3-Star Hotels in Banten, Indonesia

The location is all right,  Customer service really really good, But the everything else is really bad. The shower, the door, the floor, the table everything just falling apart. I wouldn’t recommend this hotel to anyone..

very slow to respond

Despite initially I have difficulty on checking-in because my message through the apps didn't quickly replied when I arrived at the apartment, but finally I manage to call the owner. So, I'm suggesting you who wants to book this place, to also actively approach the owner through the phone number mentioned in the apps for smooth process. The owner was so friendly and informative. We can ask anything to him. When we enter our room, fits as its description, where it suitable for 3 person with 2 rooms. The amenities also quite complete, such as: towels for each person, dental care, soap and shampoo including eating utensils. Also there's magic jar/magic com to cook rice or warm our food and electric kettle. But I will be grateful if you can provide the dish soap and rug in front of the bathroom as well. (Is it too much if I ask mineral water bottles as well?) Easy for check-out, just leave the key inside the unit and the owner will pick it up later. Aside from that, since this place has many restaurants and convenience stores across from the building, no need to worry for starving in the middle of the night. Thank you for the convenience and definitely will return to this place for another staycation with my friends.

The room type is pretty good, and the hygiene is acceptable. The only problem is that you need to get the key from the box downstairs. Overall, it is pretty good, and the price-performance ratio is okay. It is relatively convenient to eat, drink and shop, and there is a business district downstairs.

The room is comfortable and clean, and the breakfast is pretty good. Its proximity to the airport helps avoid Jakarta's annoying traffic, making it suitable for business travelers who need an overnight stay during a layover. The price is also affordable.

Good design hotel, staff it’s very friendly. They allowed to me do early check in. Beautiful rooftop terrace with cafe. Only towels and bed linen were stained. The walls in the room are very thin, which makes it easy to hear what is happening in the hallway and in the neighboring room. The walls in the room are very thin, which makes it easy to hear what is happening in the hallway and in the neighboring room.

Very comfortable hotel for the vacation with family or couples, hotel room clean and nice,,easy to access for to find restaurants nearby around hotel, and very helpful assistance of customers service at front desk hotel,

I booked this hotel because I had a 7:00 AM flight. You can't beat the accessibility! Our airline counter was B, and the hotel was behind D. It was great not having to worry about getting to the airport. Just be aware that the entrance is very hard to find. You have to go down a narrow passageway between ”Solaria” and ”100-Hour Curry” and then down the stairs. There's no elevator, but the staff handles all luggage up and down, which was a great help. You can buy beer next to the front desk!

I flew from Bali to Jakarta. Apparently, I got food poisoning before the flight, I was vomiting, shivering, and dizzy. We checked into the hotel very quickly and an hour later I decided that I needed to go to the hospital. There was no thermometer in the hotel, but a receptionist named Rio Renaldi (I hope I wrote the name correctly) said that he will help me get to the car, take me to the hospital, explain my symptoms to the staff and take me back. This person is a real professional and an excellent worker who is ready to quickly take you to the hospital at 2 am and pick you up at 4 am. This person deserves a bonus. The security guards and other hotel staff were also understanding and helped in every possible way. Very pleased with the hotel

The hotel is clean and well-maintained. * The location is excellent and convenient for getting around Jakarta. * The staff are very cooperative and helpful. * Miss Bianca stands out for her kind and supportive attitude. * She has great memory, always reminding you of important details on time. * I appreciate all the staff, especially Miss Bianca She is Such a Lovely Lady.