3-Star Hotels in Basque Country, Spain

If you’re looking for a peaceful place to stay away from the hustle and bustle, this location might just suit you — provided you’re comfortable with being quite far from anything of note. That said, it’s not entirely cut off; there’s a bus stop directly outside with services running roughly every 15 and 30 minutes, which does make getting around manageable. The setting is quiet and relaxing, with a pleasant bar on-site and a decent selection of tapas, which added a nice touch to the evenings. However, there were a few drawbacks during our stay. The television in the room didn’t work at all — unsure if it was just the batteries in the remote or a more serious issue, but we couldn’t get any power to it, which was a shame. Breakfast was tidy and kept us going, but it did become repetitive after a couple of days. The pastries in particular were a bit disappointing — rather dry and not the freshest. Overall, it’s a good spot if you value tranquillity and can cope with a bit of isolation. With reliable transport links it offers a relaxing base, albeit with room for improvement in a few areas. There is a confidence shop and a bar that does food about 10 mins walk away and playground for children mostly in neighbourhood of homes though.

Overall, it's a great choice. The airport shuttle runs from 5 AM to 11 PM, every half hour in the early mornings and late evenings, and every 10 minutes during the day. We stayed for three days and rented a car for two of them. Parking was free, and we could take the hotel's airport shuttle to pick up and drop off the rental car at the airport. For pick-up, you need to wait outside the departure gates on the third floor. The shuttle is a black 9-seater Mercedes-Benz. Breakfast is a bit simple, but they offer takeout, which is very convenient. I would definitely come back again.

Pension Ama Bilbao was excellent and well located in centre of Bilbao old town disctrict and great for wandering and seeing the sites and amazing bars and resturaurants in area. I had minor difficulty with my automated checkin on arrival as one of the online forms would not work on my device, but calling the support number a member of team was able to sort this out and issue access codes for my and my friends and we were able to complete the admin later next day. Staff memeber were friendly in helping to store our luggage for last day to make it easy for use to enjoy morning and afternoon in town before we left for our next desination. I would highly recomend staying here again as facilities are very modern, beds are comfortable and rooms well equipped and insulated for noise outside making stay very pleasent.

The hotel staff were incredibly kind and friendly, and we felt very well taken care of. The interior design is also stylish and high-quality. However, the bathroom is transparent, which might make some guests uncomfortable. Also, the toilet is wall-mounted, which could feel a bit unstable for larger individuals. Upon check-in, we were given chocolates, and there were small cookies next to the coffee cups, which was a very thoughtful touch.

Overall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.

A True Gem That Feels Like a 4-Star Hotel! My stay at the Sercotel Arenal Bilbao was flawless. The hotel is absolutely spotless, with lovely decor and beautiful views from the room. The entire hotel, from the elegant lobby to my room, was spotless. It was clear that the housekeeping team takes immense pride in their work, ensuring a pristine and hygienic environment that immediately made me feel at ease. The reception staff provided excellent, warm service. The breakfast was perfect—not too big, not too small, but just the right selection for an amazing start to the day. The management is clearly doing a fantastic job. With this level of quality and attention to detail, this hotel truly operates like a four-star property. I can't wait to return.

獨立、封閉的庭院，停車方便，安全。出門左轉200米就是超市，方便自駕補給。酒店餐廳性價比不錯，烤小羊排可以試試。雖然位於巴斯克地區（當地甚至不説西班牙語），但前台服務員仍用有限的英語為我們第二天的行程提供導覽和各種幫助，大大的贊一個。

Staff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.

The hotel is a bit out of the way; it's a 25-minute walk to the city center. The pool feels like a wasted opportunity; I don't understand why it's elevated like a block instead of being flush with the floor. As for the room and bathroom, they're standard Social Hub quality—clean, neat, and no-frills. Street parking is available for around €5 per day, but you have to pay at the parking meter, as mobile apps like ElParking don't work for foreigners.

Good value for money. The hotel isn't very new, but it's pleasant and the staff is welcoming. On the other hand, our room was in poor condition (mold in the bathroom, loose and poorly laid parquet flooring, and deteriorated over time, and the electrical outlet was in poor condition). The breakfast buffet was decent, but not much choice.