Nice hotel, in a very good central area. We stayed for 2 nights during first days of April. There was not any noise problems during night. My only negative is that the room looks bigger in the photos than reality and no optionof opening the window.. But still enough space for 2 people 2 single beds. If you can also send your luggages to next hotel even better.
Room was super spacious, which is hard to find in Japan. It was a suite with the living room added with 2 extra bed. A little kitchenette. 2 WC and a shower/bath tub. Location is close to Blue tram, Chuden-Mae stop. 10mins walk to shopping street and Atomic Peace Dome. Stayed for one night.
The Washington hotel in Hiroshima is positionally one of the best hotels that I had the pleasure of staying at as it is located directly beside a PARCO and a Don Quijote. In addition to that, directly opposite of the hotel is a Familymart convenience store and there is also a Sukiya positioned behind the hotel.
The hotel is also located roughly 15-20 minutes away from Hiroshima station ( by streetcar) and roughly 10 minutes away is a round one stadium.
The hotel’s staff were helpful and accomodating and when my friend and I encountered an error with the check in counter, one of the staff dropped what they were doing just to manually check us in. We would recommend this hotel for those who wish to have great convenience at their fingertips along with a very comfortable stay in Hiroshima
The hotel is easily accessible by foot and surprisingly a big hotel with escalators (easy for travellers with luggage) and a big hotel lobby (considering that it is a business hotel in Japan). Stayed as a family of 3 (with a child). The room was fine with 2 beds but no space for big luggage. We actually paid extra at the Front Desk for my child to stay together but was disappointed that it does not come with an extra bathroom towel nor room slippers. I asked for 1 more pillow and was rejected too. But one of the male staff at the Front Desk was extremely helpful which was a bonus. He gave a suggestion in passing me 2 blankets which I can stack them and use as a pillow. We liked the view from our room too. We are able to see the the busy train tracks with Shinkansen and cargo trains. The stay comes with breakfast and dinner too. Overall, it was a great stay. Thank you.
Amazing location and service!
The level of cleanliness of the hotel is impeccable. I've read reviews of guests complaining about the old style forniture, but we personally loved it. It gives a vintage feeling of the hotel, and since everything was so clean we enjoyed the stay a lot.
Unbeatable price.
Couldn't fault a thing. The room wasn't particularly spacious, but it was impeccably clean. The service was polished and efficient, and the staff's friendly greetings made me feel very welcome. I'll definitely be staying here again.
The hotel is very close to the railway station with a convenience store just round the street corner. The staff are friendly and the room is exceptionally clean and comfortable. Breakfast is good with a wide selection of Japanese and Western food. I will stay in this hotel again next time when I go to Hiroshima.
The location of this hotel is excellent. It’s right next to Peace Memorial Park, directly behind the museum, in a quiet and pleasant area. It’s about a 3–5 minute walk from the tram stop and around 5 minutes to the main shopping street. If you get this hotel at a good price and only plan a short stay focused on the Peace Park, the location is definitely a plus.
The room itself, however, was extremely small. Seating was uncomfortable — only a small stool with no back, and in my case the screws were sticking out, making it unsafe and unpleasant to use. You are basically either on the bed or out of the room.
The biggest issue was severe condensation and dampness. The room had extreme moisture problems — water running down the walls and windows, and the bed and floor becoming damp overnight. I woke up with wet feet and later realised why. This is not normal condensation; it was excessive and clearly an ongoing issue. I raised this with the front desk when checking out, but it was brushed off. After contacting Trip.com with photos and videos, the hotel refused responsibility once I had checked out. Trip.com eventually offered partial compensation, but the hotel itself showed no accountability.
Because of this, I would not stay here again. I am not overly picky with hotels, but a damp room that can make guests sick is unacceptable.
Also, I do not recommend the breakfast. You receive a very small bento box with unclear contents and a bottled tea. For the price, you are far better off going to a nearby convenience store like Lawson.
Overall: great location, but poor room conditions and lack of responsibility from the hotel. There are better options in this area.
Great value if you need to live near Hiroshima Station, since it is only a very short walk from the station.
The room is perfectly fine for one person, the toilet is a bit small but usable.
The station nearby has plenty of restaurants to eat at, though not many places for breakfast. You can eat at the hotel, but the hotel only sells one type of onigiri set for breakfast.
The biggest downside is that the hotel is very close to the Shinkansen tracks, which makes a lot of noise. You will need earplugs if you cannot stand the noise (if you want to sleep early, or if you want to wake up late).
Great location, 5 mins walk (flat surface) from Hiroshima Station, convenient store exactly next to the hotel.
Great service from front desk staffs, proactively assisting guests during check in.
Self-service luggage storage available, just simply lock it with the IC card (Transportation card). However, it’s quite full during check out time, consider to use the paid lockers (¥500-1200) at Hiroshima Station if needed (next to the station taxi stand, <5 mins walk from the hotel)
Spacious rooms, with individual air conditioning/ heater, and humidifier. The room is neat and clean, no weird smells, there’s a window as well. Amenities are provided, located next to the front desk.
Overall great experience with Sotetsu Hotel, definitely worth the price.
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9.3/10
Great
EEuonchThere was a crowd during check-in, but the hotel staff efficiently handed out queue numbers, allowing guests to wait comfortably on the sofas. The room I got was perfectly quiet, which was great! Since it's a business hotel with a high turnover, if you need to sleep in a bit later during the day, you can call the front desk beforehand to arrange a suitable room cleaning time. This way, you can get a better rest in the morning. Check-out is a bit early at 10 AM, but you can pay to extend it for ¥1,000 per hour. The hotel also has laundry machines and a public bath on the top floor, making it excellent value for money. The staff provided great service too. Highly recommended!
OOsama BoussifI think it is unfair that this hotel has a low score on Trip.com. The reason I say this is because people were either looking for a “cheap hotel” in Hiroshima and were surprised by how far it is from Hiroshima Station and the city center, or they assumed the hotel was located on Miyajima Island.
Since there are only five reviews on Trip.com as I am writing this, I want to make clear who this hotel is suitable for and who it is not.
This hotel is perfect for people who want to stay as close as possible to the Miyajima ferry and spend just one night before heading to the island the next morning. You can reach the ferry either by walking (around 30 minutes) or by taking the local tram (around a 10–15 minute ride).
This hotel is not a good fit if you want to stay in Hiroshima and explore the city. It is not close to Hiroshima Station, the city center, or any sightseeing spots. The area around the hotel also offers nothing, there were no restaurants or convenience stores nearby, so take that into account.
However, if your plan is to stay one night and go to Miyajima Island as early as possible the next morning, and you are traveling with limited luggage (do not bring large suitcases or any heavy luggage), then this hotel is a good choice. We had our main luggage sent to our hotel next to Hiroshima Station and only carried a small 5 kg carry-on with clothes for the next day. The walk from the nearest metro station to the hotel was about 10–15 minutes, and it was not as difficult as some reviews made it sound. Just use Google Maps and you will be fine.
About the hotel itself, because of what we read, we expected nothing, but we were pleasantly surprised. The check-in process, done by machine, was instant and smooth with no issues at all. Sometimes I really wonder what people are doing when I read their experiences.
The room itself was more than fine. You have all the amenities you need, the room was spacious enough for two people with luggage, the bed was big enough for us, the hotel was clean, and overall it felt like a good hotel. I was even surprised that the hotel had a laundry room.
DDr.p3pp3rThe location of this hotel is excellent. It’s right next to Peace Memorial Park, directly behind the museum, in a quiet and pleasant area. It’s about a 3–5 minute walk from the tram stop and around 5 minutes to the main shopping street. If you get this hotel at a good price and only plan a short stay focused on the Peace Park, the location is definitely a plus.
The room itself, however, was extremely small. Seating was uncomfortable — only a small stool with no back, and in my case the screws were sticking out, making it unsafe and unpleasant to use. You are basically either on the bed or out of the room.
The biggest issue was severe condensation and dampness. The room had extreme moisture problems — water running down the walls and windows, and the bed and floor becoming damp overnight. I woke up with wet feet and later realised why. This is not normal condensation; it was excessive and clearly an ongoing issue. I raised this with the front desk when checking out, but it was brushed off. After contacting Trip.com with photos and videos, the hotel refused responsibility once I had checked out. Trip.com eventually offered partial compensation, but the hotel itself showed no accountability.
Because of this, I would not stay here again. I am not overly picky with hotels, but a damp room that can make guests sick is unacceptable.
Also, I do not recommend the breakfast. You receive a very small bento box with unclear contents and a bottled tea. For the price, you are far better off going to a nearby convenience store like Lawson.
Overall: great location, but poor room conditions and lack of responsibility from the hotel. There are better options in this area.
KKhabibov IlnurGreat room. It was clean and cozy. The staff were polite and friendly. Free coffee from a machine is available at the front desk. A 7-Eleven is conveniently located right next door. The room doesn't have wardrobes or much space for large suitcases, but it's perfectly fine for travelers with smaller luggage. The hotel offers two washing machines and two dryers; however, expect queues in the evenings, so doing laundry in the morning or afternoon is recommended. Overall, I have wonderful memories of my stay.
GGuest UserOk, this one is difficult to rate.
The room comes with a magnificient view on the sea. That's what made me chose that place.
But it is remote. So, if you have no car, except walking a good 2km from the train station along a road.
There is nothing to eat there. It is a stop/sleep/leave concept of hotel. Once again, if you have no car... you won't walk back the 2km to find something to eat.
You sleep on the floor. No surprise here and I slept particularly well so, no complains. Just be aware of that.
Toilets, bath, all is shared.
Room are old but all ok and one of the biggest space I got during this trip. Furnitures are also old. You may feel like you are staying at grandma place for a while.
The building, from the 70's probably, is not sound proof. You may enjoy your neighbor sleep. As I did.
I did book for 2. Probably because Trip was not proposing other option or because it was the cheapest one, not sure. The lady at the entrance kept me waiting for 15mn for that reason showing that she was embarrassed to give me the keys for that already paid room. This moment was uncomfortable to say the least.
The remote part, the furnitures style, the oldish atmosphere, the old room door still requiring a key and that squeak a little bit... may not please everyone. It comes with its sweet creepy feeling.
Not an hotel for everyone. But damn, the view in the morning... splendid.
아아산치타I booked this accommodation on a whim, wanting to get away and clear my head. While it's about a 20-minute walk from Hiroshima's downtown area, I used shared bicycles to get around, and with a tram stop conveniently located nearby, transportation wasn't a major issue. Riding a bike along the river was incredibly refreshing and enjoyable. Thanks to booking in advance, I managed to get a great deal on my stay. Although I didn't get a chance to use them, breakfast vouchers were also included. Overall, I think it's a solid choice for solo travelers looking for a relaxed and peaceful getaway.
TTouravelholicGood location,near to the coin car parking because no car parking available in the hotel. This is a perfect place for family,the hotel is so comfy and wide. we enjoyed so much and for sure we will come back again.
CChoi lingExcept for the Japanese dinner, everything else is satisfactory! The hotel is a 6-7 minute walk to Itsukushima Shrine. Breakfast is a buffet and dinner is Kaiseki cuisine. From the appetizer to the dessert, everything is not delicious! I have stayed in at least five or six Japanese traditional hot spring hotels with breakfast and dinner. This one has the worst dinner. The hot spring facilities are also very old!
GGuest UserI had a great stay at this hostel! The rooms were clean and comfortable, the location was perfect It felt relaxed from the moment I arrived. I would definitely stay here again and highly recommend it to other travelers!
GGuest UserThe hotel is easily accessible by foot and surprisingly a big hotel with escalators (easy for travellers with luggage) and a big hotel lobby (considering that it is a business hotel in Japan). Stayed as a family of 3 (with a child). The room was fine with 2 beds but no space for big luggage. We actually paid extra at the Front Desk for my child to stay together but was disappointed that it does not come with an extra bathroom towel nor room slippers. I asked for 1 more pillow and was rejected too. But one of the male staff at the Front Desk was extremely helpful which was a bonus. He gave a suggestion in passing me 2 blankets which I can stack them and use as a pillow. We liked the view from our room too. We are able to see the the busy train tracks with Shinkansen and cargo trains. The stay comes with breakfast and dinner too. Overall, it was a great stay. Thank you.
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