The hotel room was great, and the smart toilet in the room was a pleasant surprise! The front desk staff—Yoyo, Selene, Kayee, Delia, and Emily—provided excellent service. They were very helpful, enthusiastic about solving problems, and even assisted with luggage. They were all very friendly. There's also a robot in the lobby, which is super convenient for food deliveries.
This hotel is located on Beijing Road, with a bus stop right downstairs. It's incredibly convenient for shopping, with Xinmiao and Laolai supermarkets nearby, and a wide variety of restaurants to choose from. The front desk staff were very welcoming and helpful. The room was neat and clean, and the mattress and bedding were comfortable. The breakfast selection was also rich and varied. I'm already looking forward to my next stay!
Facilities: You can't expect too much from a three-star hotel, it has the basics. What bothered me was the very low ceiling, which felt a bit claustrophobic. The room only provided four pillows, and when I asked for an extra one, they said they didn't have any, only blankets.
Hygine: I personally don't like carpets; they feel quite dirty, but I understand the need for soundproofing between floors. Also, when my child sat on the windowsill to play, we found it sticky, meaning it hadn't been cleaned or that corner was missed.
Ambiance: I chose to stay in Macau's old town this time for convenience, as I found dining less convenient when I stayed in Taipa previously. Indeed, this hotel is opposite Macau Polytechnic University, surrounded by residential buildings, making daily life very convenient. I originally wanted to explore the old town thoroughly, but my plans were disrupted because a Typhoon Signal No. 8 hit right when I checked in.
Service: I was already unhappy during check-in because I saw that the real-time room rate for that day had dropped by nearly half. This proves that there's no need to book hotels at a high price when visiting Macau in the future. Because it was the National Day holiday, hotel prices in Macau had skyrocketed, even more absurd than Hong Kong, probably due to the developed entertainment industry. Taipa hotels generally cost 3-4k, and even this three-star hotel was 1.2k per night, which is insane.
I can understand price fluctuations and wouldn't demand a refund for the difference. However, when I asked if a room upgrade was possible since one of the guests was celebrating a birthday during the stay, I was flat-out refused. It truly is three-star service, completely lacking in human touch. I've stayed in so many five-star hotels on the mainland, and upgrades are often proactively offered when available. Later, I pointed out that their room rate had dropped by half since I booked, and asked if an upgrade was possible then. Their response was, 'You can pay an extra 100 per night for the difference…'
In the end, for the sake of a more comfortable stay with my child, I didn't argue further. I decided to pay extra and upgrade to a suite myself.
Then another absurd thing happened. I booked for three nights, but they told me they only saw a two-night booking from Ctrip! However, they said it was fine and would take down my order to process it. I thought they had genuinely sorted it out, but on the morning of the third day, after going out for breakfast and returning to the hotel, my room card was demagnetized… I couldn't get in, leading to another hassle of going up and down. Speechless.
Finally, for the reference of other guests, the hotel is not far from Sands, and there's a bus stop for Koi Kei Bakery downstairs where you can take a mini-bus directly to Sands. From Sands, it's very convenient to get to the bustling areas of Taipa, the ferry terminal, and even direct buses to Hong Kong.
The hotel's location is convenient; I'd highly recommend it if you're staying on the peninsula. It's about a 15-minute walk to the Ruins of St. Paul's. Although the room style is a bit dated, the overall cleanliness is good. The front desk staff are very helpful and you can store your luggage there. Plus, there's a free shuttle bus to the border, which is a great stress-reliever if you're not in a hurry.
Environment: It's decent, but it's really, really close to Macau Airport. If you're on a layover, it's a great value. I checked in at night, and even though it's very close to the airport, there aren't many night or early morning flights at Macau Airport. With earplugs, I didn't hear any noise at all.
Facilities: The hotel is a bit old, and there's a slightly damp smell in the hallway, but the room itself was fine. The room comes with a universal adapter.
Service: I thought it was good; just standard, polite service. Everything else was pretty good.
Cleanliness: Okay, met standards.
This hotel is located in a great location close to Grand Lisboa. Rooms are adequate in size and facilities are older but in good condition. I would recommend this place to travellers in Macau for a short stay!
We had a great stay at House of Art Macau. The hotel was very clean and well maintained, and the location was excellent. There are plenty of restaurants nearby, as well as a 7-Eleven just a short walk away, which was very convenient.
The hotel is also close to the airport, and transportation was easy; there are buses that run directly between the airport and the hotel, making arrival and departure easy. The amenities provided were nice and full-sized, which I really appreciated, and the surrounding area felt very safe throughout the stay. Overall, a comfortable and convenient place to stay in Macau and I would definitely stay here again.
The Waldo Hotel is strategically located, close to the city center and close to the bus to Hong Kong.
The hotel is quiet clean, the rooms are quite spacious, and the price is reasonable.
The hotel's location is excellent, making it convenient to get anywhere. The front desk staff are also very kind, and the rooms are spotless. Every time I visit, I stay at this hotel. Chris
The room itself was good - large, comfy bed and good shower. Location is great for Taipa and if you don’t mind walking for 15 mins it’s fine for the LRT and casino strip. Plenty of buses nearby. Many shops and restaurants. A few things to improve: the doors really would benefit from quiet closing mechanisms as they slam hard. I kept finding long hairs in the bathroom (probably the cleaner). But worst was at preliminary check in the guy was coughing constantly, all over everything and of course touching everything. I was reluctant to take my passport back!!! Later in the day I saw he did have a mask. I suspect a supervisor coming on shift told him to. A bit of training/reminders for staff would be good. Anyway, I would stay here again. By the way, it is also near a lift up to the Taipa National Park which is perfect for some morning exercise.
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PPhebe_9We had a great stay at House of Art Macau. The hotel was very clean and well maintained, and the location was excellent. There are plenty of restaurants nearby, as well as a 7-Eleven just a short walk away, which was very convenient.
The hotel is also close to the airport, and transportation was easy; there are buses that run directly between the airport and the hotel, making arrival and departure easy. The amenities provided were nice and full-sized, which I really appreciated, and the surrounding area felt very safe throughout the stay. Overall, a comfortable and convenient place to stay in Macau and I would definitely stay here again.
MM878071****Facilities: Fully equipped and very convenient.
Hygiene: Very clean, and the bed was huge.
Environment: For a city like Macau, the Victoria Hotel offers great value for money considering its price, environment, and service. Highly recommended.
Service: The front desk service was attentive; they reminded me about luggage storage, which was very convenient as I could explore all day and pick up my luggage later to cross the border.
GGuest UserThe Waldo Hotel is strategically located, close to the city center and close to the bus to Hong Kong.
The hotel is quiet clean, the rooms are quite spacious, and the price is reasonable.
MM506081****The hotel room was great, and the smart toilet in the room was a pleasant surprise! The front desk staff—Yoyo, Selene, Kayee, Delia, and Emily—provided excellent service. They were very helpful, enthusiastic about solving problems, and even assisted with luggage. They were all very friendly. There's also a robot in the lobby, which is super convenient for food deliveries.
MM310461****The hotel's location is very convenient, with a bus stop right nearby and the Grand Lisboa just a two-minute walk away. The staff are all very friendly and helpful, and many of them speak Mandarin. The hotel environment is new and clean, with quite complete facilities and modern decor. However, I feel the cleanliness could be improved a bit. There are plenty of power outlets, and they offer a shuttle bus service and breakfast. Overall, it's a good stay.
Mmsh****The triple room is very spacious and clean. It's great value for money if you avoid staying on Friday and Saturday nights. There's a bus stop within 100 meters, making transportation convenient. If you're up for it, you can even walk to the Ruins of St. Paul's, which is less than 1.5 km away.
JJennieThe hotel's location is convenient; I'd highly recommend it if you're staying on the peninsula. It's about a 15-minute walk to the Ruins of St. Paul's. Although the room style is a bit dated, the overall cleanliness is good. The front desk staff are very helpful and you can store your luggage there. Plus, there's a free shuttle bus to the border, which is a great stress-reliever if you're not in a hurry.
LLeonzhaoszThis hotel is located on Beijing Road, with a bus stop right downstairs. It's incredibly convenient for shopping, with Xinmiao and Laolai supermarkets nearby, and a wide variety of restaurants to choose from. The front desk staff were very welcoming and helpful. The room was neat and clean, and the mattress and bedding were comfortable. The breakfast selection was also rich and varied. I'm already looking forward to my next stay!
MMattyFThe room itself was good - large, comfy bed and good shower. Location is great for Taipa and if you don’t mind walking for 15 mins it’s fine for the LRT and casino strip. Plenty of buses nearby. Many shops and restaurants. A few things to improve: the doors really would benefit from quiet closing mechanisms as they slam hard. I kept finding long hairs in the bathroom (probably the cleaner). But worst was at preliminary check in the guy was coughing constantly, all over everything and of course touching everything. I was reluctant to take my passport back!!! Later in the day I saw he did have a mask. I suspect a supervisor coming on shift told him to. A bit of training/reminders for staff would be good. Anyway, I would stay here again. By the way, it is also near a lift up to the Taipa National Park which is perfect for some morning exercise.
MM57921****Every time I visit Macau, I choose the Yacht Club. It's conveniently located, quiet, and clean. The service is warm and attentive; they proactively asked if I'd prefer a room with a sea view. If I get the chance to come to Macau again, I'll definitely choose to stay here once more. Highly recommended!
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