3 Stars Hotels in Nouvelle-Aquitaine, France

Excellent price quality relationship. Super pleasant and professional staff. Quiet, quiet hotel, city centre. Ideal to travel the area.

Excellent bed and very hot swimming pool and innocent cleanliness. Perfect home and breakfast buffet very very good, generous and of high quality. Parking is very large and the quiet is perfect.

Super hotel and very good welcome. Perfect breakfast, there is quantity and a much appreciated choice. The amenities are very valuable. A leclerc just next to the hotel.as well as other store like restaurant....

Fine if you want somewhere cheap and trendy to get your head down, right by the station and a lovely rooftop area but so many things let the hotel down: 1. Only one thin pillow per bed (when asked they did provide a second each) 2. A weird eggy smell that seemed to lurk everywhere, in the shower area when we arrived, in the restaurant whenever we walked past. Think they have some drainage issues. 3. The double rooms are incredibly compact with just 6 coat hangers to put all your clothes on. No wardrobes or drawers. 4. The shower opens into the main room where the sink also is so no privacy 5. Staff don’t seem overly bothered by anything, didn’t even check the system when we asked if there was the possibility of a twin room instead. 6. Communal tea facilities without milk 7. Loud trains woke you up daily from around 6am

Very convenient very well located to visit Biarritz la cote basque and Capbreton Hossegor very quite even close to the airport i suggest to try the restaurant the carte and wines are very good you don’t wait for a table or to be served ... it was perfect

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

Convenient hotel for stay in Bordeaux when coming over with car. Hotel is relatively close to the city center, but still in the area where it's comfortable to drive and has secure parking located inside the complex. Facilities and room matches what you would expect in the price range of the hotel and staff is very friendly and helpful.

Clean and spacious room. Pleasant stay. Recommended hotel for business stay.

We came to the family (2 adults and 2 children) for 2 days. At our arrival at 23h the receptionist was very nice. 195€ for 2 nights, the price is more than reasonable. The hotel is very comfortable and very comfortable and it is very comfortable and very comfortable. The staff is laughing and welcome For the breakfast there is no bad choice, even when you go down at 10:15. Only a little bemol, it is not fruit. There is only fruit salad. The hotel was very comfortable and the hotel was very comfortable and very comfortable. I think it's because of the outer vegetation. We all broke them and we didn't find any others next night. What is also bad, is that there is no part in the rooms. Only 2 gardens. Sorry if you want to be in the full black. Our room had a bathroom with water, which is a positive point especially with children. We will come back with great pleasure

Excellent price quality relationship. Super pleasant and professional staff. Quiet, quiet hotel, city centre. Ideal to travel the area.

Excellent bed and very hot swimming pool and innocent cleanliness. Perfect home and breakfast buffet very very good, generous and of high quality. Parking is very large and the quiet is perfect.

Super hotel and very good welcome. Perfect breakfast, there is quantity and a much appreciated choice. The amenities are very valuable. A leclerc just next to the hotel.as well as other store like restaurant....

Fine if you want somewhere cheap and trendy to get your head down, right by the station and a lovely rooftop area but so many things let the hotel down: 1. Only one thin pillow per bed (when asked they did provide a second each) 2. A weird eggy smell that seemed to lurk everywhere, in the shower area when we arrived, in the restaurant whenever we walked past. Think they have some drainage issues. 3. The double rooms are incredibly compact with just 6 coat hangers to put all your clothes on. No wardrobes or drawers. 4. The shower opens into the main room where the sink also is so no privacy 5. Staff don’t seem overly bothered by anything, didn’t even check the system when we asked if there was the possibility of a twin room instead. 6. Communal tea facilities without milk 7. Loud trains woke you up daily from around 6am

Very convenient very well located to visit Biarritz la cote basque and Capbreton Hossegor very quite even close to the airport i suggest to try the restaurant the carte and wines are very good you don’t wait for a table or to be served ... it was perfect

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

Convenient hotel for stay in Bordeaux when coming over with car. Hotel is relatively close to the city center, but still in the area where it's comfortable to drive and has secure parking located inside the complex. Facilities and room matches what you would expect in the price range of the hotel and staff is very friendly and helpful.

Clean and spacious room. Pleasant stay. Recommended hotel for business stay.

We came to the family (2 adults and 2 children) for 2 days. At our arrival at 23h the receptionist was very nice. 195€ for 2 nights, the price is more than reasonable. The hotel is very comfortable and very comfortable and it is very comfortable and very comfortable. The staff is laughing and welcome For the breakfast there is no bad choice, even when you go down at 10:15. Only a little bemol, it is not fruit. There is only fruit salad. The hotel was very comfortable and the hotel was very comfortable and very comfortable. I think it's because of the outer vegetation. We all broke them and we didn't find any others next night. What is also bad, is that there is no part in the rooms. Only 2 gardens. Sorry if you want to be in the full black. Our room had a bathroom with water, which is a positive point especially with children. We will come back with great pleasure

Excellent bed and very hot swimming pool and innocent cleanliness. Perfect home and breakfast buffet very very good, generous and of high quality. Parking is very large and the quiet is perfect.

Super hotel and very good welcome. Perfect breakfast, there is quantity and a much appreciated choice. The amenities are very valuable. A leclerc just next to the hotel.as well as other store like restaurant....

Fine if you want somewhere cheap and trendy to get your head down, right by the station and a lovely rooftop area but so many things let the hotel down: 1. Only one thin pillow per bed (when asked they did provide a second each) 2. A weird eggy smell that seemed to lurk everywhere, in the shower area when we arrived, in the restaurant whenever we walked past. Think they have some drainage issues. 3. The double rooms are incredibly compact with just 6 coat hangers to put all your clothes on. No wardrobes or drawers. 4. The shower opens into the main room where the sink also is so no privacy 5. Staff don’t seem overly bothered by anything, didn’t even check the system when we asked if there was the possibility of a twin room instead. 6. Communal tea facilities without milk 7. Loud trains woke you up daily from around 6am

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

Convenient hotel for stay in Bordeaux when coming over with car. Hotel is relatively close to the city center, but still in the area where it's comfortable to drive and has secure parking located inside the complex. Facilities and room matches what you would expect in the price range of the hotel and staff is very friendly and helpful.

We came to the family (2 adults and 2 children) for 2 days. At our arrival at 23h the receptionist was very nice. 195€ for 2 nights, the price is more than reasonable. The hotel is very comfortable and very comfortable and it is very comfortable and very comfortable. The staff is laughing and welcome For the breakfast there is no bad choice, even when you go down at 10:15. Only a little bemol, it is not fruit. There is only fruit salad. The hotel was very comfortable and the hotel was very comfortable and very comfortable. I think it's because of the outer vegetation. We all broke them and we didn't find any others next night. What is also bad, is that there is no part in the rooms. Only 2 gardens. Sorry if you want to be in the full black. Our room had a bathroom with water, which is a positive point especially with children. We will come back with great pleasure

It is cheap like the hotel. A lot of trash all around the property, broken stolen cars on the parking lot. The room we got was spacious and relatively cleaned except for the walls that are very dirty, the kitchenette has what you need to cook but no sponge and dish liquid to do the dishes. Also there are a lot of workers from other countries staying here, hanging out outside. The breakfast is very decent

The hotel is very comfortable and comfortable and is very comfortable. Very quickly we decante, an unsustainable smell in the room(picking the eyes and throat), a technician comes to see without solution, We change room. Then noisy room, smaller, more coffee, more overclass... extra bed at €15 with impossibility to sleep in (bed bars) forced to put the matlas on the ground... No information about the room its spa and fitness that you will discover The hotel is very comfortable and very comfortable.

El Hotel se encuentra a 6 paradas de tranvía (C ó D). No es apto para salir y volver de noche si no es en Taxi (calles poco concurridas, te puedes encontrar solo).. La habitación posee una cama, un tv y un cuarto de baño. No hay armario, no hay mesillas ( unos enganches con una tabla encima) No no encontrarás cajones, cuatro perchas para todos. No encontrarás más que una toalla de baño (para todo). Vamos, que si vais en pareja tendréis que pedir permiso para moveros por la misma. El desayuno corriente (no sé donde han desayunado otros viajeros, pero en este hotel no) El primer día se acabó la macedonia de frutas delante de mi, y no sacaron más.

Fine if you want somewhere cheap and trendy to get your head down, right by the station and a lovely rooftop area but so many things let the hotel down: 1. Only one thin pillow per bed (when asked they did provide a second each) 2. A weird eggy smell that seemed to lurk everywhere, in the shower area when we arrived, in the restaurant whenever we walked past. Think they have some drainage issues. 3. The double rooms are incredibly compact with just 6 coat hangers to put all your clothes on. No wardrobes or drawers. 4. The shower opens into the main room where the sink also is so no privacy 5. Staff don’t seem overly bothered by anything, didn’t even check the system when we asked if there was the possibility of a twin room instead. 6. Communal tea facilities without milk 7. Loud trains woke you up daily from around 6am

Reception: English lady at reception was very assistive and pleasant. Room / facilities: Room number 608 is on the 6th floor and is an executive room. Not sure why it is considered executive, as it only appeared to be larger than other rooms (based on the floor, layout diagram on the entry door). We did not use the flat screen TV as there are virtually nil english speaking tv channels on French TV. The king bed is comfortable, but the 4x square European pillows are not to my liking. The executive room was not as clean as i would expect, as there is black mould in the clothes hanging space, a mop head is provided (no handle attached), the bathroom and kitchen exhaust fans have years of dust built up around the edges where the fan unit connects to the wall. The room walls badly need a paint and freshen up, as there are black marks on the walls from the bedside tables. Water streaks run down the bathroom walls. There executive room has no daily clean, obtaining fresh towels cost extra per request. Depending on your length of stay, to ask for the room to be cleaned floor vacuum is an additional €9. We saw the cleaner on our floor one morning, however after we returned after 4 hours, the floor hall way was not even vacuumed. The towels provided fell brand new, as the tags are not frayed, they smell and feel fresh from the store, UNWASHED.. I have to take the rubbish out. Our booking was for two persons, yet the hotel only provided 1x bottle of water, additional bottles were at a cost. The kitchenette has a bar fridge, cook top, microwave, cutlery, crockery, pots and pans, but no towel to dry dishes, no chopping board nor a plug for the sink. Well equipped kitchen MINUS the bare basics. You have to request a dish wash kit from reception, this dish wash liquid in the kit is as runny as water, does not form any suds and will only last 1 - 2 washes. Using the liquid soap in the bathroom was more effective. The bathroom has yellow coloured stains on the silicone around the base of the tiles, the shower tiles appear to be dirty and need a good scrub. This may be the design of the tiles. The toilet could use a good dose of beach or domestic cleaner (domestos) and a scrub to clean the “s” bend of the toilet, as there are black marks visible in the bowl. The studio apartment does have a self control air conditioning and windows that opens fully. The Air Con was on at our arrival and made it very comfortable to enter the room, after a hot walk from the train station. Laundry: None on site, but a Self service coin laundry with washers and dryers is a 2 minute walk on the street corner. Wash cost €5 for 8kg. Dry is available. Parking: I believe parking is available on site, for an additional charge, but this was not utilised during our visit. Wifi: Fast and reliable. Email address required for login. Breakfast: Available at an additional daily charge. This was not utilised during my stay. Conclusion: Great location as the hotel is 65

If you don’t have a car this place is not for you. It’s out of the way for public transport. There are quite a few restaurants dotted about within a five minutes drive but not really anything within walking distance. There’s a big shopping centre too with an Auchan for supplies. We had a car and used this hotel for a base for visiting lots of different cities, towns etc and was brilliantly located for us. The plentiful and free parking was an extra bonus. Check in was easy and staff friendly. Room was bigger than expected and clean. There was plenty of utensils, plates etc to use in the small kitchenette. Everything was a bit dated but in good order. The only two problems were that there was no shower curtain/screen and the fuse box on the wall had no cover so looked ugly. The bed was comfortable and the hotel was a good place to use as a base. Overall the place was perfectly fine for the price as long as you aren’t using public transport. Nothing special but worth the price paid

Convenient hotel for stay in Bordeaux when coming over with car. Hotel is relatively close to the city center, but still in the area where it's comfortable to drive and has secure parking located inside the complex. Facilities and room matches what you would expect in the price range of the hotel and staff is very friendly and helpful.

El Hotel se encuentra a 6 paradas de tranvía (C ó D). No es apto para salir y volver de noche si no es en Taxi (calles poco concurridas, te puedes encontrar solo).. La habitación posee una cama, un tv y un cuarto de baño. No hay armario, no hay mesillas ( unos enganches con una tabla encima) No no encontrarás cajones, cuatro perchas para todos. No encontrarás más que una toalla de baño (para todo). Vamos, que si vais en pareja tendréis que pedir permiso para moveros por la misma. El desayuno corriente (no sé donde han desayunado otros viajeros, pero en este hotel no) El primer día se acabó la macedonia de frutas delante de mi, y no sacaron más.

Booked a room at short notice. Although room was basic it was spotlessly clean. The kitchenette was small but fully equipt. Bathroom was clean & tidy. Shower worked well & there was plenty of hot water. However, the towels weren't changed during our 4 night stay & the bins weren't emptied. Luckily, there was an electric towel rail in the bathroom to dry the towels to use again. It would have been nice to have had a change of towels & bins emptied halfway through our stay. The matress has harder than I like but wasn't uncomfortable. However, the pillows were not great & my husband & I didn't find them very comfortable. The hotel was quiet but as we had a room over looking the road & the fraffic started to build up from 6am. My husband slept through the traffic noise but i am a light sleeper so the noise woke me. There was a problem with a smell in the bathroom when we first arrived but we repored it at reception & it was dealt with the next day. The smell never returned. The hotel is not close to the city centre. it's fine if you like walking; it took us about 35 minutes. There is a tram station quite close & fares are inexpensive. There is a good regular service.There were no major issues at the hotel & it was ideal for a short break.

FUYEZ EST TRÈS FAIBLE... Seduit par la situation nous avions décidé d y séjourner 5 jours, quelle erreur!!!!!!! *Le studio que nous avions réservé était crasseux à souhait, du sol, au plafond; à commencer par le sol qui collait, noir de crace, autour du WC il y avait de l'urine ça sentait la pisse à en vomir, les rideaux pouvaient tenir sans tringle tant ils étaient pourris, le lave-vaisselle ne marchait pas dés l arrivée et était dégueulasse et je vous dis pas l'état du canapé convertible, la suédine était noire de crasse et lorsque nous avons essayé de frotter avec une lingette desinfectante (force oblige nous sommes allés au Lidl acheter de quoi récurer...), elle est ressortie noire et pleine de moutons, une véritable horreur (j ai posé une fouta pour camoufler), le micro onde sale, toutes les poignées collantes, la douche beurk....,etc. * Le petit déjeuner ne vaut vraiment pas le prix, seul la jeune fille qui s'en occupe est très sympathique et relève le niveau d accueil .... * L'accueil clientèle est déplorable : à l arrivée une jeune fille nous accueille elle est vraiment très sympathique, on se dit super ça efface un peu le contact telephonique très désagréable que nous avons eu avec la responsable qui nous annonçait une panne de climatisation, malheureusement cette hotesse n'est là que pour la journée. Le pompon, une jeune fille nous accueille pour payer ce que nous devons, elle n est pas très accueillante....elle se trompe dans la note, durant plus d une demi-heure je discute, lui explique, elle ne veut pas reconnaître son erreur, s entête, elle est très irrespectueuse dans son attitude, très froide, et hautaine, finalement elle s est bien trompée, elle recrédite ma carte bleue d un joli montant, sans même s'excuser; je lui explique que j'attendais un minimum d'excuses elle ne veut pas prétextant qu'elle a senti que j'employai un ton agressif dans mes explications, j hallucine, je suis sur une autre planète; bon il n y a rien à en tirer..... Nb : nous avons envoyé un mail à la direction à Bruges, à ce jour resté sans réponse. Avis aux futurs clients qui tiennent à y séjourner : Prenez des gans, des lingettes désinfectantes, un produit javelisé pour les sanitaires, vos propres oreillers, etc. et vérifiez votre note avant de régler....

I recently had the please of staying in this hotel. The location is fantastic - it's right in the center of Bordeaux, very close to all the main points of interest in the city and also smack next to the tourist information office. The rooms are spacious, clean and comfortable. The staff went out of their way to help me, even though they had no obligation to do so. Thank you so much for making my stay so enjoyable!

lovely friendly hotel right in the heart of the shopping and restaurants opposite galleries lafayette room was a good size with ensuite shower room and wc a/c with heat as well TV with french tv comfortable bed

We stayed in ‘superior studio’ for 2 nights during heatwave. The room was air conditioned, clean with a comfortable bed, nice little kitchen, shower room. The room was on third floor and involved a walk up from the second floor on external staircase and across a little bridge. This was a bit of a nuisance if we got to the ground floor and realised we’d forgotten something in the room - didn’t do it twice! Hotel is really well located just a couple of minutes to tram stop and with parking on site. The staff were all very pleasant and helpful.