we were a bit disappointed with some basics. There were no slippers or toiletries provided, and the heater wasn’t working, which made the room quite uncomfortable, especially at night. The place is decent and the staff were polite, but it really needs better maintenance and amenities to match a 3-star rating.

The hotel staff was amazing. The hotel stay the view of the fall was beautiful. But the turtle Jack’s restaurant was not good. Do not order the French dip. All it was was fat stringy fat.

It's a bit far from the lake by car, 8 minutes away, but very close to the highway and very convenient. It's a new hotel, clean. Breakfast is free, but it's edible and very simple, simpler than the average American breakfast.

The road in front of the hotel is currently under repair and cannot be parked. Remember to enter from the square behind the hotel. The hotel's exclusive parking space is also behind the hotel. After parking, you can directly enter from the back door with the hotel nameplate. Warm reminder, the hotel is a 1920 building, there is no elevator indoors; it is best not to bring heavy boxes to live in, otherwise it will not be fun to move up a few floors~

The room was spacious, amenities where good except for the coffee maker in the room that made horrible tasting coffee although the coffee machine in the dining room is available 24 hours and has terrific coffee, I just like having a cup as I wake up. The hotel staff, grounds and cleanliness is above quality and the location is quiet, not a lot of traffic and close the restaurants and stores. I would definitely stay there again and recommend it to people.

The staff members were nice and friendly. The hotel is close to the airport and there is free shuttle service. The room was clean. They give one bottled water upon checking in and if you’re not familiar with drinking water directly from the tap, there is a water dispenser on the second floor. I had a chance to have dinner at the restaurant and it was good.