Featured facilities: Conference room, Gym, Laundry service (on-site)
Very Good
89 reviews
8.4/10
1 night
From €104
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8,1/10
Very Good
LLC666Visited Horsens for the Thomas and Uber Cup and picked this hotel as there were not many choices in the city. The location of the hotel was fine and took less than 20 minutes of driving to reach Horsens city center. The room is nicely maintained and clean. The availability of a convenience store nextdoor is a plus as games ended very late at night and it's great to have some bites after that.
However, despite that the hotel is under the Sheraton hotel chain, there were quite some areas that had fallen short of expectation. First, there were insufficient staff and you would have to wait and hope someone would turn up at the reception desk. Second, there was no amenity available, not even slippers, toothbrush and other basic things. Third, there was shortage of towels and I could only get one large towel after 10 hours of stay in the hotel, and I was never able to get a fresh one in my 4 days of stay. Bathroom mat was not available and thus the floor was always wet after shower. Lastly and most importantly, the staff failed to update my period of stay and my key card was disabled on my last day of stay. When I returned to the hotel after midnight, i could not get into my room and the reception was closed with no one there to help. I had to make a call using roaming to the helpline, and spent over 8 minutes of international calling and probably hundreds of dollars of call charge to get my key card functions again. That totally blew my trip as it should not happen in the first place. All in all, quite a dissatisfied stay.
AAnonymous UserThe room is clean and tidy, the breakfast is rich, the hotel is in a good location, the transportation is convenient, there is an Asian restaurant and a supermarket downstairs, McDonald's is opposite, and there is a Burger King not far away
GGuest UserIt has an excellent location outside Herning, in the middle of Jutland and close to the highway.
Most are self-service but are convenient for a business traveller and not restricted to certain business hours.
The breakfast buffet offers cold dishes, bread, cereals, fruits, and drinks.
GGuest UserWe especially appreciated the helpfulness of the hosts who responded immediately to all our messages and requests. The location is great and very close to the university (only 4 minutes away).
AAndersJA great place to stay for exploring Samsø.
We arrived early, but the room was ready for us.
The room was simple, but spacious, and we didn't miss anything. Same with the breakfast - small buffet with everything we needed.
We will recommend this place to everybody.
PPEI CHIEHThe staff is really nice and I enjoyed the breakfast a lot. It's better to check in before 10pm, as there won't be anyone after 10pm, instead they will put the key outside the keybox in front of the entrance.
MM16717****Aarhus is a beautiful town, and this hotel has a great environment with a rich breakfast spread and good service overall. While the facilities aren't brand new, there's a well-stocked supermarket about a fifteen-minute walk away.
GGuest UserNo service, scan the code to register for a long time when checking in, the passport front desk did not return it to me, two days later found that the passport was missing and went to the front desk to ask me, during the period, there was no phone email notification and did not send to the room, these messages were provided at check-in! ! ! Pillows are not comfortable
LLennartReception is not always staffed. Can be complicated to enter with a code and write your own parking pass,
Breakfast is very good,
No ac in the room, which was otherwise comfortable
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