Posted on Sep 29, 2024
Guest User
The location is very strategic, easy for looking for food, shopping and hanging out but they need to improve their responsiveness especially the manager in accepting the inputs from travellers like us. Overall, thanks to Uty one of the staff was very kind to us. Very appreciated for the responses. One more, need to increase the cleanliness.
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Price per night from:₹ 1,227
Posted on Jan 22, 2025
Guest UserGood: nice beds and good breakfast
Bad: shower not hot, people smoked in the lobby, even during breakfast, disgusting
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Price per night from:₹ 1,227
Posted on May 9, 2026
Guest User
We had an amazing stay in the hotel. The service of DAFAM was amazing. They were very accommodating and helped us greatly. The rooms are spacious and clean in the non smoking area. Shower water was warm, but not hot.
The breakfast buffet is good! With amazing coffee
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Price per night from:₹ 1,636
Posted on Oct 27, 2025|Superior Room
Guest Userthe room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
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Price per night from:₹ 1,270
Posted on Sep 17, 2025
SweetCouple
This is our 1st time to Pekan Baru with new experience staying in Khas Hotel. Very warm hospitality from the team. The room is spacious but they did not provide the mini fridge. So sad😣(to management team- pls take note).We have a issue with the shower but the team managed to settle the problem in a time.Located near to the airport about 20 minutes away.Easy to get Grab/Maxime. On the right side hotel there Makam Pahlawan. And the best thing, RM Pagi Sore is only opposite the hotel🤩
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Price per night from:₹ 1,425
Posted on May 20, 2026
Guest User
The hotel is very clean and peaceful, The service is also good, rooms are spacious and dont carry bad smell. The only problem i can think of is towels and curtain. which i guess wont be problem for anyone who is not picky like me, there is a little amount of light leaking through curtains which will make you awake if you are sensitive to light. Also the towels are thin which are not to my liking and they are missing small towels. Breakfast downstairs is delicious but there isnt much to select from.morning coffee is the best i have tasted all over indonesia. Over all good hotel and would choose to stay here next time too. Also thanks to the staff. Best regards
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Price per night from:₹ 2,864
Posted on Jun 2, 2026
Noor EfendiThe air conditioning wasn't very cold. Maybe the gas was low... I asked technical staff to come take a look, but they only came to observe. I ended up sleeping without a blanket that night.
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Price per night from:₹ 1,411
Posted on Dec 12, 2024|Deluxe Double or Twin Room
Guest UserThere is ice cream near the lobby, and the room is spacious. It was a pleasure to stay here.
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Price per night from:₹ 1,933
Posted on Dec 29, 2025
Guest UserThe hotel is great, really comfortable. It's suitable for solo travelers or even families, and the service is excellent.
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Price per night from:₹ 1,721
Posted on Mar 29, 2025
Ella Berti
Nice and clean, at that price you can get breakfast for a husband, wife and one child. Also close to the market but unfortunately the parking lot is cramped
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Price per night from:₹ 1,270